Judge: Mark E. Windham, Case: 22STLC07239, Date: 2023-03-29 Tentative Ruling

Case Number: 22STLC07239    Hearing Date: March 29, 2023    Dept: 26

Vastagh v. Convergent Outsourcing, Inc., et al.

MOTION TO COMPEL ARBITRATION AND STAY PROCEEDINGS

(CCP §§ 1281.2, et seq., 638)

TENTATIVE RULING:

 

Defendant T-Mobile USA, Inc.’s Motion to Compel Arbitration, joined by Defendant Convergent Outsourcing, Inc., is GRANTED.

 

THE ACTION IS STAYED PENDING ARBITRATION AND AN ORDER TO SHOW CAUSE RE STATUS OF ARBITRATION IS SET FOR SEPTEMBER 27, 2023 AT 9:30 AM IN DEPARTMENT 26 IN THE SPRING STREET COURTHOUSE.

 

 

ANALYSIS:

 

On November 1, 2022, Plaintiff Clara Vastagh (“Plaintiff”) filed this action for (1) violation of the Rosenthal Fair Debt Collection Practices Act, Cal. Civ. Code § 1788, et seq.; (2) violation of the Unfair Competition Law, Cal. Bus. & Prof. Code § 17200, et seq.; and (3) violation of Cal. Civ. Code § 1747.50, et seq. against Defendants T-Mobile, USA Inc. (“Defendant T-Mobile”) and Convergent Outcomes, Inc. (“Defendant COI”). Plaintiff filed a First Amended Complaint on November 23, 2022 alleging the same causes of action.

 

Defendant T-Mobile filed the instant Motion to Compel Arbitration on January 4, 2023. Defendant COI filed a joinder in the Motion on January 19, 2023. Plaintiff filed an opposition to Defendant COI’s joinder on March 14, 2023. Defendant COI replied on March 21, 2023 and Defendant T-Mobile replied on March 22, 2023.

 

Discussion

 

Existence of an Arbitration Agreement

 

It is undisputed that the parties’ agreement includes the following arbitration provision:

 

Dispute Resolution and Arbitration. YOU AND WE EACH AGREE THAT,

EXCEPT AS PROVIDED BELOW, ANY AND ALL CLAIMS OR DISPUTES IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT, OUR

PRIVACY POLICY, OUR SERVICES, DEVICES OR PRODUCTS, INCLUDING ANY BILLED DISPUTES, WILL BE RESOLVED BY BINDING ARBITRATION OR IN SMALL CLAIMS COURT. This includes any claims against other parties relating to Services or Devices provided or billed to you (such as our supplies, dealers, authorized retailers, or third party vendors) whenever you also assert claims against us in the same proceeding. You and we each also agree that the Agreement affects interstate commerce so that the Federal Arbitration Act and federal arbitration law, not state law, apply and govern the enforceability of this dispute resolution provision (despite the general choice of law provision set forth below).

 

(Motion, Van Decl., Exh. C, p. 6.) Indeed, Plaintiff now contends that they do not oppose Defendant T-Mobile’s Motion. (Opp., p. 1:13-14.) Plaintiff only opposes Defendant COI’s joinder in the request to compel arbitration. (Ibid.)

Regarding Defendant COI’s request to compel arbitration, the Court notes that the arbitration provision expressly provides for application of federal arbitration law. Plaintiff’s reliance on Estrada v. The Moore Law Group, APC (C.D. Cal., 2022) No. 222CV01594ODWAFMX, is instructive as to broader principals of federal arbitration law where a nonsignatory seeks to compel arbitration against a signatory. Specifically, it reiterates the rule that “ ‘a litigant who is not a party to an arbitration agreement may invoke arbitration under the FAA if the relevant state contract law allows the litigant to enforce the agreement.’ ” (Estrada v. The Moore Law Group, APC (C.D. Cal., July 11, 2022, No. 222CV01594ODWAFMX) 2022 WL 2666924, at *2 [citing Kramer v. Toyota Motor Corp. (9th Cir. 2013) 705 F.3d 1122, 1128].) Therefore, California law controls whether Defendant COI may compel arbitration. The remainder of Estrada—applying state law to whether the nonsignatory party could compel arbitration—is unavailing because that case was determined under South Dakota law regarding equitable estoppel. (Id. at *3.)

 

First, the Joinder relies on the points and authorities from Defendant T-Mobile’s motion, which do not concern nonsignatories. It is not until the reply that Defendant COI cites relevant California contract law to show that it can enforce the agreement as a nonsignatory against a signatory. Specifically, California law holds that “plaintiff's allegations of an agency relationship among defendants is sufficient to allow the alleged agents to invoke the benefit of an arbitration agreement executed by their principal even though the agents are not parties to the agreement.” (Thomas v. Westlake (2012) 204 Cal.App.4th 605, 614-615.) Here, Plaintiff alleges that Defendants are each agents of one another and legally responsible for each other’s acts. (FAC, ¶¶7-8.) Additionally, although Defendant COI is described separately from Defendant T-Mobile in the First Amended Complaint, the later allegations of wrongdoing refer predominately to “Defendant” without distinguishing whether Defendant T-Mobile, Defendant COI, or both, committed the acts that allegedly violate the debt collection statutes. (See id. at ¶¶23-39.) Although Plaintiff’s opposition argues that the causes of action are separately alleged—that the first cause of action is only against Defendant COI and the second and third causes of action are only against Defendant T-Mobile—this cannot be discerned from the allegations in the First Amended Complaint. (See FAC, ¶¶40-55.) Plaintiff is bound by their judicial admissions regarding agency between Defendant COI and T-Mobile. (See Westra v. Marcus & Millichap Real Estate Investment Brokerage Co., Inc. (2005) 129 Cal.App.4th 759, 766.)

 

This conclusion is further supported by the terms of the arbitration provision itself. The First Amended Complaint specifically alleges that Defendant COI is a “ ‘debt collector’ as the term is defined under Section 1788.2(c) of the RFDCPA,” meaning it is a company engaged in the business of collecting debt. (FAC, ¶6.) As a “debt collector,” pursuant to the First Amended Complaint, Defendant COI arguably falls within the scope of the arbitration provision as a third-party vendor. The provision broadly allows for arbitration of claims “relating to Services or Devices provided or billed” to Plaintiff. “Relating to” is so broad in meaning that claims that Defendant COI violated debt collection and fair business practice statutes in collecting the debt do relate to services or devices provided and/or billed by Defendant T-Mobile. (See Bay Cities Paving & Grading, Inc. v. Lawyers’ Mutual Ins. Co. (1993) 5 Cal.4th 854, 868 [“ ‘Related’ is a commonly used word with a broad meaning that encompasses a myriad of relationships.”].)

 

Therefore, Defendant COI may invoke the benefit of the arbitration agreement despite being a nonsignatory.

 

Defenses to Enforcement of Arbitration Agreement

 

Finally, Plaintiff argues that the enforcing the arbitration provision on behalf of Defendant COI would render the provision unconscionable. In California, state law controls regarding unconscionability. (See Carlson v. Home Team Pest Defense, Inc. (2015) 239 Cal.App.4th 619, 638.) Unconscionability has procedural and substantive factors, which are evaluated on a sliding scale. (Id. at 630.) Procedural unconscionability arises from oppression and surprise; substantive unconscionability arises from terms that create overly harsh or one-sided results. (Id. at 631, 634.)

 

Plaintiff has not demonstrated that the arbitration agreement is procedurally unconscionable by the single fact that it was presented in a contract or adhesion, i.e., a contract presented by a stronger party to a weaker party on a take-it-or-leave-it basis. (See id. at 631.)  “[T]he fact that the arbitration agreement is an adhesion contract does not render it automatically unenforceable” because Plaintiff makes no showing of surprise. Plaintiff’s argument that Defendant COI is not specifically mentioned does not rise to the level of surprise where the arbitration provision mentions claims against third-party vendors and Plaintiff themselves alleged an agency relationship between Defendants. Nor has Plaintiff shown that the arbitration provision is substantively unconscionable because it is lopsided. Plaintiff argues that the provision allows Defendant COI to pick and choose whether to arbitrate the claim or bring an action in small claims court, yet this option is also available to Plaintiff. The arbitration provision does not limit access to small claims court to Defendants. (See Motion, Van Decl., Exh. C, p. 6.) Furthermore, Plaintiff was given the opportunity to opt out of the arbitration provision within 30 days. (Ibid.)

 

The arbitration provision has not been shown to be either procedurally or substantively unconscionable.

 

Conclusion

 

Therefore, Defendant T-Mobile USA, Inc.’s Motion to Compel Arbitration, joined by Defendant Convergent Outsourcing, Inc., is GRANTED.

 

THE ACTION IS STAYED PENDING ARBITRATION AND AN ORDER TO SHOW CAUSE RE STATUS OF ARBITRATION IS SET FOR SEPTEMBER 27, 2023 AT 9:30 AM IN DEPARTMENT 26 IN THE SPRING STREET COURTHOUSE.

 

 

Moving party to give notice.