Judge: Colin Leis, Case: 23STCV31211, Date: 2024-12-18 Tentative Ruling

Case Number: 23STCV31211    Hearing Date: December 18, 2024    Dept: 74

Williams v. Betty M. Goodman & Gertrude T. Pomish Trust et al.

Defendant Home Management Care’s Motion to Compel Arbitration

 

BACKGROUND 

            This motion arises from an employment dispute.

            On December 21, 2023, plaintiff Myrtle Marjorie Williams filed a complaint for violations of the Labor Code, Business and Professions Code, and Intentional and Negligent Infliction of Emotional Distress against defendants Betty M. Goodman & Gertrude T. Pomish Trust; Gertrude T. Pomish Living Trust; Home Management Care; Gertrude T. Pomish; Anthony Kornarens, as trustee; Tom Rhoads, as former trustee; and Lawrence Appel.

            Defendant Home Management Care moves to compel arbitration.

            The Court disregards defendant Anthony Kornaren’s brief filed on December 10, 2024, supporting Home Care Management’s motion to compel arbitration.

           

LEGAL STANDARD

Under both the Federal Arbitration Act and California law, arbitration agreements are valid, irrevocable, and enforceable, except on such grounds that exist at law or equity for voiding a contract.  (Winter v. Window Fashions Professions, Inc. (2008) 166 Cal.App.4th 943, 947.)  The party moving to compel arbitration must establish the existence of a written arbitration agreement between the parties.  (Code of Civ. Proc. § 1281.2.)  This is usually done by presenting a copy of the signed, written agreement to the court.  “A petition to compel arbitration or to stay proceedings pursuant to Code of Civil Procedure sections 1281.2 and 1281.4 must state, in addition to other required allegations, the provisions of the written agreement and the paragraph that provides for arbitration.  The provisions must be stated verbatim, or a copy must be physically or electronically attached to the petition and incorporated by reference.”  (Cal. Rules of Court, rule 3.1330.)  The moving party must also establish the other party’s refusal to arbitrate the controversy.  (Code of Civ. Proc. § 1281.2.)  

            The Court shall order arbitration unless it determines that grounds exist for the revocation of the agreement.  (Code Civ. Proc. § 1281.2.)  Under California law, and the Federal Arbitration Act, an arbitration agreement may be invalid based upon grounds applicable to any contract, including unconscionability, fraud, duress, and public policy, which would be matters for the court to decide.  (Sanchez v. Western Pizza Enterprises, Inc. (2009) 172 Cal.App.4th 154, 165-166.)

 

DISCUSSION

            The parties entered into the Arbitration Agreement on October 31, 2021, as evidenced by Plaintiff’s signature on the agreement’s final page. (Farkas Decl., ¶ 3, Ex. “A”.)  The agreement states, in pertinent part:

Before invoking the arbitration procedures described below, the parties shall first participate in mediation of any dispute arising out of the parties’ business relationship…

           

If the parties are unable to resolve a dispute relating to the Referral Agreement or otherwise arising out of their working relationship or the termination thereof informally or through mediation, they shall submit such dispute, whether based on contract, tort or statute, or any other issue to the extent legally permitted, to binding/nonbinding arbitration in accordance with the then current, applicable AAA Arbitration Rules.  Either party may enforce the arbitrator’s award under Code of Civil Procedure section 1285.  The parties understand that they are waiving their rights to a jury trial.

 

(Farkas Decl., ¶ 3, Ex. “A”.)  Defendants allege that the Agreement encompasses all claims made in the complaint.  Defendant has met its burden establishing that an Arbitration Agreement exists.   

Plaintiff contends that the Arbitration Agreement is unconscionable.

Substantively Unconscionable

For an arbitration agreement to be unenforceable as unconscionable, there must be both procedural and substantive unconscionability.  (Armendariz v. Foundation Health Psychcare Services, Inc. (Armendariz) (2000) 24 Cal.4th 83, 114.) 

Under Armendariz, an arbitration agreement must (1) not limit the employee’s statutory remedies, (3) provide for adequate discovery, (3) provide a written award, (4) not require the employee to pay the arbitrators’ fees, or other costs which would not be incurred if the employee could bring the action in court; and (5) provide for a neutral arbitrator.  (24 Cal.4th at pp. 103-113.)

Plaintiff alleges that the Agreement fails to meet Armendariz standards because it (1) limits the available discovery and (2) requires the employee to pay arbitration fees.  Plaintiff also raises that Defendant requires the use of a single arbitration company which Plaintiff fears creates the risk of the arbitrator favoring a “repeat player” employer such as Defendant.

Discovery

The Agreement states that “each party shall be entitled to essential documents and witnesses, as determined by the arbitrator. All discovery rules and deadlines shall be determined by the arbitrator.”  (Farkas Decl., ¶ 3, Ex. “A”.)  Where an arbitration provision is susceptible to interpretation that the arbitrator has authority to order additional discovery to allow fair arbitration of the claim, then the provision is not unconscionable.  (Ramirez v. Charter Commc'ns, Inc. (2024) 16 Cal.5th 478, 540.)  Here, the agreement empowers the arbitrator to order discovery necessary to fair arbitration, therefore, the discovery provision is not unconscionable. 

Plaintiff alleges that since the Arbitration Agreement also requires that the parties attend mandatory mediation, the discovery provision is insufficient because there is no discovery prior to mediation.  The Court may not order the parties to attend and pay for private mediation over any party’s objection.  (Jeld-Wen, Inc. v. Superior Court (2007) 146 Cal.App.4th 536, 543.)  Additionally, mediation is voluntary, even if ordered by a judge, and a party may withdraw at any time.  (Cal. Rules of Court, rule 3.832.)  The Court does not find the Mediation requirement makes the rest of the arbitration provision unconscionable.  Moreover, the Mediation requirement is easily severable from the rest of the Arbitration agreement.  (Fittante v. Palm Springs Motors, Inc. (2003) 105 Cal.App.4th 708, 726.)

Fees

The Agreement states: “Home Management Care, Inc. shall pay the arbitrator’s expenses and fees, to the extent such fees and expenses would not have been incurred if the case had been litigated in the judicial forum….”  The agreement continues that “The arbitrator may order otherwise if he or she deems appropriate… [t]he arbitrator may award the prevailing party [] its expenses and fees of arbitration, including reasonable attorney’s fees and costs, in such proportion as the arbitrator may decide.” 

Generally, arbitration agreements cannot require an employee to bear arbitration expenses exceeding those associated with bringing a case in court.  (McManus v. CIBC World Markets Corp. (2003) 109 Cal.App.4th 76, 93.)  Armendariz specifically considers the “risk that the claimant may have to bear substantial costs that deters the exercise of the constitutional right of due process.”  (24 Cal.4th at pp. 110 (citing California Teachers Assn. (1999) 20 Cal.4th 327, 357-358).)  Here, the Arbitration Agreement provisions that allow the arbitrator to impose costs on Plaintiff greater than the costs Plaintiff would have incurred in court violates Armendariz.  Therefore, the Plaintiff has shown the Agreement is somewhat substantively unconscionable, but that unconscionability may be cured by severing the fee-shifting provisions from the Arbitration Agreement

Procedurally Unconscionable

“‘[T]he more substantively oppressive the contract term, the less evidence of procedural unconscionability is required to come to the conclusion that the term is unenforceable, and vice versa.’”  (Gatton v. T-Mobile USA, Inc. (2007) 152 Cal.App.4th 571, 579 (quoting Armendariz, supra, 24 Cal.4th at pp. 114).)

Procedural unconscionability includes oppression arising from unequal bargaining power causing an absence of meaningful choice and real negotiating, and surprise due to hidden terms.  (Gatton v. T-Mobile USC, Inc. (2007) 152 Cal.App.4th 571, 581.) 

Plaintiff alleges that the agreement is procedurally unconscionable because the Defendant (1) offered the contract on a take-it-or-leave-it basis and (2) failed to provide a copy of the applicable arbitration rules.

Contract of Adhesion

"[A] compulsory predispute arbitration agreement is not rendered unenforceable just because it is required as a condition of employment or offered on a 'take it or leave it' basis." (Lagatree v. Luce, Forward, Hamilton & Scripps (1999) 74 Cal.App.4th 1105, 1127; accord Giuliano v. Inland Empire Personnel, Inc. (2007) 149 Cal.App.4th 1276, 1292.)

In the moving papers, Plaintiff allege that the Agreement was required to be considered for employment.  Plaintiff does not provide any evidence supporting the allegation that she was required to sign the Arbitration agreement. 

Failure to Provide Applicable Rules

“Numerous cases have held that the failure to provide a copy of the arbitration rules to which the employee would be bound, supported a finding of procedural unconscionability.” Trivedi v. Curexo Technology Corp. (2010) 189 Cal.App.4th 387, 393, disapproved on other grounds by Baltazar v. Forever 21, Inc. (2016) 62 Cal.4th 1237, 1248.)  But a failure to attach the rules alone is insufficient to support a finding of procedural unconscionability.  (Peng v. First Republic Bank (2013) 219 Cal.App.4th 1462, 1472 (“the failure to attach the AAA rules, standing alone, is insufficient grounds to support a finding of procedural unconscionability.”)  Here, there are no other aspects of procedural unconscionability; therefore, the failure to attach a copy of the AAA rules is not sufficient to support a finding of procedural unconscionability.

The Plaintiff has failed to show both procedural and substantive unconscionability.

 

CONCLUSION

            The Court grants Defendant’s Motion to Compel Arbitration.

            The Court stays Plaintiff’s claims against only Home Management Care.

            The Court denies Home Management Care’s request to recover the fees and costs it incurred in bringing this motion.

            Defendant to give notice.