Judge: Armen Tamzarian, Case: 22STCV29580, Date: 2022-12-15 Tentative Ruling

Case Number: 22STCV29580    Hearing Date: December 15, 2022    Dept: 52

Defendants Shippers Transport Express, Inc. and Kevin Baddeley’s Motion to Compel Arbitration

Defendants Shippers Transport Express, Inc. and Kevin Baddeley move to compel arbitration of this action by plaintiff Antonietta Violante.  In opposition, plaintiff argues the arbitration agreement is unconscionable.

            Unconscionability requires both procedural and substantive unconscionability using a sliding scale.  (Serafin v. Balco Properties Ltd., LLC (2015) 235 Cal.App.4th 165, 185.)  “Procedural unconscionability focuses on the elements of oppression and surprise.”  (Id. at p. 177.)  “Substantive unconscionability focuses on the actual terms of the agreement and evaluates whether they create overly harsh or one-sided results.  (Ibid., internal quotes omitted.)

Procedural Unconscionability

For procedural unconscionability, “[t]he pertinent question … is whether circumstances of the contract’s formation created such oppression or surprise that closer scrutiny of its overall fairness is required.”  (OTO, L.L.C. v. Kho (2019) 8 Cal.5th 111, 126 (OTO).)  Examples of procedural unconscionability include when the stronger party drafts the contract and presents it to the weaker party on a ‘take it or leave it basis.’ ”  (Trivedi v. Curexo Technology Corp. (2010) 189 Cal.App.4th 387, 393, disapproved of on other grounds by Baltazar v. Forever 21, Inc. (2016) 62 Cal.4th 1237.) 

Plaintiff signed the agreement in oppressive and surprising circumstances.  Plaintiff states that during her first day of work for defendant Shippers Transport Express, Inc., a “low-level administrative assistant” (Vilante Decl., ¶ 2), Patty Allen, told plaintiff she “had ‘forgotten’ to sign something” (id., ¶ 5).  Plaintiff states, “Ms. Allen placed the Agreement on my workstation and stood next to me pointing to the areas to initial and sign.  She pointed to the middle of the first page and instructed me to ‘initial here’ and I initialed my name.  She then pointed to the bottom of the Agreement and instructed me to ‘sign here.’  I signed as I was instructed.”  (Ibid.)  Plaintiff further states, “The entire process took less than two minutes,” (ibid.), and “Ms. Allen did not give me any time or any opportunity to review the Agreement before and after signing” (id., ¶ 6).

Furthermore, the agreement is in “8-point font or smaller” (Violante Decl., ¶, 9; Gutierrez Decl., Ex. A), which contributed additional oppression and surprise.

These facts are analogous to those in OTO.  There, the employer “ ‘selected a low-level employee … to present the Agreement, creating the impression that no request for an explanation was expected and any such request would be unavailing.’ ”  (OTO, supra, 8 Cal.5th at p. 127.)  The employer “conveyed an expectation that [the employee] sign them immediately, without examination or consultation with counsel.”  (Ibid.)  The agreement was “written in an extremely small font.”  (Id. at p. 128.)  Our Supreme Court held, “The document itself and the manner of its presentation did not promote voluntary or informed agreement to its terms.”  (Id. at p. 129.)

As defendant notes, OTO differs in one significant factor.  There, “[b]ecause the company used a piece-rate compensation system, any time [the employee] spent reviewing the agreement would have reduced his pay.”  (OTO, supra, 8 Cal.5th at p. 127.)  Here, there is no evidence that taking additional time to review the agreement would have reduced plaintiff’s pay.

Overall, plaintiff shows substantial procedural unconscionability.

Substantive Unconscionability

Plaintiff argues the agreement is substantively unconscionable for three reasons. 

First, she argues it requires her to pay fees unique to arbitration.  “[R]equiring [employees] to share the often substantial costs of arbitrators and arbitration effectively prevents them from vindicating their FEHA rights.”  (Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24 Cal.4th 83, 107 (Armendariz).)  But “silence about costs in an arbitration agreement is not grounds for denying a motion to compel arbitration.”  (Little v. Auto Stiegler, Inc. (2003) 29 Cal.4th 1064, 1084.)

The agreement implies plaintiff may have to pay the costs of arbitration.  It states, “If the Employee is the prevailing party, the costs and expenses of the arbitration shall be borne by the Employer.”  (Gutierrez Decl., Ex. A, p. 2.)  The agreement therefore implies that, unless plaintiff prevails, she must pay the costs.  This provision is unconscionable to the extent it requires plaintiff to pay fees in violation of Armendariz.  But courts “assume that the arbitrator will operate in a reasonable manner in conformity with the law.”  (Dotson v. Amgen, Inc. (2010) 181 Cal.App.4th 975, 984.)  The court presumes the arbitrator would, in accordance with the law, not require plaintiff to pay arbitration costs. 

Second, plaintiff argues the agreement permits defendant to recover costs more easily than it could in court.  A provision that reduces a party’s substantive rights and remedies may be substantively unconscionable.  (Carbajal v. CWPSC, Inc. (2016) 245 Cal.App.4th 227, 25 [limit on prevailing employee’s statutory right to attorney fees].)  Under the Fair Employment and Housing Act, “a prevailing defendant shall not be awarded fees and costs unless the court finds the action was frivolous, unreasonable, or groundless when brought, or the plaintiff continued to litigate after it clearly became so.”  (Gov. Code, § 12965(c)(6).) 

The agreement does not change that heightened standard for defendant to recover its costs.  It provides, “If the Employer is the prevailing party, it shall be entitled to recover from the Employee the same costs it could recover if the matter had been tried in federal court.”  (Gutierrez Decl., Ex. A, p. 2.)  A federal court would use the same heightened standard.  (See Calderon v. Fresenius USA, Inc. (C.D. Cal., Apr. 19, 2022, No. CV207869PSGJEMX) 2022 WL 3012158.) 

Under the Erie doctrine, “[a] federal court follows federal procedural law and, where it applies, state substantive law.”  (Kohlrautz v. Oilmen Participation Corp. (9th Cir. 2006) 441 F.3d 827, 830.)  “The recovery of prevailing party ‘costs in federal district court’ is generally considered a question of procedure” (Zomorodian v. BMW of North America, LLC (C.D. Cal. 2019) 332 F.R.D. 303, 305), but there is an exception when state law exhibits a “special interest” in awarding or denying costs under a given substantive law (id., p. 306).  The Court of Appeal has stated, “FEHA’s asymmetric rule for the award of attorney fees is a broadly applicable substantive right.”  (Patterson v. Superior Court (2021) 70 Cal.App.5th 473, 492.)

The Legislature has shown such a “special interest” in FEHA’s cost-shifting provision.  The Supreme Court of California has noted “FEHA’s underlying policy of encouraging the assertion of meritorious FEHA claims.”  (Chavez v. City of Los Angeles (2010) 47 Cal.4th 970, 986.)  The Court further stated, “In FEHA actions, attorney fee awards, which make it easier for plaintiffs of limited means to pursue meritorious claims [citation], ‘are intended to provide “fair compensation to the attorneys involved in the litigation at hand and encourage [ ] litigation of claims that in the public interest merit litigation.” ’ ”  (Id. at p. 984.)

Before the Legislature codified the asymmetric cost provision, the Supreme Court of California held that the asymmetric “standard applies to discretionary awards of both attorney fees and costs to prevailing FEHA parties.”  (Williams v. Chino Valley Independent Fire Dist. (2015) 61 Cal.4th 97, 115 (Williams).)  The Court reasoned that “the language and history of [FEHA] persuade us the Legislature intended a trial court’s discretion to be exercised in the same manner for costs as for attorney fees.”  (Id. at p. 114.)  “In FEHA cases, even ordinary litigation costs can be substantial, and the possibility of their assessment could significantly chill the vindication of employees’ civil rights.”  (Ibid.) 

The Legislature later amended FEHA to adopt the rule stated in Williams.  (Stats.2018, c. 955 (S.B.1300), § 5.)  The amendment also expressly exempted FEHA from the general procedural rules under Code of Civil Procedure section 998.  The Legislature has shown a special interest in FEHA’s cost provision such that a federal court would apply the heightened standard under Government Code section 12965(c)(6).

Finally, plaintiff argues the agreement does not explain how she can initiate an arbitration or find a neutral arbitrator.  As in OTO, the agreement “identifies no commercial providers” of arbitration.  (OTO, supra, 8 Cal.5th at p. 131.)  This agreement, however, gives a far more thorough explanation of how to commence an arbitration proceeding and how to select an arbitrator.  It provides, “Demand for arbitration shall be made in writing to the other party during the applicable statute of limitations and shall reference this Agreement.”  (Gutierrez Decl., Ex. A, p. 1.)  It further provides, “[T]he arbitrator shall be a retired state or federal judge mutually agreed to by the parties or, if the parties are unable to reach agreement within thirty days of the demand for arbitration, a retired judge chosen by lot from a list of retired judges from the state’s highest trial court in the County in which the Employee is employed.”  (Ibid.)  The agreement is not substantively unconscionable for failing to explain the arbitration procedure. 

Severability

            Any unfair provisions in the agreement can be cured by severance.  “The strong legislative and judicial preference is to sever the offending term and enforce the balance of the agreement” unless the agreement is “permeated by unconscionability.”  (Lange v. Monster Energy Company (2020) 46 Cal.App.5th 436, 453, internal quotes, citations, and alterations omitted.)  This agreement is not permeated by unconscionability.  Its only unconscionable provision is the one implying that plaintiff will have to pay the costs of arbitration unless she wins: “If the Employee is the prevailing party, the costs and expenses of the arbitration shall be borne by the Employer.”  (Gutierrez Decl., Ex. A, p. 2.)  The court will therefore sever that provision.

Disposition

            Defendants’ motion to compel binding arbitration is granted.  The court hereby severs the following provision of the parties’ arbitration agreement: “If the Employee is the prevailing party, the costs and expenses of the arbitration shall be borne by the Employer.”  (Gutierrez Decl., Ex. A, p. 2.)  Plaintiff shall not be required to pay any costs unique to arbitration.  If she prevails, she shall be entitled to recover her costs and attorney fees as permitted under California law.

Plaintiff Antonietta Violante is ordered to arbitrate her claims against defendants.  The court hereby stays the entire action pending resolution of the parties’ arbitration proceeding.