Judge: Lee W. Tsao, Case: 22NWCV00691, Date: 2023-01-10 Tentative Ruling

Case Number: 22NWCV00691    Hearing Date: January 10, 2023    Dept: C

ALBA MELENDEZ-RODRIGUEZ v. CITISTAFF SOLUTIONS INC., et al.

CASE NO.:  22NWCV00691

HEARING:  01/10/23

 

#3

TENTATIVE ORDER


Defendants CitiStaff and CRK’s motion to compel Plaintiff to arbitrate her complaint against Defendants is GRANTED.

 

The Court STAYS the proceeding in this case pending the arbitrator’s final resolution.

 

Moving party(s) to give notice.

 

On August 10, 2022, Plaintiff Alba Melendez-Rodriguez (“Plaintiff”) filed a complaint against Defendants CitiStaff Solutions Inc., Camino Real Foods, Inc., and John Doe (collectively “Defendants”) for eighteen causes of action.  Plaintiff filed her complaint against her employer, Defendant CitiStaff Solutions Inc. (“CitiStaff”), and its customer, Camino Real Foods, Inc. d/b/a Camino Real Kitchen (“CRK”), for alleged acts of a CitiStaff employee outside the scope of his employment.

 

On September 14, 2022, Defendants CitiStaff and CRK filed a motion for an order compelling Plaintiff to submit all her causes of action to arbitration in accordance with the Arbitration Agreement she signed and entered with CitiStaff.  The motion is made pursuant to the California Arbitration Act, California Code of Civil Procedure Sections 1281.2, 1281.6, and 1290 (“CAA”), and the Federal Arbitration Act, 9 U.S.C. §§ 1, et seq, (“FAA”).

 

On December 27, 2022, Plaintiff filed her opposition.  On December 30, 2022, Defendants CitiStaff and CRK filed their reply.

 

“A written agreement to submit to arbitration an existing controversy or a controversy thereafter arising is valid, enforceable and irrevocable, save upon such grounds as exist for the revocation of any contract.”  (Code Civ. Proc., § 1281.)  “On petition of a party to an arbitration agreement alleging the existence of a written agreement to arbitrate a controversy and that a party thereto refuses to arbitrate such controversy, the court shall order the petitioner and the respondent to arbitrate the controversy if it determines that an agreement to arbitrate the controversy exists, unless it determines that: (a) The right to compel arbitration has been waived by the petitioner; or (b) Grounds exist for the revocation of the agreement.”¿ (Code Civ. Proc., § 1281.2.)¿ 

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In ruling on a motion to compel arbitration, “the trial court sits as a trier of fact, weighing all the affidavits, declarations, and other documentary evidence, as well as oral testimony received at the court's discretion, to reach a final determination.”¿ (Peng v. First Republic Bank (2013) 219 Cal.App.4th 1462, 1468.)¿ The court’s involvement is limited to “determining (1) whether a valid agreement to arbitrate exists and, if it does, (2) whether the agreement encompasses the dispute at issue.”¿ (See Omar v. Ralphs Grocery Co. (2004) 118 Cal.App.4th 955.)¿ “California has a strong public policy in favor of arbitration and any doubts regarding the arbitrability of a dispute are resolved in favor of arbitration.”¿ (Coast Plaza Doctors Hosp. v. Blue Cross of Cal. (2000) 83 Cal.App.4th 677, 686.)¿  

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“The party seeking arbitration bears the burden of proving the existence of an arbitration agreement by a preponderance of the evidence, and the party opposing arbitration bears the burden of proving by a preponderance of the evidence any defense, such as unconscionability.”¿ (Pinnacle Museum Tower Assn. v. Pinnacle Market Dev. (US), LLC (2012) 55 Cal.4th 223, 236.)¿¿¿ 

 

1.    A valid written agreement to arbitrate between the parties exists.

 

Defendants CitiStaff and CRK move to compel Plaintiff to arbitrate her claims, contending that Plaintiff entered into a valid and enforceable arbitration agreement.

 

The relevant language of the arbitration provision contained in the Arbitration Agreement states:

         

1.    Date and signatures: This Arbitration Agreement (“Agreement”) is entered into by and between the Employee and CitiStaff, their buyers, customers, employees, and agents (collectively referred to as the “Parties”) on the date signed below. Employee acknowledges that signing this Agreement is voluntary.

 

2.    Private Non-judicial Alternative Dispute Resolution (ADR): In consideration of each party's agreement to arbitrate employment-related disputes, they waive their right to judicial process and jury trial, and mutually agree that it is in the best interest of the employee, the employer and the parties involved avoid unnecessary, costly, time-consuming public litigation, and agree to submit to binding Arbitration all disputes arising out of or relating to the employment relationship between the Employee and the Employer.

 

3.    Final and binding Arbitration: The Employee and the Employer agree to exclusively submit to final and binding Arbitration any and all disputes, claims, or controversies (“Claims”) that they may have against each other, and against the Employer's clients, including its current and former agents, owners, officers, directors, or employees, arising out of the employment relationship between the Employee and the Employer or the termination of such relationship.

 

4.    Covered Claims: Claims covered by this Agreement include without limitation claims of discrimination and harassment in employment under Title VII of the Civil Rights Act, as amended; the California Fair Employment and Housing Act; the Equal Pay Act; the Wage Theft Protection Act; the Law Against Age Discrimination in Employment, and its amendments; the Americans with Disabilities Act; 42 U.S.C. § 1981; the Employee Retirement Income Security Act; California Labor Code, including any claim filed by the Employee related to compensation; meal and rest breaks; notifications for remuneration disclosure; labor notifications of any nature; breach of employment contract or implied agreement of good faith and fair dealing; unfair dismissal; or unlawful conduct (whether intentionally or negligently) including defamation, false statement, fraud, and the infliction of emotional stress. (Exhibits A and B, Arbitration Agreement, ¶¶1- 4.)

 

Defendant CitiStaff submitted a declaration by its HR Director who has personal knowledge of the Arbitration Agreement as business records.  (Declaration of Aurelio Cerdas ¶ 4.)  On April 28, 2021, Plaintiff signed the Arbitration Agreement with CitiStaff as part of on-boarding documents in her primary and preferred language, Spanish. (Cerdas Decl. ¶ 5.)

 

Based on the foregoing, a valid agreement to arbitrate exists.

 

2.    The agreement encompasses the disputes at issue.

 

Plaintiff filed this action against her employer, Defendant CitiStaff, and its customer, Defendant CRK, for alleged acts of a CitiStaff employee outside the scope of his employment.

 

Plaintiff’s complaint alleges eighteen causes of action: three against John Doe and fifteen against Defendants CitiStaff and CRK.  The causes of action against Defendants CitiStaff and CRK include sexual harassment in violation of FEHA, hostile work environment, wrongful constructive discharge of employment in violation of public policy, wrongful termination in violation of public policy, and other causes of action. These causes of action are within the disputes covered by the Arbitration Agreement.  (Exhibits A and B, Arbitration Agreement, ¶¶ 3- 4.) Accordingly, the burden shifts to Plaintiff to demonstrate any defense to enforcement.

 

3.    The agreement exhibits neither a high degree of procedural unconscionability, nor a high degree of substantive unconscionability.

 

Plaintiff asserts as a defense against arbitration that the Arbitration Agreement is unconscionable.

 

To avoid mandatory arbitration on a defense that a contract is unconscionable, the party arguing against the contract must show both evidence in the contract of both procedural unconscionability and substantive unconscionability.  (Crippen v. Central Valley RV Outlet. Inc. (2004) 124 Cal.App.4th 1159, 1165.)   

 

A party need not, however, present both types of unconscionability in the same degree, as the court evaluates substantive and procedural unconscionability “on a sliding scale.”  (Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24 Cal.4th 83, 114 (Armendariz).)  “[T]he more substantively oppressive the contract term, the less evidence of procedural unconscionability is required to come to the conclusion that the term is unenforceable, and vice versa.”  (Ibid.)

 

A.   Plaintiff shows only a modest degree of procedural unconscionability affecting the agreement.

 

Plaintiff contends that the Arbitration Agreement is procedurally unconscionable because it is an adhesion contract and it did not include the arbitration rules, which is enough to establish a small degree of procedural unconscionability.

 

The procedural element of an unconscionable contract generally takes the form of an adhesion contract “imposed and drafted by [a] party of superior bargaining strength, [and] relegates to [a] subscribing party only the opportunity to adhere to the contract or reject it.”  (Armendariz, supra, 24 Cal.4th at p. 113.)  In other words, a contract for employment is an adhesion contract if the employment is conditioned on the prospective employee’s signature being entered on the contract.  Generally, an adhesion contract remains enforceable unless the party seeking to avoid arbitration also presents other evidence in favor of procedural unconscionability.  (Lane v. Francis Capital Management LLC (2014) 224 Cal.App.4th 676, 689 (Lane).)

 

Here, Defendant CitiStaff told Plaintiff that she had to sign the paperwork if she wanted the job.  (Declaration of Alba Melendez-Rodriguez ¶ 4.)  The Arbitration Agreement is a classic adhesion contract.  (See Armendariz, supra, 24 Cal.4th at p. 113.)  On its own, the fact that the Arbitration Agreement is a contract of adhesion presents only a small degree of procedural unconscionability.  (See Lane, supra, 224 Cal.App.4th at p. 689.)

 

Plaintiff also contends that that Arbitration Agreement failed to include a copy of the arbitration rules.  However, Section 10 of the Arbitration Agreement provides:

         

          10. Arbitration rules: The parties agree to abide by the applicable rules of   the selected ADR provider, if applicable, or those agreed upon by stipulation or order of the Arbitrator. You can find the rules for initiating the   arbitration of a claim and the rules of procedure for ADR providers at:         IVAMS Arbitration and Mediation Services, 909- 466-1665,           www.ivams.com, Judicial Dispute Resolution (JDR), 800-404-4537,           www.jdr4adr.com.  (Exhibits A and B, Arbitration Agreement, ¶¶ 10.)

 

Notwithstanding the foregoing, Plaintiff’s attorney stated, “After thoroughly reviewing both websites, I was unable to find the rules for arbitration used by either service provider.”  (Declaration of Maria E. Garcia ¶ 2.)  Still, the Arbitration Agreement states that the rules can also be by stipulation or ordered by the arbitrator and phone numbers are also provided.  (Exhibits A and B, Arbitration Agreement, ¶¶ 10.)  Further, even if the Arbitration Agreement failed to include the arbitration rules, controlling authority indicates that said failure is evidence of only a small degree of procedural unconscionability.  (See Peng 219 Cal.App.4th at p. 1471.)  Therefore, to show that the Agreement is unenforceable due to unconscionability, Plaintiff will need to present strong evidence that the Agreement is substantively unconscionable, to compensate for the minimal showing as to procedural unconscionability.  (See Armendariz, supra, 24 Cal.4th at p. 113.) 

 

B.   Plaintiff shows a modest degree of substantive unconscionability in the agreement.

 

Plaintiff contends that the Arbitration Agreement is substantively unconscionable because it forces Plaintiff to use an arbitrator from either IVAMS or JDR, thereby creating the repeat player effect.  However, the Court disagrees because each ADR provider will provide a list of neutral arbitrators and the parties are then free to agree on an arbitrator.  To the extent that Defendants being repeat players is substantively unconscionable, this modest amount of substantive unconscionability, when weighed against the moderate amount of procedural unconscionability, is not sufficient to render the arbitration agreement unenforceable.  (See Mercuro v. Superior Court (2002) 96 Cal.App.4th 167, 178-179 [noting that the repeat player effect is of limited significance in an unconscionability determination].)  As Plaintiff has not shown unconscionability, there is no need to analyze severability.

 

Defendants CitiStaff and CRK’s motion to compel Plaintiff to arbitrate her complaint against Defendants is GRANTED.

 

The Court STAYS the proceeding in this case pending the arbitrator’s final resolution.

 

Defendants CitiStaff and CRK are ORDERED to give notice.