Judge: David S. Cunningham, Case: 19STCV05681, Date: 2023-02-14 Tentative Ruling
Case Number: 19STCV05681 Hearing Date: February 14, 2023 Dept: 11
19STCV05681 (Fleschert)
Objections to Trial Plan
Date: 2/14/23
Time: 1:45
pm
Moving Party: Cedars-Sinai
Medical Center (“Cedars-Sinai” or “Defendant”)
Opposing Party: Amy
Fleschert (“Plaintiff”)
Department: 11
Judge: David
S. Cunningham III
________________________________________________________________________
TENTATIVE RULING
Defendant’s first and second objections to Plaintiff’s trial plan are
overruled.
More information is needed to decide Defendant’s third objection. The feasibility of applying
Plaintiff’s damages formula to all putative class members is unclear. The Court anticipates discussing this issue
with the attorneys during oral arguments.
BACKGROUND
This is a class action. The
operative complaint is the second amended complaint (“SAC”). Plaintiff alleges that Cedars-Sinai charges
an undisclosed fee – the ER Visitation Fee – for seeking treatment at
Cedars-Sinai’s emergency room.
The initial complaint alleged causes of action for declaratory relief,
violation of the Unfair Competition Law (“UCL”), and violation of the Consumer
Legal Remedies Act (“CLRA”).
On 12/10/20, Judge Ann Jones granted Plaintiff’s first motion for class
certification as to all three causes of action.
On 4/27/21, Judge Jones denied Cedars-Sinai’s motion for judgment on the
pleadings.
Then Cedars-Sinai filed a petition for writ of mandate, which the Court
of Appeal denied.
On 4/18/22, this Court granted Plaintiff leave to file the first amended
complaint (“FAC”), adding a cause of action for breach of contract.
On 5/20/22, Cedars-Sinai demurred to the FAC.
On 6/16/22, the Court overruled the demurrer as to the breach of contract
and declaratory relief causes of action and sustained it with leave to amend as
to the UCL and CLRA causes of action.
On 6/22/22, Plaintiff filed the SAC.
On 7/22/22, Cedars-Sinai demurred to the SAC’s UCL and CLRA causes of
action.
On 8/16/22, the Court overruled the demurrer.
On 9/30/22, Plaintiff moved to certify the breach of contract cause of
action and filed a trial plan.
On 11/29/22, Cedars-Sinai objected to the trial plan.
The issue now is whether the objections should be sustained or overruled.
DISCUSSION
Defendant’s first objection to
the trial plan is that “large swaths of patients do not have an actionable
claim as a matter of law in that they had prior knowledge/notice that
Cedars-Sinai would assess an ED Visitation Fee.” (Objection to Trial Plan, p. 2.)
The Court disagrees. The first objection is overruled for the
reasons stated in the class certification tentative ruling:
The Court’s task at
the certification stage is to assess whether common issues predominate, “not
[to] consider the merits of the claim[.]”
(Edmon & Karnow, supra, at ¶ 14:100.) Defendant’s own discovery responses show
common policies of (1) requiring patients to sign the COAs, and (2) charging ER
Visitation Fees. (See, e.g., Carpenter
Decl., Ex. E, p. 7 [attaching response to special interrogatory no. 6, which
states that state that “[e]ach patient was/is required to sign a [COA]
agreement”]; see also, e.g., id. at Ex. C, p. 4 [attaching response to request
for admission no. 5, which admits that “Defendant’s policy was to request its
emergency room patients or their guarantors to sign its standard CONTRACT”];
id. at Ex. C, p. 3 [attaching response to request for admission no. 1, which
admits that “Defendant had a policy and practice of billing emergency room
patients who visited and received treatment at Defendant’s emergency room an ER
LEVEL FEE”].) The COAs are common form
contracts; they all contain the “services rendered” language. (Id. at Ex. B [attaching the COAs utilized
during the putative class period].)
Given these commonalities, it is a predominating common question whether
charging the ER Visitation Fees breached/breaches the “services rendered”
language, especially since Plaintiff claims ER Visitation Fees “do not relate
to the care of an individual patient who is charged the Fee, and are not for
services rendered to the patient[.]”
(Motion, p. 11 n.5.)
* * *
. . . [T]he Court
doubts that it will need to conduct individualized inquiries as to
knowledge. (See Opposition, pp.
16-18.) Plaintiff contends the COAs
expressly prohibit ER Visitation Fees because they are not for services
rendered. (See Reply, p. 6.) The core question is whether the contractual
language “permits or forbids Defendant from charging” them. (Id. at p. 7.) It is a predominating common question that
necessitates interpretation of common form contract terms according to an
objective standard, notwithstanding what some patients allegedly may have
known. (See, e.g., id. at pp. 8-9.)
(2/14/23 Tentative Ruling Re:
Motion for Class Certification, pp. 7-8, footnotes omitted.)
Next, Defendant objects on the
ground that, even if the contracts are “evaluated under a ‘reasonable person’
standard[,]” individual issues predominate because some putative class members
“expected to be charged an ED Visitation Fee[.]” (Objection to Trial Plan, p. 3.)
The Court disagrees. The second objection is overruled because, in
effect, it is a rehash of the first objection, and individual issues do not
predominate. (See 2/14/23 Tentative
Ruling Re: Motion for Class Certification, pp. 4-9; see also, e.g., Reply Re:
Objection to Trial Plan, p. 4.)
Defendant’s third objection to
the trial plan is that “there is no class-wide method to compute damages.” (Objection to Trial Plan, p. 3
[“Fundamentally, there is no common method to exclude class members who do not
have a contract claim against Cedars-Sinai (i.e., patients who understood that
Cedars-Sinai would assess an ER Visitation Fee for admission to the ED).
Moreover, the amount billed by Cedars-Sinai for the ER Visitation Fee varied
from patient-topatient based on a myriad of factors. Therefore, each patient
encounter would have to be individually reviewed to determine: (1) the total
amount actually billed to a patient, (2) the amount charged specific to the ED
Visitation Fee, (3) the percentage of the ED Visitation Fee charge as compared
to the total amount billed to a patient, (4) the out-of-pocket payment(s) made
by a patient towards a bill, and (5) the corresponding pro-rata damage amount
owed to each patient. That computation is not feasible for a class that numbers
more than 400,000. Also, Plaintiff’s suggested formula does not account for
patients who made out-of-pocket payments for less than the full balance due on
a bill. For example, if Cedars-Sinai billed a patient $100.00 with $10.00
allocated to the ER Visitation Fee, and the patient remits payment in the
amount of $50.00, there is no universal method to determine how much of the
$50.00 payment is actually attributable to the ER Visitation Fee (i.e., $10.00,
$5.00, $0.00)[.]”].)
The Court needs more information
to decide this objection. As explained
in the class certification tentative ruling, Plaintiff’s damages formula is
viable and can be used to calculate pro rata damages, but the feasibility of
applying it to 400,000 patients should be discussed at the hearing:
* Defendant contends
Plaintiff’s damages formula is deficient because “there is no common method to
exclude . . . patients that knew an ER Visitation Fee would be
assessed[.]” (Opposition, p. 19.) The Court disagrees. One, the contention is based on Defendant’s
unavailing knowledge argument. Two, the
formula appears functional and effective in terms of evaluating the patients’
pro rata damages. Plaintiff’s trial plan
states that “each member of the Breach of Contract Class will be entitled to
recover that percentage of the amount paid which is attributable to the ER
Visitation Fee.” (Trial Plan, pp.
4-5.) For instance, “if the total bill
is $10,000, the . . . Fee is $4,000 (40% of the $10,000 total), and the Breach
of Contract Class member paid $500 on their bill, they would recover $200 (40%
of their payment).” (Id. at p. 5.) “Similarly, with respect to outstanding
balances, if the outstanding balance due . . . is $500, the Breach of Contract
Class member would be entitled to a reduction of 40% of the outstanding
balance, or a $200 reduction in the outstanding balance due.” (Ibid.) Plaintiff represents that data
“contained in Defendant’s electronic records” can be plugged into the formula
for any member. (Reply, p. 14.)
* Defendant contends
the formula “does not account for patients who made out-of-pocket payments for
less than the full balance due on a bill.”
(Opposition, p. 20.) To
illustrate, Defendant argues that, “if Cedars-Sinai billed a patient $100.00
with $10.00 allocated to the ER Visitation Fee, and the patient remits payment
in the amount of $50.00, there is no universal method to determine how much of
the $50.00 payment is actually attributable to the ER Visitation Fee (i.e.,
$10.00, $5.00, $0.00)[.]” (Ibid.) The Court disagrees. Plaintiff’s formula is suited to handle this
situation. “Where 10% of the patient’s
bill is attributable to the ER Visitation Fee and the patient pays only $50 of
the $100 due,” “the patient would receive a refund of 10% of the $50 payment
and 10% of the remaining $50 balance, for a total of $10 in benefits.” (Reply, p. 16.)
The potential caveat
pertains to Defendant’s argument that computing the individual damages amounts
“is not feasible for a class that numbers more than 400,000.” (Opposition, p.
19.) Defendant claims:
[T]he amount billed
by Cedars-Sinai for the ER Visitation Fee varied from patient-to-patient based
on the myriad of factors discussed, including whether the patient was insured
and the terms of the policy itself; there is no “fixed” or “flat” charge that
is easily identifiable. Therefore, each patient encounter would have to be
individually reviewed to determine: [1] the total amount actually billed to a
patient, [2] the amount charged specific to the ED Visitation Fee, [3] the
percentage of the ED Visitation Fee charge as compared to the total amount
billed to a patient, [4] the out-of-pocket payment(s) made by a patient towards
a bill, and [5] the corresponding pro-rata damage amount owed to each patient.
(Ibid.)
Plaintiff replies:
All of the
information is electronically available in Defendant’s records, and these
calculations can easily be done, essentially with the push of a button. Indeed,
Defendant itself has already produced a spreadsheet in discovery which contains
much of the necessary information. The computation is more than “feasible;” it
is extremely simple to do electronically, regardless of the size of the Breach
of Contract Class. The damage calculations can readily be performed
electronically on an Excel spreadsheet in a matter of seconds, based on known
information, which Defendant has already demonstrated it has available. There
is no difficulty whatsoever in calculating individual damages, whether for
400,000 or 4,000,000 patients. The simple, basic point is that no individual
trials or hearing will be necessary when damages can be calculated
electronically.
(Reply, p. 16.)
Neither side cites
supporting evidence. While Plaintiff’s formula works, the ease and
manageability of utilizing it to ascertain 400,000 patients’ damages amounts is
unclear. This issue should be addressed
during oral arguments, and, depending on what is said, the Court might continue
the hearing to give the parties a chance to supplement the record.
(2/14/23 Tentative Ruling Re:
Motion for Class Certification, pp. 8-9.)
19STCV05681 (Fleschert)
Tentative Ruling Re: Motion for Class Certification
Date: 2/14/23
Time: 1:45
pm
Moving Party: Amy
Fleschert (“Plaintiff”)
Opposing Party: Cedars-Sinai
Medical Center (“Defendant” or “Cedars-Sinai”)
Department: 11
Judge: David
S. Cunningham III
________________________________________________________________________
TENTATIVE RULING
Plaintiff’s motion for class certification is granted.
Whether a normal class or just an
issue class should be certified depends on the feasibility of applying
Plaintiff’s damages formula to all putative class members. Further discussion – and maybe evidence – is
needed. The Court anticipates addressing
this issue with the attorneys during oral arguments.
BACKGROUND
This is a class action. The
operative complaint is the second amended complaint (“SAC”). Plaintiff alleges that Cedars-Sinai charges
an undisclosed fee – the ER Visitation Fee – for seeking treatment at
Cedars-Sinai’s emergency room.
The initial complaint alleged causes of action for declaratory relief,
violation of the Unfair Competition Law (“UCL”), and violation of the Consumer
Legal Remedies Act (“CLRA”).
On 12/10/20, Judge Ann Jones granted Plaintiff’s first motion for class
certification as to all three causes of action.
On 4/27/21, Judge Jones denied Cedars-Sinai’s motion for judgment on the
pleadings.
Then Cedars-Sinai filed a petition for writ of mandate, which the Court
of Appeal denied.
On 4/18/22, this Court granted Plaintiff’s motion for leave to file the
first amended complaint (“FAC”), adding a cause of action for breach of
contract.
On 5/20/22, Cedars-Sinai demurred to the FAC.
On 6/16/22, the Court overruled the demurrer as to breach of contract and
declaratory relief causes of action and sustained it with leave to amend as to
the UCL and the CLRA causes of action.
On 6/22/22, Plaintiff filed the SAC.
On 7/22/22, Cedars-Sinai filed a demurrer to the SAC, challenging the UCL
and CLRA causes of action.
On 8/16/22, the Court overruled the demurrer.
On 9/30/22, Plaintiff filed a motion to certify the breach of contract
cause of action.
The issue now is whether the second motion for class certification should
be granted.
DISCUSSION
Law
The plaintiff bears the burden of
demonstrating that class certification is proper. (See City of San Jose v. Superior Court
(1974) 12 Cal.3d 447, 460; see also Caro v. Procter & Gamble Co.
(1993) 18 Cal.App.4th 644, 654.) To do
so, [t]he party advocating class treatment must
demonstrate the existence of an ascertainable and sufficiently numerous class,
a well-defined community of interest, and substantial benefits from
certification that render proceeding as a class superior to the alternatives.” (Brinker Restaurant Corp. v. Superior
Court (2012) 53 Cal.4th 1004, 1021.)
Ascertainability
A class is “ascertainable when it is defined ‘in terms of objective
characteristics and common transactional facts’ that make ‘the ultimate
identification of class members possible when that identification becomes
necessary.’” (Noel v. Thrifty
Payless, Inc. (2019) 7 Cal.5th 955, 980.)
“The
class must be ‘numerous’ in size. But
there is no fixed minimum or maximum number . . . The numerosity analysis is
limited to how many individuals fall within the class definition and
whether their joinder is impracticable, not how many ‘net’ class members there
might be after considering affirmative defenses.” (Edmon & Karnow, Cal. Prac. Guide: Civ. Pro. Before Trial (The Rutter Group 2022)
¶ 14:21, emphasis in original.)
“A party seeking class
certification bears the burden of satisfying the requirements of Code of Civil
Procedure section 382, including numerosity, and the trial court is entitled to
consider ‘the totality of the evidence in making [the] determination’ of
whether a ‘plaintiff has presented substantial evidence of the class action
requisites.’” (Soderstedt v. CBIZ S.
California, LLC (2011) 197 Cal.App.4th 133, 154.)
Plaintiff’s proposed class
definition is:
All individuals who,
from February 22, 2015 to the date of class certification, (1) received
treatment at Cedars-Sinai Medical Center’s [] emergency room, (2) signed
Defendant’s form Conditions of Admission [(“COA”)] Contract (personally or
through an agent), (3) were charged an ER Visitation Fee, and (4) made a
payment and/or have an outstanding balance due. (For purposes of this class
definition, ER Visitation Fee refers to Defendant’s charges for emergency
department visits that are billed using one of five Current Procedural
Terminology [] codes: 99281, 99282, 99283, 99284, and 99285) (the “Breach of
Contract Class”).
Excluded from the
Breach of Contract Class are any officers or directors of Defendant, together with
the legal representatives, heirs, successors, or assigns of Defendant, and any
judicial officer assigned to this matter and his or her immediate family.
(Motion, p. 8.)
Plaintiff argues:
* “The Breach of Contract Class
is defined in terms of objective characteristics and common transactional facts
that make the ultimate identification of Breach of Contract Class members
possible when that identification becomes necessary.” (Id. at p. 14.)
* The “Breach of Contract Class
members here can actually be identified, and readily so.” (Ibid.)
“First, Defendant’s electronic records will clearly show who received
treatment at Defendant’s emergency room during the Breach of Contract Class
Period.” (Ibid.) “Second, with respect to whether there is a
signed COA, Defendant’s policy was to request that all emergency room patients
sign its COA.” (Ibid.) “Third, with respect to whether a patient was
charged an ER Visitation Fee, again, Defendant’s policy was to charge such a
Fee for all emergency room visits.” (Id.
at 15.) “Finally, consistent with
Defendant’s admission that it maintains electronic billing records for its
patients, and as clearly shown in the spreadsheet produced by Defendant in
discovery [citation], Defendant’s electronic records will also easily identify
those patients who made a payment and/or have an outstanding balance on their
account.” (Ibid.)
* Numerosity is satisfied. “[F]or most of the Breach of Contract Class
Period, from April 1, 2015 through June 30, 2022, Defendant had 418,185
emergency room patient visits.” (Id. at
p. 16.) “Defendant had a policy to
request that all emergency room patients sign its COA, as well as a policy to
bill ER Visitation Fees to all patients who presented to the emergency
room.” (Ibid.) “Further, as shown on the spreadsheet
produced by Defendant in discovery in this case [citation], a very large number
of emergency room patients have made a payment and/or have an outstanding
balance due.” (Ibid.)
Defendant contends the class
definition “consist[s] of numerous individuals who have no viable claims
against Cedars-Sinai as a matter of law.”
(Opposition, p. 20 [arguing: (1) “Plaintiff’s theory requires that [A]
the COA does not authorize the ER Visitation Fee and [B] the
patient did not otherwise authorize the fee[;]” and (2) “Plaintiff’s proposed
class, as evidenced, necessarily includes swaths of current and former patients
who knew of — and authorized — the ER Visitation Fee”], emphasis in original.)
The Court agrees with Plaintiff.
The proposed definition includes sufficient objective
characteristics and common transactional facts, and Plaintiff demonstrates
reasonable means of identification and more than enough putative class members
to establish numerosity. (See Motion,
pp. 14-16 [citing evidence].)
Defendant’s
overbroad argument is speculative and unavailing. (See, e.g., Reply, pp. 16-17.) It is based on a compendium of declarations
filed in support of Defendant’s opposition to the first motion for class
certification. (See Opposition, p.
20.) The compendium is not part of the
record here, and Defendant failed to file a request for judicial notice. While it was part of the record before Judge
Jones, she held that common issues predominate and granted certification. Furthermore, as discussed in the commonality
section, individualized issues do not predominate with respect to knowledge.
Commonality
Plaintiff
asserts:
[The] breach of contract cause of action will
require the trier of fact to interpret the language and meaning of Defendant’s
common COA. The overriding common question presented is whether Defendant’s
COA, which only allows Defendant to charge for services actually rendered to
the patient, and only requires patients to pay for services actually provided
to them, permits Defendant to charge, and requires Plaintiff and Breach of
Contract Class members to pay, an ER Visitation Fee, which Plaintiff alleges
(and which expert testimony will show, on a common basis) is not a charge for
services rendered to a patient, but rather, is a charge intended to cover the
general overhead, operational, and administrative expenses in operating an
emergency room on a 24-hour a day, 7-day a week, basis. Notably, Plaintiff’s
breach of contract interpretation theory involves (1) a common admissions COA
form, and (2) Defendant’s common conduct in billing emergency room patients ER
Visitation Fees which Plaintiff contends are not authorized by the COA. The
predominating issues to be decided are whether ER Visitation Fees are fees for
services actually rendered to individual patients and whether Defendant’s COA
allows Defendant to charge ER Visitation Fees. The answers to these questions,
underlying Plaintiff’s cause of action for breach of contract, will be proved
by common facts.
(Motion, pp.
17-18, footnote omitted; see also Reply, pp. 7-8.)
Plaintiff also
asserts:
* “[C]ontract interpretation is
subject to an ‘objective,’ common standard[.]”
(Motion, p. 18.)
* “[I]ndividual damage issues”
“do not preclude class certification.”
(Ibid.)
* “Defendant’s ‘defense’
arguments . . . present predominating common issues.” (Id. at p. 20.)
Defendant
responds:
*
Plaintiff’s interpretation argument is misplaced. The key issue in assessing commonality for
the breach of contract issue is the issue of breach, an individualized
issue. It will be necessary to conduct
“individualized inquiries into each putative class member’s personal
knowledge or personal authorization of the ER Visitation Fee — which makes this
particular cause of action ill-suited for class treatment.” (Opposition, pp.
16-18 [citing Thompson v. Automobile Club of Southern California (2013)
217 Cal.App.4th 719 for the proposition that “the mere
existence of a form contract is insufficient to determine that common issues
predominate when the questions of breach and damage are essentially individual”
and analogizing Fletcher v. Security Pacific
National Bank (1979) 23 Cal.3d 442].)
* Adjudicating
Plaintiff’s contract theory “will require an individualized inquiry into
precisely what services were ‘rendered’ to each class member.” (Id. at p. 18.) “Such individualized inquiries into a party’s
performance under a contract are grounds to deny certification.” (Ibid. [arguing that “the only means to
resolve that issue is to obtain privacy waivers and releases from every class
member”].)
* “[T]he amount and
entitlement to damages requires individualized inquiries.” (Ibid.)
“If Plaintiff successfully proves that the COA did not authorize
Cedars-Sinai to assess the ER Visitation Fee, the Court will become inundated with
hundreds of thousands of min-trials regarding each class member’s right to
recover damages following ‘class judgment.’”
(Id. at p. 19.) “A putative class
member is not harmed merely because Cedars-Sinai ‘charged’ an ER Visitation Fee
in connection with a visit, as the actual reimbursement rate associated with
the charges vary widely amongst the class.”
(Ibid.) “For example, more than
50% of the visits to Cedars-Sinai’s ED during the putative class period
resulted in a 100% insurance cost share, meaning there were no actual charges
to the patient, and the patient had $0.00 out-of-pocket responsibility.” (Ibid.)
“In fact, two-thirds of all of the visits to Cedars-Sinai’s ED during
the putative class period resulted in an insurer covering 90-100% of the
allowed amount, with little (or no) out-of-pocket obligation by the patient.” (Ibid.)
“The evidence is clear that the putative class was not uniformly damaged
or impacted by the alleged misconduct, and more than 50% of the putative class
paid nothing, and cannot claim to have been harmed by the alleged breach
whatsoever.” (Ibid.)
In reply, Plaintiff argues:
* Knowledge is not an element of
the breach of contract cause of action.
(See Reply, pp. 8-9; see also id. at 10-13 [claiming Thompson and
Fletcher are distinguishable].)
* Determining which “services
were rendered” is unnecessary. (See id.
at pp. 13-14.)
* “[I]ndividual damage
calculations do not defeat class certification.” (Id. at p. 14, bolding and capitalizing
deleted.)
It is useful to begin the
analysis by explaining the theory behind Plaintiff’s breach of contract cause
of action. Plaintiff describes the
theory this way:
Plaintiff’s breach
of contract claim is based on Defendant’s breach of its common form COA used in
its emergency room, which provides for payment only for “services” actually
“rendered” to a patient, but does not authorize Defendant to charge, and does
not include an agreement by a patient to pay, a separate ER Visitation Fee,
which is not a fee for “services rendered” at all, but rather, is a separate
fee designed to cover the administrative and overhead expenses of operating an
emergency room on a 24-hour a day, 7-day a week basis.
The agreement set
forth in Defendant’s common form COA [citation] is to pay for hospital services
“rendered to the patient,” and the type and nature of such services
which were consented to and contemplated within the COA are described in
multiple sections. The “Financial Agreement” section of the COA (¶ 10)
specifically refers to the patient “receiv[ing] services from the hospital.”
Similarly, the “Assignment of Insurance Benefits” section of the COA (¶ 11)
refers to an assignment of benefits for “emergency services if rendered.” The
“Health Plan and Insurance” section of the COA (¶ 12) provides only that the
patient agrees to pay “for all services rendered to me by the
hospital.” [emphasis added] And the “Financial Responsibility Agreement by
Person Other Than the Patient or the Patient’s Legal Representative” section,
which refers to “the terms of Financial Agreement, Assignment of Insurance
Benefits, and Health Plan Obligation provisions above,” provides for “financial
responsibility for services rendered to the Patient” [emphasis
added]. It is this clear limitation in the COA as to what services are
consented to and agreed upon for payment that lies at the heart of Plaintiff’s
breach of contract claim. The limitation of services for which a patient agrees
to pay are those services actually rendered to a patient, as expressed
throughout the COA. This is particularly so when the Contract is read as a
whole.
In the SAC,
Plaintiff clearly alleges that ER Visitation Fees are not fees for services
actually rendered to a patient. As alleged in Paragraph 2 of the SAC:
Defendant’s ER
Visitation Fee is a fee billed to emergency room patients simply for seeking
treatment in the emergency room; it is separate from, independent of, and in
addition to the charges for the individual items of treatment and services
provided to a patient. Rather than being tied to the individual items of
treatment and services a patient receives in the emergency room, a separate ER
Visitation Fee is charged to all patients who receive treatment in the
emergency room, regardless of what services and treatment they actually receive
and are charged for. These ER Visitation Fees are basically designed to cover
Defendant’s general operating, administrative, and overhead costs incurred in
operating an emergency room on a 24-hour, 7 day a week basis. They are not fees
for services actually rendered to the patient.
[Citation.] Because
the ER Visitation Fee is not a charge for “services rendered” to the patient,
it is not authorized by Defendant’s COA, and the COA contains no agreement by a
patient to pay such a Fee. . . .
(Motion, pp.
9-11, emphasis in original, footnotes omitted.)
Defendant’s demurrer to the
breach of contract cause of action was overruled. This Court reasoned that Defendant’s
interpretation – the COA “covers ER Visitation Fees” – “appears to make the
‘services rendered’ term surplusage.”
(6/16/22 Tentative Ruling Re: Demurrer, p. 7.) The Court held that “the term should be given
meaning” “[a]t the pleading stage,” “it at least creates an ambiguity[,]” and
“[e]vidence is needed to determine the parties’ intent and the correct
construction.” (Ibid.) In essence, the Court found that
interpretation of the COA is a legal issue – a merits issue – that should be
resolved via summary judgment or trial.
The Court’s task at the
certification stage is to assess whether common issues predominate, “not [to]
consider the merits of the claim[.]”
(Edmon & Karnow, supra, at ¶ 14:100.) Defendant’s own discovery responses show
common policies of (1) requiring patients to sign the COAs, and (2) charging ER
Visitation Fees. (See, e.g., Carpenter
Decl., Ex. E, p. 7 [attaching response to special interrogatory no. 6, which
states that state that “[e]ach patient was/is required to sign a [COA]
agreement”]; see also, e.g., id. at Ex. C, p. 4 [attaching response to request
for admission no. 5, which admits that “Defendant’s policy was to request its
emergency room patients or their guarantors to sign its standard CONTRACT”];
id. at Ex. C, p. 3 [attaching response to request for admission no. 1, which
admits that “Defendant had a policy and practice of billing emergency room
patients who visited and received treatment at Defendant’s emergency room an ER
LEVEL FEE”].) The COAs are common form
contracts; they all contain the “services rendered” language. (Id. at Ex. B [attaching the COAs utilized
during the putative class period].)
Given these commonalities, it is a predominating common question whether
charging the ER Visitation Fees breached/breaches the “services rendered”
language, especially since Plaintiff claims ER Visitation Fees “do not relate
to the care of an individual patient who is charged the Fee, and are not for
services rendered to the patient[.]”
(Motion, p. 11 n.5.)[1]
Defendant’s arguments fail to
change the analysis.
First, the Court doubts that it
will need to conduct individualized inquiries as to knowledge. (See Opposition, pp. 16-18.) Plaintiff contends the COAs expressly
prohibit ER Visitation Fees because they are not for services rendered. (See Reply, p. 6.) The core question is whether the contractual
language “permits or forbids Defendant from charging” them. (Id. at p. 7.) It is a predominating common question that
necessitates interpretation of common form contract terms according to an
objective standard, notwithstanding what some patients allegedly may have
known. (See, e.g., id. at pp. 8-9.)[2]
Second, figuring out which
services were rendered to individual patients is unnecessary. (See Opposition, p. 18.) As Plaintiff points out, “[t]he common
question presented is whether ER Visitation Fees, uniformly billed to
all emergency room patients, are fees for ‘services rendered’ to a patient, or
whether they are . . . separate fees designed to cover the overhead,
administrative, and operating costs of operating an emergency room on a
24-hour, 7-day a week basis.” (Reply, p.
14, emphasis in original.) “The answer
to this question . . . has nothing to do with what individual ‘services’ were
rendered to a particular patient.”
(Ibid.)
Third, except for one potential
caveat, the Court finds Defendant’s damages arguments unpersuasive:
* Defendant claims “more than 50%
of the visits” to Defendant’s emergency room “resulted in a 100% insurance cost
share, meaning . . . the patient[s] had $0.00 out-of-pocket responsibility.” (Opposition, p. 19.) This is a red herring since Plaintiff
concedes that “patients with no out-of-pocket responsibility are not members
of the Breach of Contract Class.”
(Reply, p. 14, emphasis in original.)
* Defendant contends Plaintiff’s
damages formula is deficient because “there is no common method to exclude . .
. patients that knew an ER Visitation Fee would be assessed[.]” (Opposition, p. 19.) The Court disagrees. One, the contention is based on Defendant’s
unavailing knowledge argument. Two, the
formula appears functional and effective in terms of evaluating the patients’
pro rata damages. Plaintiff’s trial plan
states that “each member of the Breach of Contract Class will be entitled to
recover that percentage of the amount paid which is attributable to the ER
Visitation Fee.” (Trial Plan, pp.
4-5.) For instance, “if the total bill
is $10,000, the . . . Fee is $4,000 (40% of the $10,000 total), and the Breach
of Contract Class member paid $500 on their bill, they would recover $200 (40%
of their payment).” (Id. at p. 5.) “Similarly, with respect to outstanding
balances, if the outstanding balance due . . . is $500, the Breach of Contract
Class member would be entitled to a reduction of 40% of the outstanding
balance, or a $200 reduction in the outstanding balance due.” (Ibid.) Plaintiff represents that data
“contained in Defendant’s electronic records” can be plugged into the formula
for any member. (Reply, p. 14.)
* Defendant contends the formula
“does not account for patients who made out-of-pocket payments for less than
the full balance due on a bill.”
(Opposition, p. 20.) To illustrate,
Defendant argues that, “if Cedars-Sinai billed a patient $100.00 with $10.00
allocated to the ER Visitation Fee, and the patient remits payment in the
amount of $50.00, there is no universal method to determine how much of the
$50.00 payment is actually attributable to the ER Visitation Fee (i.e., $10.00,
$5.00, $0.00)[.]” (Ibid.) The Court disagrees. Plaintiff’s formula is suited to handle this
situation. “Where 10% of the patient’s
bill is attributable to the ER Visitation Fee and the patient pays only $50 of
the $100 due,” “the patient would receive a refund of 10% of the $50 payment
and 10% of the remaining $50 balance, for a total of $10 in benefits.” (Reply, p. 16.)
The potential caveat pertains to
Defendant’s argument that computing the individual damages amounts “is not
feasible for a class that numbers more than 400,000.” (Opposition, p. 19.) Defendant claims:
[T]he amount billed
by Cedars-Sinai for the ER Visitation Fee varied from patient-to-patient based
on the myriad of factors discussed, including whether the patient was insured
and the terms of the policy itself; there is no “fixed” or “flat” charge that
is easily identifiable. Therefore, each patient encounter would have to be
individually reviewed to determine: [1] the total amount actually billed to a
patient, [2] the amount charged specific to the ED Visitation Fee, [3] the
percentage of the ED Visitation Fee charge as compared to the total amount
billed to a patient, [4] the out-of-pocket payment(s) made by a patient towards
a bill, and [5] the corresponding pro-rata damage amount owed to each patient.
(Ibid.)
Plaintiff replies:
All of the
information is electronically available in Defendant’s records, and these
calculations can easily be done, essentially with the push of a button. Indeed,
Defendant itself has already produced a spreadsheet in discovery which contains
much of the necessary information. The computation is more than “feasible;” it
is extremely simple to do electronically, regardless of the size of the Breach
of Contract Class. The damage calculations can readily be performed electronically
on an Excel spreadsheet in a matter of seconds, based on known information,
which Defendant has already demonstrated it has available. There is no
difficulty whatsoever in calculating individual damages, whether for 400,000 or
4,000,000 patients. The simple, basic point is that no individual trials or
hearing will be necessary when damages can be calculated electronically.
(Reply, p. 16.)
Neither side cites supporting
evidence. While Plaintiff’s formula works, the ease and manageability of
utilizing it to ascertain 400,000 patients’ damages amounts is unclear. This issue should be addressed during oral
arguments, and, depending on what is said, the Court might continue the hearing
to give the parties a chance to supplement the record.
If Plaintiff ends up failing to
show feasibility, the Court believes there is enough commonality to warrant
certification of an issue class. (See
Edmon & Karnow, supra, at ¶ 14:103.5 [instructing that “[a] class may be
certified solely for determination of liability issues (e.g., whether [a]
product was defective), with causation and damages for each class member to be
determined in separate trials”]; see also Hicks v. Kaufman & Broad Home
Corp. (2001) 89 Cal.App.4th 908; Sarun v. Dignity Health
(2019) 41 Cal.App.5th 1119.)
Typicality
“The ‘test
of typicality is whether other members have the same or similar injury, whether
the action is based on conduct which is not unique to the named plaintiffs, and
whether other class members have been injured by the same course of conduct.’” (Edmon & Karnow, supra, at ¶ 14:29
[quoting Martinez v. Joe’s Crab Shack Holdings (2014) 231 Cal.App.4th
362, 375].)
“That
the purported class representative's claims must be ‘typical’ does not mean
they must be identical to the claims of other class members. It is sufficient that the representative is
similarly situated so that he or she will have the motive to litigate on behalf
of all class members.” (Id. at ¶
14:29.2.) “Thus, it is not necessary
that the class representative have personally incurred all of the
damages suffered by each of the other class members.” (Ibid., emphasis in original.)
Plaintiff
contends she is typical because the contract claim “is exactly the same
for Plaintiff as with every Breach of Contract Class member, since it arises
from the same contract language, the same practice or course of conduct that
gives rise to the claims of the other Breach of Contract Class members, and the
same legal theory.” (Motion, p. 21
[stating that “[t]ypicality is based on the fact that Defendant’s common form
COA does not authorize Defendant to charge, and does not obligate Plaintiff or
Breach of Contract Class members to pay, an ER Visitation Fee”].)
Defendant asserts that Plaintiff
is atypical because (1) “she is subject to individualized defenses related to
personal knowledge and authorization[,]” (2) she “was insured under a
commercial plan, which is representative of less than 1/3 of all patient encounters
during the putative class period[.]” and (3) “she had an insurance cost share
equal to 72.1%, which is below the 25th percentile of
insurance cost sharing during the period.”
(Opposition, p. 21, emphasis in original.)
The Court agrees with Plaintiff. Substantively, her personal contract claim –
the alleged breach, harm, etc. – is identical to the class contract claim. She is typical.
Defendant’s knowledge argument is
unavailing for the reasons stated above.
Differences in insurance coverage
go to damages and individual recoveries.
The Court reiterates that Plaintiff’s formula provides a common method
for calculating the patients’ pro rata damages, and feasibility will be
discussed at the hearing.
Adequacy
“The
class representative, through qualified counsel, must be capable of ‘vigorously
and tenaciously’ protecting the interests of the class members.” (Edmon & Karnow, supra, at ¶ 14:36.)
“The
prospective class representative must file a declaration stating that he or she
desires to represent the class and understands the fiduciary obligations of
serving as class representative. Counsel’s
declaration to that effect will not suffice.”
(Ibid.)
Defendant
does not challenge the adequacy prong.
The
Court finds that Plaintiff’s evidence meets her burden. (See Plaintiff’s Decl., ¶¶ 1-2, 6-7; see also
Carpenter Decl., ¶¶ 1-10; Kramer Decl.,
¶¶ 1-11.)
Superiority
and Manageability
“In
certifying a class action, the court must also conclude that litigation of
individual issues, including those arising from affirmative defenses, can be
managed fairly and efficiently.” (Duran
v. U.S. Bank Nat. Assn. (2014) 59 Cal. 4th 1, 28-29.) “Trial courts must pay careful attention to
manageability when deciding whether to certify a class action. In considering whether a class action is a
superior device for resolving a controversy, the manageability of individual
issues is just as important as the existence of common questions uniting the
proposed class.” (Id. at 29.)
Defendant
claims the class method is inferior because (1) “there are highly
individualized issues unique to both liability and damages[,]” and (2)
“Plaintiff ignores that her recourse is to pursue an administrative action with
the Department of Public Health to curb the purported improper practices of
Cedars-Sinai.” (Opposition, p. 22.)
Point
(1) is a rehash of Defendant’s failed knowledge and damages arguments.
The
Court rejects point (2). Per the
statute’s plain language, “any person may file a claim with the department
alleging a violation of this article” – i.e., Article 11, the Payers’
Bill of Rights. (Cal. Health & Saf.
Code § 1339.54, emphasis added.) The
contract claim is not about violations of Article 11; it is about Defendant’s
alleged breaches of the COA terms.
Section 1339.54 is inapplicable and does not present a superior means of
adjudicating the contract claim.
Apart
from the potential caveat concerning the feasibility of applying Plaintiff’s
damages formula to 400,000 patients, this prong is satisfied. The class method is hands down the best, most
efficient way to address the common contract interpretation issue.
And,
to repeat, if Plaintiff ends up failing to demonstrate feasibility, the Court is
inclined to certify an issue class.
[1] The
moving brief states:
Plaintiff will
establish through expert testimony that the bundled ER Visitation Fees Defendant
charges are intended to cover such items as salaries for emergency room
registration personnel around the clock; salaries for emergency room janitorial
services personnel around the clock; salaries for management staff around the
clock; amortized cost of office equipment, tables, chairs, etc. necessary for
an emergency room; equipment maintenance, depreciation, repairs, and
replacement; utilities in the emergency room, such as air conditioning,
heating, electricity, telephone, and internet; supplies in the emergency room;
printing and brochures; administrative expenses; billing personnel; collection
personnel; accounting costs and fees; security personnel; personnel for
assistance with financial aid and Medi-Cal; advertising; website maintenance; insurance;
legal fees; computer equipment and software; property taxes; etc.
(Ibid.)
[2] This
distinction makes Thompson and Fletcher distinguishable.
19STCV05681 (Fleschert)
Tentative Ruling Re: Motion to Seal
Date: 2/14/23
Time: 1:45
pm
Moving Party: Amy
Fleschert (“Plaintiff”)
Opposing Party: None
Department: 11
Judge: David
S. Cunningham III
________________________________________________________________________
TENTATIVE RULING
Plaintiff’s motion to seal is
granted.
BACKGROUND
This is a class action. The
operative complaint is the second amended complaint (“SAC”). Plaintiff alleges that Cedars-Sinai charges
an undisclosed fee – the ER Visitation Fee – for seeking treatment at
Cedars-Sinai Medical Center’s (“Cedars-Sinai” or “Defendant”) emergency room.
The initial complaint alleged causes of action for declaratory relief,
violation of the Unfair Competition Law (“UCL”), and violation of the Consumer
Legal Remedies Act (“CLRA”).
On 12/10/20, Judge Ann Jones granted Plaintiff’s first motion for class
certification as to all three causes of action.
On 4/27/21, Judge Jones denied Cedars-Sinai’s motion for judgment on the
pleadings.
Then Cedars-Sinai filed a petition for writ of mandate, which the Court
of Appeal denied.
On 4/18/22, this Court granted Plaintiff leave to file the first amended
complaint (“FAC”), adding a cause of action for breach of contract.
On 5/20/22, Cedars-Sinai demurred to the FAC.
On 6/16/22, the Court overruled the demurrer as to the breach of contract
and declaratory relief causes of action and sustained it with leave to amend as
to the UCL and CLRA causes of action.
On 6/22/22, Plaintiff filed the SAC.
On 7/22/22, Cedars-Sinai filed a demurrer to the SAC, challenging the UCL
and CLRA causes of action.
On 8/16/22, the Court overruled the demurrer.
On 9/30/22, Plaintiff moved to certify the breach of contract cause of
action.
On 112922, Cedars-Sinai filed an opposition to the second motion for
class certification.
On 12/9/22, Plaintiff moved to seal portions of Cedars-Sinai’s
opposition.
The issue now is whether the motion to seal should be granted.
LAW
The court may order that a record be filed under seal only
if it expressly finds facts that establish:
(1)
There exists an
overriding interest that overcomes the right of public access to the record;
(2)
The overriding
interest supports sealing the record;
(3)
A substantial
probability exists that the overriding interest will be prejudiced if the
record is not sealed;
(4)
The proposed sealing
is narrowly tailored; and
(5)
No less restrictive
means exist to achieve the overriding interest.
(Cal. Rules of Court, rule
2.550(d), emphasis added.) “These findings embody constitutional requirements for a request to seal court records,
protecting the First Amendment right of public access to civil trials. (Edmon
& Karnow, Cal. Prac. Guide: Civ. Proc. Before Trial (The Rutter Group 2021)
¶ 9:418, emphasis in original.)
DISCUSSION
Plaintiff asks the Court to seal portions
of two documents: (1) Defendant’s opposition to the second motion for class
certification; and (2) Plaintiff’s deposition transcript. Plaintiff contends the documents contain her
private health information. (See, e.g.,
Motion, p. 4 [claiming the information is protected under the Health Insurance
Portability and Accountability Act].)
The subject portions are:
* Defendant’s opposition brief – “the
sentences starting and ending on pages 13:7-8, 13:17-19, and
13:20-22[.]” (Motion, p. 3; see also
Carpenter Decl., ¶ 2 [same].)
* Declaration of Geoffrey Thorne,
Exhibit 1 – “pages/lines[] 98:24-99:4, 99:11-12, 99:15-23, 104:24-25,
105:24-106:2, 106:8-15, 106:21- 107:2, 108:4-5, 108:13-14, 108:20-109:8,
113:6-8, 113:11-16, 114:16-21, 115:12-15, 115:22-25, 116:19-21, 116:23-24,
118:1-3, 118:11-12, 118:20, 118:23-24, 119:1-2, 119:5-24, 120:1-2, 120:11- 25,
131:11-12, 149:2-5, 149:10-150:3, 150:6-9, 150:13-18, 151:4, 201:10-12, and
208:9-10[.]” (Motion, p. 3; Carpenter
Decl., ¶ 2 [same].)
The Court finds that the motion
should be granted because:
* It is unopposed.
* “‘[A] person’s medical history
. . . falls within the zone of informational privacy protected’ by the state
and federal Constitutions.” (Oiye v.
Fox (2012) 211 Cal.App.4th 1036, 1068; see also Grafilo v.
Wolfsohn (2019) 33 Cal.App.4th 1024, 1034 [stating that the
“right to privacy with respect to information contained in . . . medical
records” is “well-settled”]; Hill v. National Collegiate Athletic Assn.
(1994) 7 Cal.4th 1, 52 [stating that a plaintiff’s “interest in the
privacy of medial treatment and medical information is [] a protectable interest”];
Cross v. Superior Court (2017) 11 Cal.App.5th 305, 325
[stating that “patients have a state constitutional right to privacy that
protects information contained in their medical records”]; Medical Bd. of
California v. Chiarottino (2014) 225 Cal.App.4th 623, 631
[stating that “[i]t is established that patients do have a right to privacy in
their medical information under out state Constitution”]; People v. Martinez
(2001) 88 Cal.App.4th 465, 474-475 [stating that “[i]t is settled
that a person’s medical history . . . falls within the zone of informational
privacy protected under Section 1” of the California Constitution].)
* An overriding interest exists in protecting Plaintiff’s confidential and
private medical information from disclosure to the public.
* There is a substantial probability that the medical information will be
disclosed to the public and that Plaintiff will suffer prejudice if it is not
sealed.
* The proposed sealing is narrowly tailored and the least restrictive
means of protection since it only seals the medical information.