Judge: Mel Red Recana, Case: 23STCV16394, Date: 2024-08-05 Tentative Ruling
Case Number: 23STCV16394 Hearing Date: August 5, 2024 Dept: 45
| 
  
   ANA
  GLORIA INTERIANO,                              Plaintiff,                               vs. HYUNDAI
  MOTOR AMERICA.,                               Defendants.  | 
  
  Case No.:  23STCV16394
  DEPARTMENT
  45 [TENTATIVE] ORDER Complaint
  Filed:  7/13/23 Trial
  Date:  9/15/25  | 
 
Hearing
date:  August 5, 2024
Moving
Party:  Plaintiff Ana Gloria Interiano
Responding
Party:  Defendant Hyundai Motor America
(Missing Opposition)
Motion to Compel Further Responses to Plaintiff’s
Request for Production of Documents, Set One
Background
The Court
considered the moving papers, (missing opposition), and reply.
The motion is
ruled upon as stated below.
This is a lemon
law action in which Plaintiff Ana Gloria Interiano (“Interiano”) sued Defendant
Hyundai Motor America (“Hyundai”) for violations of statutory obligations
pursuant to the Song-Beverly Consumer Warranty Act, California Civil Code §§
1790-1794.8. Plaintiff Interiano filed the instant action on July 13, 2023,
which arises from her purchase of a 2023 Hyundai Elantra (“Vehicle”) from
Defendant on November 9, 2022. Plaintiff alleges the Vehicle was electrically
defective and consequently breached the express terms of warranty thereafter.
On September 13,
2023, Plaintiff propounded the relevant Requests for Production, Set One
(“RFPs”) on Defendant, seeking documents relating to Hyundai’s internal
investigations and analysis of the alleged defects plaguing Plaintiff’s vehicle
to establish Hyundai previously knew of such defects, yet refused to repurchase
the vehicle. 
On October 20,
2024, Defendant electronically served its unverified responses to the RFPs. 
On January 8,
2024, Plaintiff filed the instant motion, along with a Separate Statement, and
the Declaration of Plaintiff’s attorney, Melanie Maxfield from Downtown LA Law
Group.
At an unknown
date, Defendant served its Opposition which has yet to be filed. 
On July 29,
2024, Plaintiff filed her Reply.    
Legal
Standard
“A party may demand that any other party
produce . . . a document that is in the possession, custody, or control of the
party on whom the demand is made.” (Code Civ. Proc., § 2031.010(b).) The
demanding party may move for an order compelling further response to the demand
if the demanding party deems that (1) a statement of compliance with the demand
is incomplete, (2) a representation of inability to comply is inadequate,
incomplete, or evasive, or (3) an objection in the response is without merit or
too general. (Code Civ. Proc., § 2031.310(a).) “The motion shall set forth
specific facts showing good cause justifying the discovery sought by the
demand,” and “[t]he motion shall be accompanied by a meet and confer
declaration under Section 2016.040.” (Code Civ. Proc., § 2031.310(b).)
Discussion
            Meet and Confer 
The Court finds
that after numerous meet and confer letters back and forth, Defendant sent
Plaintiff a letter on December 26, 2023, stating the following:
“I write in response to
your correspondence dated December 4, 2023. Hyundai Motor America (“HMA”) will
be filing a motion to compel binding arbitration, including a request for a
stay of the instant lawsuit. Defendant HMA maintains its objections and its
position that discovery is inappropriate in this matter before its motion to
compel arbitration has been ruled upon.” (Maxfield Decl.,, Ex. 7.)
The Court notes
that Defendant Hyundai has yet to file a motion to compel arbitration, despite
stating its intent to do so over six months ago as means of justification for
maintaining its objections to Plaintiff’s outstanding RFPs. As such, the Court
finds Defendant has obstructed Plaintiff’s meet and confer efforts and failed
to cooperate. Plaintiff has satisfied her meet and confer requirement and the
Court take notes of Defendant’s inaction. 
Requests
for Production
Plaintiff moves the Court to Compel
further responses to FPs 5-7, 11, and 16-21 as follows:
REQUEST FOR PRODUCTION
NO. 5: 
All repair orders
pertaining to the SUBJECT VEHICLE in YOUR possession. [This request will be
interpreted to include any and all documents associated with a particular
repair order, as maintained by YOUR authorized repair facility(s) in the
regular course of business.] 
REQUEST FOR PRODUCTION
NO. 6: 
The warranty repair
history relating to the SUBJECT VEHICLE as kept in its ordinary course of
business by YOU. [This request will be interpreted to include all computer
records evidencing monetary amounts reimbursed to YOUR authorized repair
facility(s).] 
REQUEST FOR PRODUCTION
NO. 7: 
The Warranty Policy and
Procedure Manual published by YOU and provided to YOUR authorized repair
facility(s), within the state of California, from 2023 to the present. [This
request will be understood to include production of any and all versions of
such manual as distributed to YOUR dealerships during the relevant time frame].
REQUEST FOR PRODUCTION
NO. 11: 
All DOCUMENTS that refer
to, relate to, and/or concern any communications between YOU and YOUR
authorized repair facilities concerning the SUBJECT VEHICLE. 
REQUEST FOR PRODUCTION
NO. 16: 
All DOCUMENTS, including
but not limited to electronically stored information and electronic mails,
concerning or relating to any internal analysis or investigation by YOU or on
YOUR behalf regarding the ELECTRICAL DEFECT in vehicles of the same year, make,
and model as the SUBJECT VEHICLE. [This request shall be interpreted to
include, but not be limited to, any such investigation to determine the root
cause of such ELECTRICAL DEFECT, any such investigation to design a permanent
repair procedure for such ELECTRICAL DEFECT, any such investigation into the
failure rates of parts associated with such ELECTRICAL DEFECT, any cost
analysis for implementing a proposed repair procedures, any savings analysis
not implementing a proposed repair procedures, etc.]
REQUEST FOR PRODUCTION
NO. 17: 
All DOCUMENTS, including
but not limited to electronically stored information and electronic mails,
concerning or relating to any communications YOU have had regarding ELECTRICAL
DEFECT in vehicles of the same year, make, and model as the SUBJECT VEHICLE. 
REQUEST FOR PRODUCTION
NO. 18: 
All DOCUMENTS, including
but not limited to electronically stored information and electronic mails,
concerning or relating to any decision to issue any notices, letters,
campaigns, warranty extensions, technical service bulletins and recalls
concerning the ELECTRICAL DEFECT in vehicles of the same year, make, and model
as the SUBJECT VEHICLE. 
REQUEST FOR PRODUCTION
NO. 19: 
All DOCUMENTS, including
but not limited to electronically stored information and electronic mails,
concerning customer complaints, claims, reported failures, and warranty claims
related to ELECTRICAL DEFECT, including but not limited to any databases in
YOUR possession with information from dealers, service departments, parts
departments, or warranty departments, and all documents concerning YOUR
response to each complaint, claim or reported failure.
REQUEST FOR PRODUCTION
NO. 20: 
All DOCUMENTS, including
but not limited to electronically stored information and electronic mails,
concerning failure rates of vehicles of the same year, make, and model as the
SUBJECT VEHICLE as a result of ELECTRICAL DEFECT.
REQUEST FOR PRODUCTION
NO. 21: 
All DOCUMENTS, including
but not limited to electronically stored information and electronic mails,
concerning or relating to any fixes for ELECTRICAL DEFECT in vehicles of the
same year, make, and model as the SUBJECT VEHICLE.
Defendant
objects to the foregoing requests on the grounds that they are vague,
ambiguous, and unintelligible. Defendant also contends that they are
overinclusive, overly broad, unduly burdensome, and oppressive. Defendant states
that the term “ELECTRICAL DEFECT” is not sufficiently defined by Plaintiff and
Plaintiff does not identify what constitutes a “concern identified in the
repair history.” Moreover, the definition effectively creates multiple subparts
for the requests, making it further objectionable and impermissibly compound.
Additionally, Defendant objects on the grounds that the 2023 Hyundai Elantra
comes in different engine/transmission/trim combinations, but Plaintiff’s
definition (and therefore, corresponding requests), is not narrowly tailored to
the actual vehicle in question making any requests employing the language
overbroad, vague, ambiguous, and overly burdensome. 
Defendant provides
that the foregoing RFPs lack relevance because they are not relevant to the
subject matter nor reasonably calculated to lead to the discovery of admissible
evidence. The vagueness of the wording evidences an intent to harass. Lastly,
Defendant objects on grounds of privacy rights of third persons and/or seeks
documents that are protected as confidential, proprietary, trade secrets,
and/or commercially sensitive and/or documents protected by attorney-client
privilege and the attorney work-product doctrine. Similarly, Defendant contends
that whether Plaintiff is entitled to relief under the Song-Beverly Consumer
Warranty Act or any other applicable law is entirely unrelated to other Hyundai
vehicles.  
            The
Court finds Plaintiff’s Requests relevant to the instant action and that
Plaintiff has sufficiently defined ELECTRICAL DEFECT. Plaintiff has also
sufficiently defined VEHICLE and Defendant is now instructed respond and engage
in the discovery process in a meaningful way. Defendant’s objection to
Plaintiff’s use of the term VEHICLE and claim that such definition fails to
specify Plaintiff’s specific version and model is unsubstantiated because
Plaintiff has provided the VIN Number. Similarly, Defendant’s objections based
on privacy, trade secrets, or attorney-client privilege are without
justification because Defendant does not specify how any of the requests
violate the foregoing and does not provide a privilege log pursuant to the
code. Given the instant action is a lemon law suit, Defendant is mistaken that Plaintiff’s
is not entitled to discovery concerning to other Hyundai vehicles because
records of other vehicles can lead to the discovery of admissible evidence in
this case. It is well understood that Defendant’s knowledge or awareness of
defect can be evidenced by records of other vehicles alike. Moreover, the
standard of relevance is broad. The requests are not unintelligible, nor
intended to harass. 
            The
Court does find a number of requests could be further tailored to a specific
and relevant time period, as some of the requests are presently open-ended in
terms of timeframe. Thus, the Court instructs Plaintiff to amend the language
to narrow the timeframe when possible, in order to make the requests less
burdensome and overinclusive. Additionally, the Court instructs Plaintiff to
further or more specifically define the language “a concern identified in the
repair history.” In particular, Plaintiff should define the meaning of
“concern” in the current context. 
            Thus,
Plaintiff is instructed to make the foregoing amendments and Defendant is
ordered to serve supplemental responses within ten (10) days.
            Plaintiff
does not request sanctions so the Court will not award sanctions at this time.
However, if Defendant continues to justify its noncompliance by declaring its
intent to file a motion to compel arbitration and then not filing a motion to
compel arbitration—the Court will deem the relevant motions to compel the
result of Defendant’s obstruction and elect to award sanctions on its own
motion. 
            Lastly,
the service of the verifications is only unnecessary when the responses are
objection-only.  Pursuant to CCP sections
2030.250(a), 2031.250(a), and 2033.240(a), the party to whom discovery is
“directed shall sign the response under oath, unless the responses contain only
objections.” Thus, Defendant is ordered to verify its supplemental responses.   
It is so ordered.
Dated:  August 5, 2024
_______________________
MEL RED RECANA
Judge of the
Superior Court