Judge: Michael Small, Case: 23STCV04125, Date: 2023-09-26 Tentative Ruling
Inform the clerk if you submit on the tentative ruling. If moving and opposing parties submit, no appearance is necessary.
Case Number: 23STCV04125 Hearing Date: September 26, 2023 Dept: 57
Plaintiffs
Austin Smith and Christopher Alery (“Plaintiffs”) sued Defendant Ford Motor
Company (“Ford”) under the Song-Beverly Consumer Warranty Act (“Song Beverly
Act”) asserting that the certified pre-owned 2021 Ford Fusion (“the Subject Vehicle”)
they purchased did not conform to applicable warranties and that Ford’s
authorized repair facilities failed to repair the Subject Vehicle after a
reasonable number of opportunities.
Pending before the Court is the Plaintiffs’ motion for an order compelling Ford to provide further responses to Request Numbers 25 and 40-45 in Plaintiffs’ Special Interrogatories, Set One (“the Motion”). Ford’s responses to these Interrogatory Requests consisted of objections. Plaintiffs contend that the objections are not justified. The Court agrees and is granting the Motion.
The Special
Interrogatory Requests at issue in the Motion are as follows:
25. IDENTIFY all PERSONS responsible for the customer relations department in the district or region having jurisdiction over Plaintiffs’ complaints during the RELEVANT PERIOD.
40. Identify the individual(s) whose responsibility it is to supervise
to ensure that YOU are properly determining whether a vehicle should be
repurchased or replaced pursuant to The Song-Beverly Warranty Act.
41. Please describe with particularity how the individual(s) identified
in YOUR response to the Special Interrogatory above perform their duties.
42. Explain with particularity all aspects of YOUR investigation into
whether the SUBJECT VEHICLE qualified or was eligible for repurchase or
replacement pursuant to the Song-Beverly Warranty Act.
43. Identify all person(s) involved in YOUR investigation, including any
individuals with whom YOU communicated regarding the SUBJECT VEHICLE.
44. Identify all DOCUMENTS consulted, reviewed and/or obtained in YOUR
investigation.
45. State the name, address, and telephone number of all PERSON(S)
responsible for YOUR decision to not repurchase or replace the SUBJECT VEHICLE
by full name, address, and telephone number.
In essence, Special Interrogatory No. 25 seeks personnel information at Ford’s Customer Relations Center (“CRC”). Special Interrogatory Nos. 40 and 41 seek the identities of supervisors who ensure that Ford is properly determining whether a vehicle should be repurchased or replaced under the Song-Beverly Act and how they perform their duties. And Special Interrogatory Nos. 42-45 seek information regarding an investigation into whether the Vehicle qualified or was eligible for repurchase or replacement pursuant to the Song-Beverly Act.
Ford’s objections to each of these Interrogatory Requests rests primarily on the premise that, because the Plaintiffs did not request that Ford repurchase the Subject Vehicle, the Requests are irrelevant. Ford is mistaken. The Song-Beverly Act does not require a consumer to request a repurchase of a vehicle that is alleged to fail to conform to applicable warranties in order for the consumer to recover under the Act. Rather, the Act requires the vehicle manufacturer to monitor efforts to repair a vehicle and to offer consumers the Act’s remedies, including repurchase. (Krotin v. Porsche Cars North America, Inc. (1995) 38 Cal.App.4th 294, 302-303.) Thus, Ford’s objection that the Plaintiffs failed to request a repurchase of the Subject Vehicle lacks justification.
Ford also objected to Interrogatory Request Nos. 40-45 on the ground that the Requests seek information protected by the attorney-client privilege. The Court does not see that widespread problem with these Requests. Of course, Ford need not disclose privileged information. But the attorney-client privilege does not absolve Ford of the duty to provide substantive, not privileged responses to Request Nos. 40-45.
Ford is on firmer
footing to the extent that it objects to the temporal scope of Request Nos. 40-41
as overly board in that those two Requests seek information that is not appropriately tethered to the
Subject Vehicle. This is a justifiable
concern. To address it, the
Court narrows the time frame of the two Requests to cover the period between
the date the Plaintiffs purchased the Subject Vehicle (May 11, 2022) to the
present.
In light of
the Court’s ruling on Ford’s objections, Ford is directed to provide responses
to Interrogatory Nos. 25 and 40-45 within 21 days from the hearing on the
Motion.