Judge: Joseph Lipner, Case: 24STCV20525, Date: 2025-03-06 Tentative Ruling

Case Number: 24STCV20525    Hearing Date: March 6, 2025    Dept: 72

 

SUPERIOR COURT OF CALIFORNIA

COUNTY OF LOS ANGELES

 

DEPARTMENT 72

 

TENTATIVE RULING

 

CHARLES WILLIS,

 

                                  Plaintiff,

 

         v.

 

 

COVENANT HOUSE CALIFORNIA,

 

                                  Defendant.

 

 Case No:  24STCV20525

 

 

 

 

 

 Hearing Date:  March 6, 2025

 Calendar Number:  5

 

 

 

Defendant Covenant House California (“Defendant”) moves for an order compelling Plaintiff Charles Willis (“Plaintiff”) to arbitrate his claims against Defendant and staying this action pending the completion of arbitration.

 

The Court GRANTS the motion to compel arbitration and STAYS this action pending the completion of arbitration.  The Court sets a status conference re arbitration for September 14, 2026 at 8:30 a.m.

 

Background

 

This is an employment case.

 

Plaintiff worked for Defendant as a Youth Safety Advocate. Plaintiff was hired on March 3, 2022. Plaintiff alleges that he was subjected to discrimination and retaliation during his employment. Plaintiff was terminated on December 16, 2022.

 

Plaintiff filed this action on August 14, 2024, raising claims for (1) disability/perceived disability discrimination; (2) FMLA/CFRA discrimination; (3) retaliation under Government Code, section 12940, subd. (h); (4) retaliation under Government Code, section 12945.2, subd. (k); (5) failure to prevent discrimination and retaliation; (6) retaliation under Labor Code, sections 98.6 and 1102.5; (7) failure to provide reasonable accommodation; (8) failure to engage in good faith interactive process; (9) unfair business practices; (10) wrongful constructive termination; and (11) wrongful termination.

 

On January 29, 2025, Defendant moved to compel arbitration. Plaintiff filed an opposition and Defendant filed a reply.

 

Legal Standard

 

Under both the Federal Arbitration Act (“FAA”) and California law, arbitration agreements are valid, irrevocable, and enforceable, except on such grounds that exist at law or equity for voiding a contract. (Winter v. Window Fashions Professions, Inc. (2008) 166 Cal.App.4th 943, 947.)

 

The party moving to compel arbitration must establish the existence of a written arbitration agreement between the parties. (Code of Civ. Proc., § 1281.2.) In ruling on a motion to compel arbitration, the court must first determine whether the parties actually agreed to arbitrate the dispute, and general principles of California contract law help guide the court in making this determination. (Mendez v. Mid-Wilshire Health Care Center (2013) 220 Cal.App.4th 534, 541.)

 

“A petition to compel arbitration or to stay proceedings pursuant to Code of Civil Procedure sections 1281.2 and 1281.4 must state, in addition to other required allegations, the provisions of the written agreement and the paragraph that provides for arbitration. The provisions must be stated verbatim or a copy must be physically or electronically attached to the petition and incorporated by reference” (Cal. Rules of Court, rule 3.1330.) “With respect to the moving party's burden to provide evidence of the existence of an agreement to arbitrate, it is generally sufficient for that party to present a copy of the contract to the court. Once such a document is presented to the court, the burden shifts to the party opposing the motion to compel, who may present any challenges to the enforcement of the agreement and evidence in support of those challenges.” (Baker v. Italian Maple Holdings, LLC (2017) 13 Cal.App.5th 1152, 1160 [internal citations omitted].)

 

Discussion

 

The Arbitration Agreement

 

Defendant retains the services of TriNet HR III, LLC for certain administrative services, including employee onboarding. (Thompson Decl. ¶¶ 3-4.) As part of the onboarding process that TriNet conducts for Defendant’s employee’s, Defendant’s employees accept TriNet’s Terms and Conditions Agreement (“TCA”), which includes a Dispute Resolution Protocol (“DRP”) that mandates arbitration pursuant to the JAMS rules of any dispute arising out of or relating to the employee’s employment with their employer – in this case, Defendant. (Thompson Decl. ¶ 10, Ex. A, § 8.)

 

TriNet’s system requires employees to make a unique, confidential username and password in order to access the system. (Thompson Decl. ¶¶ 7-8.)

 

On May 29, 2022, Plaintiff used his unique username and password to log into TriNet’s online system and acknowledge and accept the TCA. (Thompson Decl. ¶ 15.)

 

Plaintiff does not dispute that he accepted the TCA and, by extent, the DRP.

 

Unconscionability

 

Plaintiff argues that the arbitration agreement in the DRP is unenforceable because it is unconscionable.

 

“ ‘The prevailing view is that [procedural and substantive unconscionability] must¿both¿be present in order for a court to exercise its discretion to refuse to enforce a contract or clause under the doctrine of unconscionability.’ [Citation] But they need not be present in the same degree. “Essentially a sliding scale is invoked which disregards the regularity of the procedural process of the contract formation, that creates the terms, in proportion to the greater harshness or unreasonableness of the substantive terms themselves.” [Citation] In other words, the more substantively oppressive the contract term, the less evidence of procedural unconscionability is required to come to the conclusion that the term is unenforceable, and vice versa.” (Armendariz v. Foundation Health Psychcare Services, Inc.¿(2000) 24 Cal.4th 83, 114 (Armendariz).) 

 

Procedural Unconscionability

 

“ ‘Procedural unconscionability’ concerns the manner in which the contract was negotiated and the circumstances of the parties at that time. It focuses on factors of oppression and surprise. The oppression component arises from an inequality of bargaining power of the parties to the contract and an absence of real negotiation or a meaningful choice on the part of the weaker party. The component of surprise arises when the challenged terms are ‘hidden in a prolix printed form drafted by the party seeking to enforce them.’” (Nyulassy v. Lockheed Martin Corp. (2004) 120 Cal.App.4th 1267, 1281.) 

 

Where a contract of adhesion includes the unequal bargaining power of contracting parties, with the weaker party's inability to negotiate, this may indicate procedural unconscionability in the form of oppression. (See Thompson v. Toll Dublin, LLC (2008) 165 Cal.App.4th 1360, 1372.) “The term ‘adhesion contract’ refers to standardized contract forms offered to consumers of goods and services on essentially a ‘take it or leave it’ basis without affording the consumer a realistic opportunity to bargain and under such conditions that the consumer cannot obtain the desired product or services except by acquiescing in the form contract. [Citations.] The distinctive feature of a contract of adhesion is that the weaker party has no realistic choice as to its terms. [Citations.]” (Wheeler v. St. Joseph Hospital (1976) 63 Cal.App.3d 345, 356.)   

 

“[A] compulsory pre-dispute arbitration agreement is not rendered unenforceable just because it is required as a condition of employment or offered on a ‘take it or leave it’ basis.” (Lagatree v. Luce, Forward, Hamilton & Scripps (1999) 74 Cal. App. 4th 1105, 1127.) However, the fact that an arbitration agreement is mandatory for employment may be a factor in determining that it is procedurally unconscionable. (See, e.g., Trivedi v. Curexo Technology Corp. (2010) 189 Cal.App.4th 387, 393; Armendariz, supra, 24 Cal.4th at pp. 114-115.) Where a contract of adhesion includes the unequal bargaining power of contracting parties, with the weaker party's inability to negotiate, this may indicate procedural unconscionability in the form of oppression. (See Thompson v. Toll Dublin, LLC (2008) 165 Cal.App.4th 1360, 1372.) 

 

“Ordinarily when a person with capacity of reading and understanding an instrument signs it, he may not, in the absence of fraud, imposition or excusable neglect, avoid its terms on the ground he failed to read it before signing it.” (Ramirez v. Superior Court¿(1980) 103 Cal.App.3d 746, 754 [internal quotation marks omitted].) 

 

Defendant admits in its motion that it was mandatory that Plaintiff accept the TCA and DRP as part of Plaintiff’s hiring process. The DRP is thus a contract of adhesion.

 

Furthermore, Defendant failed to provide a copy of the JAMS rules or an internet link to the rules to Plaintiff.

 

Plaintiff has therefore shown a significant degree of procedural unconscionability.

 

Substantive Unconscionability

 

Substantive unconscionability focuses on the actual terms of the agreement and evaluates whether they create overly harsh or one-sided results as to shock the conscience. (Suh v. Superior Court (2010) 181 Cal.App.4th 1504, 1515.) The paramount consideration in assessing substantive unconscionability is mutuality. (Carmona, supra, 226 Cal.App.4th at p. 85.)  

 

In Armendariz, the California Supreme Court held that a mandatory pre-dispute arbitration agreement requiring arbitration of unwaivable statutory rights must provide for the following: (1) a neutral arbitrator; (2) adequate discovery; (3) availability of all types of relief that are otherwise available in court; (4) a written decision that will permit a limited form of judicial review; and (5) a provision that the employer must pay for the arbitrator’s fees and all costs unique to arbitration. (Armendariz, supra, 24 Cal.4th at p. 102.) 

 

Jury Trial Waiver

 

Plaintiff argues that the jury trial waiver is substantively unconscionable because it violates Code of Civil Procedure, section 631, which sets out the specific ways in which a party may waive trial by jury.

 

“Section 631, however, presupposes a pending action, and relates only to the manner in which a party to such action can waive his right to demand a jury trial instead of a court trial. It does not purport to prevent parties from avoiding jury trial by not submitting their controversy to a court of law in the first instance. Indeed it has always been understood without question that parties could eschew jury trial either by settling the underlying controversy, or by agreeing to a method of resolving that controversy, such as arbitration, which does not invoke a judicial forum. Consequently when the Legislature enacted the specific language of the California Arbitration Act (Code Civ.Proc., s 1280 et seq.) to govern the enforcement of arbitration agreements, it did not require that such agreements conform to section 631.” (Madden v. Kaiser Foundation Hospitals (1976) 17 Cal.3d 699, 713.)

 

Judicial Review

 

Plaintiff argues that the DRP does not provide for judicial review of the arbitration award.

 

The agreement at issue states in relevant part: “The arbitrator may award any

remedy warranted under applicable law and will provide a written opinion including reasoned explanations for the decision. The decision of the arbitrator is final and not subject to appeal, except that, to the extent allowed or required by applicable law, the award may be confirmed, corrected, modified, or vacated by a court of competent jurisdiction based on the limited grounds set forth in the FAA, and a court of competent jurisdiction will have the authority to enter judgment based on a final arbitration award.” (Thompson Decl., Ex. A, § 8(e).)

 

The Court in Armendariz was not faced with a petition to confirm an arbitration award, and therefore had no occasion to articulate precisely what standard of judicial review is necessary. (Armendariz, supra, 24 Cal.4th at p. 107.) The Court only stated that “in order for such judicial review to be successfully accomplished, an arbitrator in a FEHA case must issue a written arbitration decision that will reveal, however briefly, the essential findings and conclusions on which the award is based.” (Ibid.)

 

The DRP meets this standard because it requires a written opinion and permits judicial review.

 

The Court therefore finds that Plaintiff has not shown substantive unconscionability. Because Plaintiff has not shown substantive unconscionability, unconscionability is not a viable defense to enforcement here.

 

Third-Party Beneficiary Provision

 

Plaintiff argues that Defendant, which is not a signatory to the DRP, is not a valid third-party beneficiary of the DRP.

 

For a third party to be able to enforce a contract, three factors must be established: (1) the third party would in fact benefit from the contract; (2) a motivating purpose of the contracting parties was to provide a benefit to the third party; and (3) permitting the third party to bring its own breach of contract action against a contracting party is consistent with the objectives of the contract and reasonable expectations of the third parties. (Goonewardene v. ADP, LLC¿(2019) 6 Cal.5th 817, 830.)

 

Whether the third party is an intended beneficiary or merely an incidental beneficiary involves construction of the intention of the parties, gathered from reading the contract as a whole in light of the circumstances under which it was entered. (Cione v. Foresters Equity Services, Inc. (1997) 58 Cal.App.4th 625, 636.) It is not necessary that the beneficiary be named or identified as an individual. (Ronay Family Limited Partnership v. Tweed (2013) 216 Cal.App.4th 830, 838.)

 

Where the language of a contract is clear and explicit, and does not involve an absurdity, the plain meaning governs. (West Pueblo Partners, LLC v. Stone Brewing Co., LLC (2023) 90 Cal.App.5th 1179, 1185, citing Civ. Code, § 1638.)

 

Here, the plain meaning supports a finding that Defendant is a third-party beneficiary.  Indeed, the agreement states explicitly that plaintiff’s employer (“your company”) is a third party beneficiary. (Thompson Decl. ¶ 10, Ex. A § 8(a).)  The agreement further meets all the requirements for Defendant to be a third party beneficiary.  First, Defendant would benefit from the contract because it seeks to compel arbitration. Second, a motivating purpose of the contract was Defendant’s benefit, because TriNet presented the TCA and DRP to Plaintiff as part of TriNet’s administrative services to Defendant and because the DRP specifically states that its procedures will apply to disputes with the signatory’s employer – Defendant. Third, permitting Defendant to invoke the arbitration agreement is consistent with the TCA and DRP’s objectives because, again, the DRP states that it applies to disputes between the signatory and the signatory’s employer who retained TriNet.

 

The Court therefore finds that Defendant is a third-party beneficiary of the TCA and DRP and may invoke the arbitration clause.

 

The Court therefore grants the motion to compel arbitration.