Judge: Barbara M. Scheper, Case: 22STCV22993, Date: 2023-01-23 Tentative Ruling




Case Number: 22STCV22993    Hearing Date: January 23, 2023    Dept: 30

Dept. 30

Calendar No.

Kwasha vs. JPMorgan Chase Bank, NA, et. al., Case No. 22STCV22993

 

Tentative Ruling re:  Defendant’s Demurrer to Second Amended Complaint’ Motion to Strike

 

Defendant JP Morgan Chase Bank, N.A. (Chase) demurs to the Second Amended Complaint (SAC) of Plaintiff Linda Kwasha (Plaintiff). The demurrer is sustained without leave to amend. The motion to strike is denied as moot.

 

In reviewing the legal sufficiency of a complaint against a demurrer, a court will treat the demurrer as admitting all material facts properly pleaded, but not contentions, deductions, or conclusions of law. (Blank v. Kirwan (1985) 39 Cal.3d 311, 318 (Blank); C & H Foods Co. v. Hartford Ins. Co. (1984) 163 Cal.App.3d 1055, 1062.) It is well settled that a “demurrer lies only for defects appearing on the face of the complaint[.]” (Stevens v. Superior Court (1999) 75 Cal.App.4th 594, 601.) “The rules by which the sufficiency of a complaint is tested against a general demurrer are well settled. We not only treat the demurrer as admitting all material facts properly pleaded, but also give the complaint a reasonable interpretation, reading it as a whole and its parts in their context.” (Guclimane Co. v. Stewart Title Guaranty Co. (1998) 19 Cal.4th 26, 38 (internal quotes omitted).) For purposes of ruling on a demurrer, the complaint must be construed liberally by drawing reasonable inferences from the facts pleaded. (Wilner v. Sunset Life Ins. Co. (2000) 78 Cal.App.4th 952, 958.) 

When ruling on a demurrer, the Court may only consider the complaint’s allegations or matters which may be judicially noticed. (Blank, supra, 39 Cal.3d at p. 318.) The Court may not consider any other extrinsic evidence or judge the credibility of the allegations plead or the difficulty a plaintiff may have in proving his allegations. (Ion Equip. Corp. v. Nelson (1980) 110 Cal.App.3d 868, 881.) A demurrer is properly sustained only when the complaint, liberally construed, fails to state facts sufficient to constitute any cause of action. (Kramer v. Intuit Inc. (2004) 121 Cal.App.4th 574, 578.) 

 

Plaintiff alleges that in July 2008, she entered into a written agreement with Washington Mutual Bank (WaMu) to rent a safe deposit box at its branch located in Studio City, California. (SAC ¶ 6.) WaMu had one box numbered 100510, and another numbered 510; it is alleged that WaMu rented Plaintiff the box numbered 100510, but recorded in its records that Plaintiff was rented box 510. Plaintiff placed her diamond jewelry in box 100510, though Plaintiff was told that she was putting the items in box number 510. (Ibid.) WaMu was purchased by Chase on September 25, 2008. (SAC ¶ 7.) In October 2010, Plaintiff decided that she would not wear the diamond jewelry and so cancelled insurance for it, based on the belief that the jewelry was secured in the safe deposit box. (SAC ¶ 8.)

On September 8, 2021, Plaintiff emailed Defendant Michelle Raigoza née Rivas (Rivas), the manager of Chase’s Studio City branch, regarding the status of box number 510. The following day, Rivas told Plaintiff over the telephone that there was no safe deposit box at the branch under Plaintiff’s or her daughter’s names or social security numbers. (SAC ¶ 11.) In fact, Chase’s customer profile for Plaintiff at the time showed that box number 510 was rented to Plaintiff, though Rivas testified at her deposition on November 9, 2022, that she was not able to access that profile. (SAC ¶ 10.)

Plaintiff arranged to visit the bank in person on September 13, 2021. On that date, Plaintiff drove to the bank accompanied by her significant other, Gato Grossman. (SAC ¶ 12.) Rivas called Plaintiff’s cell phone while Plaintiff was on her way to the bank with Grossman, and Plaintiff answered the call via her car speakerphone. Rivas told Plaintiff that “on December 27, 2010, the plaintiff had come into the Studio City Branch, claimed she had lost her keys to the Safe Deposit Box, had the box drilled open, was given the contents of the Safe Deposit Box, and closed the account." (Ibid.) Plaintiff, shocked and astounded, denied Rivas’s account, but Rivas remained adamant that Plaintiff had accessed the box and removed the property within. (SAC ¶ 13.) Plaintiff understood Rivas to be accusing Plaintiff of lying and attempting to commit bank fraud. (SAC ¶ 14.) When Plaintiff arrived at the branch, she was told by an employee that Rivas would get back in touch with Plaintiff at a later time. (SAC ¶ 16.) A few days later, Rivas called Plaintiff and told her that someone “higher up” would contact Plaintiff, though no one from Chase ever did contact Plaintiff. (SAC ¶¶ 16-17.)

In May 2022, two employees conducting an audit of the Studio City Branch’s records found that there was no contract for the renting of box 100510 and no keys for that box. The employees subsequently drilled open the box, then removed and inventoried its contents. Chase later determined that this box was the one rented to Plaintiff, and returned the property contained within to Plaintiff. (SAC ¶ 22.)

 

First Cause of Action for Defamation

“The elements of a defamation claim are (1) a publication that is (2) false, (3) defamatory, (4) unprivileged, and (5) has a natural tendency to injure or causes special damage.” (See Wong v. Tai Jing (2010) 189 Cal.App.4th 1354, 1369.)  

“If a defamatory meaning appears from the language itself without the necessity of explanation or the pleading of extrinsic facts, there is libel per se.” (Palm Springs Tennis Club v. Rangel (1999) 73 Cal.App.4th 1, 5.)

“Where the words or other matters which are the subject of a defamation action are of ambiguous meaning, or innocent on their face and defamatory only in the light of extrinsic circumstances, the plaintiff must plead and prove that as used, the words had a particular meaning, or ‘innuendo,’ which makes them defamatory. [Citations.] Where the language at issue is ambiguous, the plaintiff must also allege the extrinsic circumstances which show the third person reasonably understood it in its derogatory sense (the ‘inducement’). [Citations.]” (Smith v. Maldonado (1999) 72 Cal.App.4th 637, 646.) “An innuendo, however, cannot ascribe a meaning to assertedly defamatory matter other or broader than the words themselves naturally bear; it cannot add to, enlarge, or change the sense of the published words. (Emde v. San Joaquin County Central Labor Council (1943) 23 Cal.2d 146, 159–160.) “The question whether a statement is reasonably susceptible to a defamatory interpretation is a question of law for the trial court.” (Maldonando, 72 Cal.App.4th. at 647.) 

“The charge may be that the plaintiff has been guilty of an act of dishonesty, or that plaintiff has some particular defect of character.” (5 Witkin, Summary of Cal. Law (11th ed. 2022) Torts § 640.) False accusations of crime are defamatory per se. (See Weinberg v. Feisel (2003) 110 Cal.App.4th 1122, 1136 [discussing libel]; 5 Witkin, Summary of Cal. Law (11th ed. 2022) Torts § 639.)

Plaintiff’s defamation claim is based on Rivas’s alleged statements, made over Plaintiff’s car speakerphone, that Plaintiff had come to the branch in December 2010, claimed she lost her keys to the box, had the box drilled open, removed the contents, then closed the account. (SAC ¶¶ 12-13.)

 

As an initial matter, Plaintiff’s allegations that “Rivas’s accusations were slanderous in that they clearly conveyed the message that the plaintiff was lying. . .  and was attempting to commit bank fraud by extorting money from Chase for the value of the supposedly lost property,” and that this was “how any normal person would interpret the accusations” are conclusions of law and may not be relied upon. (SAC ¶ 14.) Furthermore, for purposes of demurrer, Plaintiff may not rely upon the statements in the declaration of her counsel citing evidence and purported facts not pled in the SAC. When ruling on a demurrer, the Court may only consider the complaint’s allegations or matters which may be judicially noticed. (Blank, supra, 39 Cal.3d at p. 318.)

 

As the Court previously found, Rivas’s statements are not reasonably susceptible to a defamatory interpretation. First, they are not defamatory per se, as Rivas did not accuse Plaintiff of any crime, and no defamatory meaning appears from the language of the alleged statement itself.

 

The statements are also not defamatory in the light of the alleged extrinsic circumstances. Plaintiff argues that Rivas’s statement, in context, may be reasonably interpreted as accusing Plaintiff of being a liar who was attempting to commit fraud against the bank. The Court disagrees. The alleged fact that Plaintiff strenuously denied Rivas’s incorrect account of the withdrawal does not reasonably transform that account into an insinuation that Plaintiff was a liar attempting to commit bank fraud. There are no allegations that Rivas accused Plaintiff of being dishonest in her denial (i.e., of denying the statements despite knowing that she did, in fact, withdraw the contents of the box in 2010), or of wrongfully seeking to gain a financial benefit from Chase. Disagreement on a fact is not equivalent to an accusation of lying, and the extrinsic fact of Plaintiff’s denial “cannot add to, enlarge, or change the sense of the published words.” (Emde, 23 Cal.2d at 159.) The meaning that Plaintiff seeks to ascribe to Rivas’s statements goes significantly beyond the sense of the alleged words themselves, and so the allegations fail to show that a “third party reasonably understood [the statement] in its derogatory sense.” (Maldonando, 72 Cal.App.4th. at 646.) Accordingly, the demurrer is sustained as to the first cause of action.

 

Second Cause of Action for Negligence

            Plaintiff’s second cause of action for negligence is premised on WaMu’s alleged failure to accurately record the renting of Plaintiff’s safe deposit box and failure to maintain proper records regarding which box was rented to Plaintiff. (SAC ¶ 26.) Plaintiff’s alleged damages are for attorney’s fees incurred in filing a prior suit against Chase in Los Angeles Superior Court (Case No. 21STCV41742), as well as “extreme physical and emotional distress,” including “dizziness, transient visual phenomena or visual field scotoma of both eyes, sleeplessness, and an increase in her blood pressure.” (SAC ¶¶ 27-28.) Plaintiff “consulted medical specialists and underwent several tests and medical procedures, including an MRA/MRI brain scan,” and was prescribed medications for stress, sleeping, and anxiety. (SAC ¶ 28.) Plaintiff seeks to hold Chase liable for WaMu’s negligence based on Chase’s acquisition of WaMu. (SAC ¶ 29.)

 

            The Court first considers Chase’s argument that it lacks subject matter jurisdiction over Plaintiff’s negligence claim under the Financial Institution Reform, Recovery and Enforcement Act of 1989, 12 U.S.C. § 1811, et seq. (FIRREA).

“Under FIRREA, the FDIC has ‘authority to act as receiver or conservator of a failed institution for the protection of depositors and creditors.’ [Citation.] [FIRREA] provides detailed procedures to allow the FDIC to consider certain claims against the receivership estate, [Citation] ‘to ensure that the assets of a failed institution are distributed fairly and promptly among those with valid claims against the institution, and to expeditiously wind up the affairs of failed banks… FIRREA requires that a plaintiff exhaust these administrative remedies with the FDIC before filing certain claims.’” (Saffer v. JP Morgan Chase Bank, N.A. (2014) 225 Cal.App.4th 1239, 1246.)

 

Once the FDIC is appointed receiver of a failed institution, it is required to publish notice to the institution’s creditors that claims must be presented to the receiver by a specified date, called the “bar date.” (Id. at 1247.) With certain exceptions, claims filed after the bar date “shall be disallowed and such disallowance shall be final.” (12 U.S.C. § 1821, subd. (d)(5)(C).) The exceptions are where “the claimant did not receive notice of the appointment of the receiver in time to file such claim before such date,” and where “such claim is filed in time to permit payment of such claim.” (Ibid.)

 

            The failure to exhaust FIRREA administrative remedies deprives courts of subject matter jurisdiction. (Id. at 1248.) Under 12 U.S.C. § 1821, subd. (d)(13)(D), “Except as otherwise provided in this subsection, no court shall have jurisdiction over—[¶] (i) any claim or action for payment from, or any action seeking a determination of rights with respect to, the assets of any depository institution for which the Corporation has been appointed receiver, including assets which the Corporation may acquire from itself as such receiver; or [¶] (ii) any claim relating to any act or omission of such institution or the Corporation as receiver.” “Thus, ‘[f]ailure to comply with the claims procedure bars any lawsuit against a failed depository institution.’” (Saffer, 225 Cal.App.4th at 1247.)

FIRREA “bars judicial review of any non-exhausted claim, monetary or nonmonetary, which is ‘susceptible of resolution through the claims procedure.’” (Saffer at 1253 [quoting Henderson v. Bank of New England (9th Cir.1993) 986 F.2d 319, 321].) “Courts have concluded that claims of varying subject matters required FIRREA exhaustion, including employment-related claims, so long as they were claims relating to the acts or omissions of a failed depository institution over which the FDIC was appointed receiver.” (Id. at 1254.)

The Court agrees with Chase that Plaintiff’s negligence claim is subject to FIRREA, and that Plaintiff must therefore satisfy FIRREA’s exhaustion requirement before the Court may obtain subject matter jurisdiction over the claim. As here, Saffer involved a plaintiff who sought to bring monetary claims against JP Morgan Chase Bank, N.A., which “exclusively concerned the prereceivership acts of the failed bank, WaMu.” (Id. at 1253.) Those claims were subject to FIRREA, and because the plaintiff had not satisfied the exhaustion requirements, the court found that it lacked subject matter jurisdiction. (Id. at 1262-63.) Plaintiff has provided no reason why that reasoning would not also apply to her negligence claim based on WaMu’s pre-receivership conduct.

Plaintiff argues that FIRREA is inapplicable because no claim existed at the time of WaMu’s failure, as Chase had not yet refused to return Plaintiff’s property. But as pled, Plaintiff’s negligence claim is premised on WaMu’s alleged failure “to accurately record the renting of a safe deposit box to the plaintiff and to maintain proper records reflecting which safe deposit box was rented to the plaintiff to ensure she could access the correct box and retrieve her property.” (SAC ¶ 26.) WaMu’s negligent conduct is alleged to have taken place in July 2008, prior to the FDIC’s receivership. (SAC ¶¶ 6, 26.)

On similar grounds, Plaintiff also argues that her claim is subject to the exception for claims where “the claimant did not receive notice of the appointment of the receiver in time to file such claim before such date.” (12 U.S.C. § 1821, subd. (d)(5)(C).) This exception refers to the claimant’s notice of the receivership, not her knowledge of her claim. A claimant’s notice of the receivership may be satisfied based on inquiry notice; for instance, the court in Saffer found that the plaintiff had inquiry notice of the FDIC’s receivership over WaMu based on the FDIC’s published notice in the Wall Street Journal “on at least two occasions at the beginning and end of October 2008.” (Saffer at 1259.) Plaintiff’s knowledge argument was rejected in Potter v. JPMorgan Chase Bank, N.A., (C.D. Cal., May 8, 2013) 2013 WL 1912718, in which the court found, “the statutory text does not support a rule based on a claimant's knowledge. If a plaintiff's claim has accrued prior to the claims bar date, then it has accrued ‘in time [for the plaintiff] to file such claim,’ even if the plaintiff lacks knowledge of the claim.” (Id. at *8.) Thus, the proper inquiry is “whether a claim arises out of pre-bar date events or post-bar dates events.” (Id. at *9.)

Because Plaintiff’s negligence claim is based on conduct alleged to have occurred in July 2008, prior to the December 2008 bar date for WaMu (See Saffer at 1262), it is subject to FIRREA’s administrative exhaustion requirement. Plaintiff has not satisfied those requirements, and so the Court lacks subject matter jurisdiction over her negligence claim. Accordingly, the demurrer is sustained as to the second cause of action.

            The motion to strike is denied as moot.