Judge: Barbara M. Scheper, Case: 22STCV24867, Date: 2023-03-20 Tentative Ruling

Case Number: 22STCV24867    Hearing Date: March 20, 2023    Dept: 30

Dept. 30

Calendar No.

Gaughan, et. al. vs. Packetfabric, Inc., et. al., Case No. 22STCV24867

 

Tentative Ruling re:  Defendants’ Motion to Compel Arbitration

 

Defendant R-Stor, Inc. and Packetfabric, Inc., joined by Defendants Giovanni Coglitore, Sequoia One PEO, LLC, and Resource Management, Inc., (collectively, Defendants) move to compel Plaintiffs Tony Gaughan and Conor Malone (collectively, Plaintiffs) to binding arbitration, and to dismiss or stay this action.  The motion to compel arbitration is granted.  Proceedings in this Court are stayed pending completion of the arbitration.

 

“On petition of a party to an arbitration agreement alleging the existence of a written agreement to arbitrate a controversy and that a party thereto refuses to arbitrate such controversy, the court shall order the petitioner and the respondent to arbitrate the controversy if it determines that an agreement to arbitrate the controversy exists, unless it determines that: (a) The right to compel arbitration has been waived by the petitioner; or (b) Grounds exist for the revocation of the agreement.”  (Code Civ. Proc. § 1281.2, subds. (a), (b).)

A proceeding to compel arbitration is in essence a suit in equity to compel specific performance of a contract. (Freeman v. State Farm Mutual Auto Insurance Co. (1975) 14 Cal.3d 473, 479.) Such enforcement may be sought by a party to the arbitration agreement. (Code Civ. Proc., § 1280, subd. (e)(1).)

            The petition to compel arbitration functions as a motion and is to be heard in the manner of a motion, i.e., the facts are to be proven by affidavit or declaration and documentary evidence with oral testimony taken only in the court’s discretion. (Code Civ. Proc., §1290.2; Rosenthal v. Great Western Fin. Securities Corp. (1996) 14 Cal.4th 394, 413–414.) The petition to compel must set forth the provisions of the written agreement and the arbitration clause verbatim, or such provisions must be attached and incorporated by reference. (Cal. Rules of Court, rule 3.1330; see Condee v. Longwood Mgmt. Corp. (2001) 88 Cal.App.4th 215, 218 (Condee).) 

            Once petitioners allege that an arbitration agreement exists, the burden shifts to respondents to prove the falsity of the purported agreement, and no evidence or authentication is required to find the arbitration agreement exists. (See Condee, supra, 88 Cal.App.4th at p. 219.) However, if the existence of the agreement is challenged, “petitioner bears the burden of proving [the arbitration agreement’s] existence by a preponderance of the evidence.” (Rosenthal v. Great Western Fin. Securities Corp. (1996) 14 Cal.4th 394, 413; see also Espejo v. Southern California Permanente Medical Group (2016) 246 Cal.App.4th 1047, 1058–1060.)

 

Plaintiffs’ First Amended Complaint (FAC) asserts claims against Defendants for breach of contract and under the Labor Code, arising from Plaintiffs’ employment with Defendant R-Stor, Inc. (R-Stor). Plaintiff Tony Gaughan allegedly began his employment on July 10, 2018, and Plaintiff Conor Malone began his on February 16, 2017. (FAC ¶¶ 19-20.)

 

Defendants move to compel arbitration based on arbitration agreements purportedly signed by each Plaintiff as part of their respective on-boarding processes (the Agreements), made between R-Stor, each of the Plaintiffs, and Defendant Sequoia One PEO, LLC (Sequoia). Sequoia contracted with R-Stor from March 2017 to December 2021, to provide administrative services including payroll, benefits, onboarding, and unemployment insurance administration. (Sullivan Decl. ¶ 2.) The Agreements provide as follows:

Employee, on the one hand, and R-Stor Inc., and Sequoia One PEO, LLC (“PEO”), on the other hand, agree to utilize binding individual arbitration as the sole and exclusive means to resolve all disputes that may arise between Employee and R-Stor Inc. and/or Employee and PEO, including but not limited to disputes regarding termination of employment and compensation. Employee specifically waives and relinquishes his/her right to bring a claim against R-Stor Inc. and/or PEO, in a court of law, and this waiver shall be equally binding on any person who represents or seeks to represent Employee in a lawsuit against R-Stor Inc. or PEO in a court of law. Similarly, R-Stor Inc. and PEO specifically waive and relinquish their rights to bring a claim against Employee in a court of law, and this waiver shall be equally binding on any person who represents or seeks to represent R-Stor Inc. or PEO in a lawsuit against the Employee in a court of law.

(Sullivan Decl. ¶ 10, Ex. C.)

 

            Plaintiffs first oppose the motion on the basis that Defendants have failed to properly authenticate Plaintiffs’ electronic signatures on the Agreements.

 

Under the Uniform Electronic Transactions Act (UETA), an electronic signature “is attributable to a person if it was the act of the person. The act of the person may be shown in any manner, including a showing of the efficacy of any security procedure applied to determine the person to which the electronic record or electronic signature was attributable.” (Civ. Code, § 1633.9, subd. (a).) “Electronic signature” means an electronic sound, symbol, or process attached to or logically associated with an electronic record and executed or adopted by a person with the intent to sign the electronic record. (Civ. Code, § 1633.2, subd. (h).) The effect of such electronic signature “is determined from the context and surrounding circumstances at the time of its creation, execution, or adoption, including the parties’ agreement.” (Civ. Code., § 1633.9, subd. (b).)

An electronic signature may be authenticated by a declaration detailing “security precautions regarding transmission and use of an applicant’s unique username and password, as well as the steps an applicant would have to take to place his or her name on the signature line” of the agreement. (Espejo v. Southern California Permanente Medical Group (2016) 246 Cal.App.4th 1047, 1062.)

 

Here, the declaration of Christina Sullivan, Sequoia’s Senior Vice President and General Manager, is sufficient to authenticate Plaintiffs’ electronic signatures on the arbitration agreements. Sullivan describes the processes by which employees are provided accounts on Sequoia’s web portal and the security procedures in place to verify the identity of a user. (Sullivan Decl. ¶¶ 5-6.) Employees must login to the portal using a user-created password inaccessible to Sequoia or R-Stor. (Sullivan Decl. ¶ 6.) New hires at R-Stor, including Plaintiffs, were required to review and electronically sign the Agreements, done by entering their user name and password and authenticating their personal information. The date and time of signing are recorded on the Agreements’ signature page. (Ibid.) The “Electronic Signature” sections on the attached Agreements read, “Signed On : 2017-4-12 15:36 by Conor Malone” and “Signed On : 2018-7-20 18:33 by Anthony Gaughan” Defendants’ evidence is sufficient to show that these electronic signatures are attributable to the acts of Plaintiffs, and so satisfies the UETA.

 

            Plaintiffs next argue that the arbitration agreements are unenforceable due to unconscionability.

 

The inquiry into unconscionability consists of two prongs: A contract will be revoked if it is both procedurally unconscionable and substantively unconscionable. (See Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24 Cal.4th 83, 103.) Procedural and substantive unconscionability need not be present to the same degree, with the test operating on a “sliding scale”: “[T]he more substantively oppressive the contract term, the less evidence of procedural unconscionability is required to come to the conclusion that the term is unenforceable, and vice versa.” (Id. at 114.)

“‘Procedural unconscionability’ concerns the manner in which the contract was negotiated and the circumstances of the parties at that time.  It focuses on the factors of oppression and surprise. The oppression component arises from an inequality of bargaining power of the parties to the contract and an absence of real negotiation or a meaningful choice on the part of the weaker party. The component of surprise arises when the challenged terms are ‘hidden in a prolix printed form drafted by the party seeking to enforce them.’” (Nyulassy v. Lockheed Martin Corp. (2004) 120 Cal.App.4th 1267, 1281.)

 

Where a contract of adhesion includes the unequal bargaining power of contracting parties, with the weaker party’s inability to negotiate, this may indicate procedural unconscionability in the form of oppression. (See Thompson v. Toll Dublin, LLC (2008) 165 Cal.App.4th 1360, 1372.) “The term ‘adhesion contract’ refers to standardized contract forms offered to consumers of goods and services on essentially a ‘take it or leave it’ basis without affording the consumer a realistic opportunity to bargain and under such conditions that the consumer cannot obtain the desired product or services except by acquiescing in the form contract. [Citations.] The distinctive feature of a contract of adhesion is that the weaker party has no realistic choice as to its terms. [Citations.]” (Wheeler v. St. Joseph Hospital (1976) 63 Cal.App.3d 345, 356.) 

 

            “[A] compulsory pre-dispute arbitration agreement is not rendered unenforceable just because it is required as a condition of employment or offered on a ‘take it or leave it’ basis.” (Lagatree v. Luce, Forward, Hamilton & Scripps (1999) 74 Cal.App.4th 1105, 1127.) However, the fact that an arbitration agreement is mandatory for employment may be a factor in determining that it is procedurally unconscionable. (See, e.g., Trivedi v. Curexo Technology Corp. (2010) 189 Cal.App.4th 387, 393; Armendariz, supra, 24 Cal.4th at pp. 114-115.) 

 

            Plaintiffs argues that procedural unconscionability is present because the Agreement was made a mandatory condition of Plaintiff’s employment, a fact which Defendants concede. The Court agrees that that this constitutes evidence of procedural unconscionability, though on its own does not make the Agreement unenforceable. (Lagatree, supra, 74 Cal.App.4th at 1126-27.)

            Plaintiffs further argue that procedural unconscionability exists due to oppression. “The circumstances relevant to establishing oppression include, but are not limited to (1) the amount of time the party is given to consider the proposed contract; (2) the amount and type of pressure exerted on the party to sign the proposed contract; (3) the length of the proposed contract and the length and complexity of the challenged provision; (4) the education and experience of the party; and (5) whether the party's review of the proposed contract was aided by an attorney.” (OTO, L.L.C. v. Kho (2019) 8 Cal.5th 111, 126–127 (OTO).)

            The Court disagrees with Plaintiffs that the facts here show oppression. With respect to “the amount of time given to consider the proposed contract,” Plaintiffs were not given a deadline for completing the Agreement. (Sullivan Reply Decl. ¶ 4.) Most significant, “the education and experience of the party” strongly warrants against a finding of oppression. Gaughan and Malone were hired by R-Stor as, respectively, Senior Vice President of Engineering and Vice President of Hardware Engineering and Manufacturing. (FAC ¶¶ 19-20.) In contrast, the employee in OTO was an automobile service technician whose first language was Chinese. (OTO, 8 Cal.5th at 118.) The provision of arbitration agreements to highly educated and experienced employees, to be completed at their leisure, does not support a finding of oppression.

In sum, the Court finds that there is some procedural unconscionability present because the Agreements were contracts of adhesion.

 

“‘Substantive unconscionability’ focuses on the terms of the agreement and whether those terms are so one-sided as to ‘shock the conscience.’” (Kinney v. United HealthCare Services, Inc. (1999) 70 Cal.App.4th 1322, 1330 (citations omitted).) Substantive unconscionability looks to overly harsh or one-sided results. (Armendariz, supra, 24 Cal.4th at 99.) “[T]he paramount consideration in assessing [substantive] unconscionability is mutuality. . . When only the weaker party's claims are subject to arbitration, and there is no reasonable justification for that lack of symmetry, the agreement lacks the requisite degree of mutuality.” (Abramson v. Juniper Networks, Inc. (2004) 115 Cal.App.4th 638, 657.)

Plaintiffs argue that there is substantive unconscionability present due to lack of mutuality.  “[A]n arbitration agreement imposed in an adhesive context lacks basic fairness and mutuality if it requires one contracting party, but not the other, to arbitrate all claims arising out of the same transaction or occurrence or series of transactions or occurrences.” (Abramson, 115 Cal.App.4th at 657.) Here, though, the arbitration provisions are mutual; they provide, “Employee specifically waives and relinquishes his/her right to bring a claim against R-Stor Inc. and/or PEO, in a court of law,” and “[s]imilarly, R-Stor Inc. and PEO specifically waive and relinquish their rights to bring a claim against Employee in a court of law.” (Sullivan Decl., Ex. C.)

Plaintiffs also argue that the Agreement is unconscionable because it is overbroad in time and scope. The Agreement applies to all disputes between the parties, without limit: “Included within the scope of this Agreement are all disputes, whether based on tort, contract, statute . . ., equitable law, or otherwise.” (Sullivan Decl., Ex. C.) Defendants do not attempt to dispute that the language of the Agreements encompasses matters unrelated to Plaintiffs’ employment with Defendants, but argue that the issue is irrelevant because Plaintiffs’ claims are employment related. The Court agrees with Defendants and does not find the instant clause unconscionable based on overbreadth under these circumstances.

Application to non-signatory defendants

“There are six theories by which a nonsignatory may be bound to arbitrate: ‘(a) incorporation by reference; (b) assumption; (c) agency; (d) veil-piercing or alter ego; (e) estoppel; and (f) third-party beneficiary.’” (Jenks v. DLA Piper Rudnick Gray Cary US LLP (2015) 243 Cal.App.4th 1, 9–10.) “Nonsignatory defendants may enforce arbitration agreements ‘where there is sufficient identity of parties.’ [Citation.] Enforcement is permitted where the nonsignatory is the agent for a party to the arbitration agreement [Citations], or the nonsignatory is a third party beneficiary of the agreement.” (Marenco v. DirecTV LLC (2015) 233 Cal.App.4th 1409, 1417.)

Here, the non-signatory defendants may enforce the Agreement as alleged agents of the signatories, R-Stor and Sequoia. “[W]hen a plaintiff alleges a defendant acted as an agent of a party to an arbitration agreement, the defendant may enforce the agreement even though the defendant is not a party thereto.” (Thomas v. Westlake (2012) 204 Cal.App.4th 605, 614.) Plaintiffs allege that Coglitore was the CEO of R-Stor. (FAC ¶ 8.) Defendant Packetfabric, Inc. allegedly acquired R-Stor in September 2021, after which R-Stor became Packetfabric’s wholly owned subsidiary, and Plaintiffs allege that Packetfabric and R-Stor were agents of one another. (FAC ¶¶ 5-6.)  Finally, Defendant Resource Management, Inc. (RMI) was allegedly a co-employer of Packetfabric’s employees, including Plaintiffs. (FAC ¶ 10.) An allegation of joint employment is sufficient to support application of the agency exception for enforcement by a non-signatory. (Garcia v. Pexco, LLC (2017) 11 Cal.App.5th 782, 788.)

Waiver

Plaintiffs last argue that Defendants should be barred from enforcing the arbitration agreements based on waiver.

 

“[A]lthough voluntary arbitration agreements comply with public policy and enjoy specific enforcement under state law, a party to an arbitration agreement may by its conduct ‘waive’ its right to compel arbitration.” (Davis v. Blue Cross of Northern California (1979) 25 Cal.3d 418, 425.) “[N]o single test delineates the nature of the conduct of a party that will constitute such a waiver.” (Id. at 426.) A party resisting arbitration on the grounds of waiver “bears a heavy burden . . . and any doubts regarding a waiver allegation should be resolved in favor of arbitration.” (St. Agnes Medical Center v. PacifiCare of California (2003) 31 Cal.4th 1187, 1195.)

            “In determining waiver, a court can consider “(1) whether the party's actions are inconsistent with the right to arbitrate; (2) whether 'the litigation machinery has been substantially invoked' and the parties 'were well into preparation of a lawsuit' before the party notified the opposing party of an intent to arbitrate; (3) whether a party either requested arbitration enforcement close to the trial date or delayed for a long period before seeking a stay; (4) whether a defendant seeking arbitration filed a counterclaim without asking for a stay of the proceedings; (5) 'whether important intervening steps [e.g., taking advantage of judicial discovery procedures not available in arbitration] had taken place'; and (6) whether the delay 'affected, misled, or prejudiced' the opposing party.” (Sobremonte v. Superior Ct. Bank of Am. Nat. Tr. & Sav. Ass'n (1998) 61 Cal.App.4th 980, 992.)

“ ‘[W]hether litigation results in prejudice to the party opposing arbitration is critical in waiver determinations.’ . . . Prejudice typically is found only where the petitioning party's conduct has substantially undermined this important public policy [favoring arbitration] or substantially impaired the other side's ability to take advantage of the benefits and efficiencies of arbitration. [¶] For example, courts have found prejudice where the petitioning party used the judicial discovery processes to gain information about the other side's case that could not have been gained in arbitration [citations]; where a party unduly delayed and waited until the eve of trial to seek arbitration [citation]; or where the lengthy nature of the delays associated with the petitioning party's attempts to litigate resulted in lost evidence [citation].”  (Gloster v. Sonic Automotive, Inc. (2014) 226 Cal.App.4th 438, 448.)

The Court disagrees with Plaintiffs that Defendants have waived their right to compel arbitration. Plaintiffs served R-Stor on August 5, 2022, and R-Stor and Sequoia filed the current motion on December 30, 2022. While Plaintiffs suggest that R-Stor deliberately withheld the Agreements or failed to search for them in response to Plaintiffs’ discovery requests, this contention is unsupported by the evidence presented. Christina Sullivan of Sequoia states that the onboarding documents for R-Stor employees, including the Agreements, were stored by Sequoia. (Sullivan Decl. ¶ 11.) After Sequoia was served by Plaintiffs in December 2022, Sequoia searched its databases and found the Agreements, which it then provided to R-Stor’s counsel. (Sullivan Decl. ¶ 11.) Plaintiffs have also failed to show any resulting prejudice from Defendants’ conduct; Defendants have propounded no written discovery (Foley Decl. ¶ 3), and there is no indication of undue delay.