Judge: Michelle Williams Court, Case: 22STCV19395, Date: 2022-09-29 Tentative Ruling

Case Number: 22STCV19395    Hearing Date: September 29, 2022    Dept: 74

22STCV19395           HILARY POLAK vs BARRETT BUSINESS SERVICES, INC.

Defendants’ Motion to Compel Arbitration and Stay Proceeding

TENTATIVE RULING:   Defendants’ Motion to Compel Arbitration and Stay Proceeding is GRANTED. All Plaintiff’s claims in this action against all Defendants are ordered to arbitration.  This action is STAYED pending the outcome of arbitration.  A Status Conference re Initiation of Arbitration is scheduled for October 26, 2022, at 8:30 a.m.

Background

 

On June 14, 2022, Plaintiff Hilary Polak filed this action against Defendants Barrett Business Services, Inc., Dan Ventura, and Danielle Benoit arising out of Plaintiff’s employment with Defendants and subsequent termination. The complaint asserts FEHA causes of action for disability harassment, discrimination, and retaliation, failure to engage in an interactive process, failure to accommodate, violations of CFRA, intentional infliction of emotional distress, and wrongful termination in violation of public policy.

 

Motion

 

On July 29, 2022, Defendants Barrett Business Services, Inc., Dan Ventura, and Danielle Benoit filed the instant motion to compel Plaintiff to submit her claims to arbitration.

 

Opposition

 

In opposition, Plaintiff contends the arbitration agreement violates Armendariz, is unenforceable as unconscionable, contains an unenforceable class action waiver, and the non-signatory Defendants cannot enforce its terms.

 

Reply

 

In reply, Defendants contend the agreement is enforceable by all parties, satisfies all Armendariz requirements, and is not unconscionable.

 

Plaintiff’s Evidentiary Objections

 

Each of Plaintiff’s objections are OVERRULED.

 

Motion to Compel Arbitration

 

Standard

 

“California law reflects a strong public policy in favor of arbitration as a relatively quick and inexpensive method for resolving disputes. To further that policy, section 1281.2 requires a trial court to enforce a written arbitration agreement unless one of three limited exceptions applies. Those statutory exceptions arise  where (1) a party waives the right to arbitration; (2) grounds exist for revoking the arbitration agreement; and (3) pending litigation with a third party creates the possibility of conflicting rulings on common factual or legal issues.” (Acquire II, Ltd. v. Colton Real Estate Group (2013) 213 Cal.App.4th 959, 967; Code Civ. Proc. § 1281.2.) Similarly, “under the FAA, the strong federal policy favoring arbitration agreements requires courts to resolve any doubts concerning arbitrability in favor of arbitration.” (Valencia v. Smyth (2010) 185 Cal.App.4th 153, 176 (internal quotations omitted).) 

 

In deciding a petition to compel arbitration, trial courts must decide first whether an enforceable arbitration agreement exists between the parties, and then determine the second gateway issue whether the claims are covered within the scope of the agreement.  (Omar v. Ralphs Grocery Co. (2004) 118 Cal.App.4th 955, 961.) The opposing party has the burden to establish any defense to enforcement. (Gatton v. T-Mobile USA, Inc. (2007) 152 Cal.App.4th 571, 579 (“The petitioner, T–Mobile here, bears the burden of proving the existence of a valid arbitration agreement and the opposing party, plaintiffs here, bears the burden of proving any fact necessary to its defense.”).) 

 

If a party asserts the applicability of the Federal Arbitration Act (“FAA”), that party “bears the burden to show it applies by presenting evidence establishing [that] the contract with the arbitration provision has a substantial relationship to interstate commerce . . . .” (Carbajal v. CWPSC, Inc. (2016) 245 Cal.App.4th 227, 238.) Alternatively, the parties may agree to the application of the FAA. (See Victrola 89, LLC v. Jaman Properties 8 LLC (2020) 46 Cal.App.5th 337, 355 (“But the presence of interstate commerce is not the only manner under which the FAA may apply. As discussed above, the parties may also voluntarily elect to have the FAA govern enforcement of the Agreement, as they did here.”).)

 

Procedurally, a petition to compel arbitration or stay proceedings must state verbatim the provisions providing for arbitration, or must have a copy of them attached.  (Cal. R. Ct., rule 3.1330.) 

 

Arbitration Agreement at Issue

 

“With respect to the moving party’s burden to provide evidence of the existence of an agreement to arbitrate, it is generally sufficient for that party to present a copy of the contract to the court.” (Baker v. Italian Maple Holdings, LLC (2017) 13 Cal.App.5th 1152, 1160.)

 

Defendants provide a copy of a separate Arbitration Agreement with Barrett Business Services, Inc. signed by Plaintiff Hilary Polak on March 25, 2019. (Ventura Decl. ¶ 5, Ex. 1; Polak Decl. ¶ 3 (“When I was first hired, I was required to attend an employment orientation, during which I signed all the new employment documents, which included [the] purported arbitration agreement.”).) Pursuant to the Arbitration Agreement “the Company and Employee (hereinafter ‘the parties’) hereby agree to submit to mandatory binding arbitration any dispute, claim or controversy arising out of or relating to Employee's employment with the Company.” (Ventura Decl. Ex. 1.) The Arbitration Agreement provides:

 

The parties understand and agree that this Agreement applies to all claims (the ‘Arbitrable Claims’) arising out of, related to or connected with the Employee’s employment with the Company, Including, but by no means limited to, claims of discrimination, harassment, unpaid wages, breach of contract (express or implied), wrongful termination, torts, claims for stock or stock options, as well as claims based upon any federal, state or local ordinance, statute, regulation or constitutional provision, including, but not limited to, . . . any and all state or local laws prohibiting discrimination or regulating any terms or conditions of employment. . . . The parties agree that arbitration shall be the exclusive method by which to resolve any Arbitrable Claims, and specifically agree that they win not file a court lawsuit to pursue any Arbitrable Claims. Arbitration shall be final and binding upon the parties.

 

(Ventura Decl. Ex. 1 § 1.) The Arbitration Agreement therefore encompasses all the substantive claims alleged in Plaintiff’s complaint.

 

Ventura and Benoit Can Enforce the Arbitration Agreement

 

In opposition, Plaintiff contends Ventura and Benoit are not parties to the Arbitration Agreement and therefore cannot compel Plaintiff to arbitration her claims against them. (Opp. at 12:23-13:16.) Plaintiff further argues because they are non-parties, the Court should deny arbitration all together pursuant to Code of Civil Procedure section 1281.2(c). (Ibid.) Plaintiff cites Matthau v. Superior Court (2007) 151 Cal.App.4th 593 in which the court found there was no basis to compel an actor’s son, and the “loan out” company through which the actor provided his services, to arbitrate pursuant to agreements only the actor signed. The court in Matthau noted there are several grounds upon which a nonsignatory may be compelled to arbitrate, but none applied in that case. (Id. at 599 (“Indeed, one court, reviewing the cases, observed that, “in varying circumstances, California courts have repeatedly enforced arbitration agreements against and in favor of persons who never agreed to arbitrate the dispute.”).)

 

“[W]hether a contract may be enforced by or against a nonsignatory to the contract is determined by principles of state law. [Citations] To that, there are six theories by which a nonsignatory may be bound to arbitrate: ‘(a) incorporation by reference; (b) assumption; (c) agency; (d) veil-piercing or alter ego; (e) estoppel; and (f) third-party beneficiary.” Philadelphia Indemnity Ins. Co. v. SMG Holdings, Inc. (2019) 44 Cal.App.5th 834, 840-841.)

 

Defendants note Ventura and Benoit have been sued in their capacity as “a Manager, Officer, Shareholder, Director, Supervisor, Manager, Managing Agent, Owner, Principal, and/or Employee” of Defendant BBSI. (Compl. ¶¶ 3-4.) Defendants also note all Ventura and Benoit’s alleged conduct “aris[es] out of, relat[es] or [is] connected with the Employee’s employment with the Company.” (Ventura Decl. Ex. A.) Defendants contend Ventura and Benoit are third-party beneficiaries capable of enforcing the agreement. (Mot. at 6:11-27; Reply at 9:19-10:13 citing Murphy v. DirecTV, Inc. (9th Cir. 2013) 724 F.3d 1218, 1229-31 and Metalclad Corp. v. Ventana Environmental Organizational Partnership (2003) 109 Cal.App.4th 1705, 1713.)

 

The portion of Murphy cited, pages 1229 through 1231, discussed equitable estoppel, not enforcement by third-party beneficiaries. (Murphy, supra, 724 F.3d at 1229. (“We therefore examine the contract law of California to determine whether Best Buy, as a nonsignatory, may seek arbitration under the theory of equitable estoppel.”).) The court in Murphy discussed third-party beneficiary status beginning on page 1233 of the opinion, and concluded it did not apply in that case. (Id. at 1233 (“Finally, Best Buy argues that it is a third-party beneficiary of the Customer Agreements, and is therefore entitled to arbitration. . . . Best Buy's argument that it meets this exception is unpersuasive.”).)

 

Similarly, the court in Metalclad, addressed equitable estoppel and made no reference to enforcement by a third-party beneficiary. (Metalclad, supra, 109 Cal.App.4th at 1715 (“Before turning to equitable estoppel's application here, we first address the standard of review.”).) However, Defendants quote language from Murphy and Metalclad that nonsignatories may arbitrate “claims that are based on the same facts and are inherently inseparable from arbitrable claims against signatory defendants.” (Mot. at 6:23-26.) This is an equitable estoppel standard. The court in Metalclad noted “[t]he doctrine thus prevents a party from playing fast and loose with its commitment to arbitrate, honoring it when advantageous and circumventing it to gain undue advantage” and cited the following “(Cf. IDS Life Ins. Co. v. SunAmerica, Inc. (7th Cir.1996) 103 F.3d 524, 530 [where a party to an arbitration agreement attempts to avoid that agreement by suing a “related party with which it has no arbitration agreement, in the hope that the claim against the other party will be adjudicated first and have preclusive effect in the arbitration. Such a maneuver should not be allowed to succeed ...”].)” (Metalclad, supra, 109 Cal.App.4th at 1714.) Plaintiff is attempting such a maneuver here. Plaintiff admits to signing the arbitration agreement as part of her employment documents. (Polak Decl. ¶ 3.) As noted above all of Plaintiff’s claims arise out of her employment and she agreed to arbitrate all such claims. Accordingly, she cannot avoid arbitration of her claims against Ventura and Benoit that arise out of the employment relationship. (Garcia v. Pexco, LLC (2017) 11 Cal.App.5th 782, 787.)

 

Defendants Failed to Demonstrate the Applicability of the Federal Arbitration Act

 

While ultimately immaterial to the Court’s disposition of the motion herein, Defendants argue the Arbitration Agreement is governed by the Federal Arbitration Act (“FAA”). (Mot. at 3:26-4:19; Reply at 7:13-8:6.)  

 

The party asserting the applicability of the FAA “bears the burden to show it applies by presenting evidence establishing [that] the contract with the arbitration provision has a substantial relationship to interstate commerce . . . .” (Carbajal v. CWPSC, Inc. (2016) 245 Cal.App.4th 227, 238.) Whenever the FAA applies, “state law is preempted to the extent it ‘stands as an obstacle to the accomplishment and execution of the full purposes and objectives’ of the FAA[.]” Lamps Plus, Inc. v. Varela (2019) 139 S.Ct. 1407, 1415 quoting AT&T Mobility LLC v. Concepcion (2011) 563 U.S. 333, 352.)

 

Defendants provide the declaration of Dan Ventura who states BBSI “is a temporary staffing services and professional employer organization (PEO) company doing business in California and other states. BBSI has numerous office locations in Southern California and in other states across the United States. BBSI provides PEO services to customers in California, as well as customers based outside of California. In conducting its business operations, BBSI purchases equipment, goods, and services that originate from outside of California.” (Ventura Decl. ¶ 2.) Defendants’ evidence does not address Plaintiff’s specific employment. “[T]here [is] no evidence in the record establishing that the relationship between [Plaintiff] and [Defendant] had a specific effect or ‘bear[ing] on interstate commerce in a substantial way.’” (Hoover v. American Income Life Ins. Co. (2012) 206 Cal.App.4th 1193, 1207.) By solely citing Defendant’s general business, Defendants failed to meet their burden that “the contract with the arbitration provision has a substantial relationship to interstate commerce . . . .” (Carbajal, supra, 245 Cal.App.4th at 238.)

 

However, under either the FAA or California law, all Plaintiff’s claims are subject to arbitration as discussed below.

 

The Arbitration Agreement Does Not Violate Armendariz

 

To be enforceable, an arbitration agreement in an employment contract must comply with the requirements of Armendariz v. Foundation Health Psychcare Services, Inc. (2000) 24 Cal.4th 83. The Armendariz requirements are that: “(1) the arbitration agreement may not limit the damages normally available under the statute; (2) there must be discovery sufficient to adequately arbitrate their statutory claim; (3) there must be a written arbitration decision and judicial review sufficient to ensure the arbitrators comply with the requirements of the statute; and (4) the employer must pay all types of costs that are unique to arbitration.” (Little v. Auto Stiegler, Inc. (2003) 29 Cal.4th 1064, 1076.) 

 

In opposition, Plaintiff contends the agreement violates Armendariz. (Opp. at 3:4-7:9.) First, Plaintiff contends  “the presence of Repeat Player indicates the agreement fails for lack of neutral arbitrator” because the Arbitration Agreement requires the parties arbitrate before JAMS. (Opp. at 3:11-26.) Plaintiff cites Mercuro v. Superior Court (2002) 96 Cal.App.4th 167, which has no application here. In Mercuro, the court addressed a requirement to arbitrate before the National Arbitration Forum and the “relatively few available NAF arbitrators.” The court noted the arbitration provision expressly removed the plaintiff’s ability to participate in the selection of the arbitrator. (Mercuro, supra, 96 Cal.App.4th at 179 (“The Countrywide agreement provides the arbitrator will be selected by NAF. Therefore the weaker party's participation in the selection of the arbitrator, which is sometimes available under the statute, does not arise under the Countrywide agreement.”).) No such limitation exists in the parties’ agreement and the Arbitration Agreement expressly requires a neutral arbitrator. (Ventura Decl. Ex. 1 § 2.) Plaintiff’s “repeat player” argument is unpersuasive.

 

Plaintiff also argues the Arbitration Agreement fails to provide adequate discovery. (Opp. at 3:28-6:10.) Plaintiff relies upon case authority involving express limitations on discovery and high standards for additional discovery. (See De Leon v. Pinnacle Property Management Services, LLC (2021) 72 Cal.App.5th 476, 487 (“the IRA limits each party to 20 interrogatories and three depositions per side . . . the arbitrator could order more discovery ‘upon ... a showing of substantial need’ ‘but only if the Arbitrator finds that such additional discovery is not overly burdensome, and will not unduly delay conclusion of the arbitration.’”); Davis v. Kozak (2020) 53 Cal.App.5th 897, 911–912 (“Red Bull's arbitration agreement provides instead for default discovery that makes no mention of written discovery or document production, that limits depositions to two per party, and that uses a less-defined ‘sufficient cause’ standard for obtaining additional discovery.”).)

 

The Arbitration Agreement here contains no express limitations on discovery. The JAMS rules provided by Plaintiff require the parties to exchange “all non-privileged documents and other information . . . relevant to the dispute or claim” provide that “[e]ach Party may take at least one deposition of an opposing Party or an individual under the control of the opposing Party,” allow the parties to agree to more depositions, and if they are unable to agree, “the Arbitrator shall determine these issues, including whether to grant a request for additional depositions, based upon the reasonable need for the requested information, the availability of other discovery and the burdensomeness of the request on the opposing Parties and the witness.” (Beck Decl. Ex. 1, Rule 17.) The Arbitration Agreement provides adequate discovery and does not violate Armendariz’s discovery requirements. (Dotson v. Amgen, Inc. (2010) 181 Cal.App.4th 975, 984 (“We assume that the arbitrator will operate in a reasonable manner in conformity with the law.”).)

 

Plaintiff contends “the arbitration agreement does not provide for judicial review of the written arbitration award and contains no language providing for limited judicial review.” (Opp. at 6:13-15.) However, Armendariz only requires a written award. (Armendariz, supra, 24 Cal.4th at 107 (“All we hold today is that in order for such judicial review to be successfully accomplished, an arbitrator in an FEHA case must issue a written arbitration decision that will reveal, however briefly, the essential findings and conclusions on which the award is based.”).) The Arbitration Agreement expressly contains this requirement and therefore does not violate Armendariz. (Ventura Decl. Ex. 1 § 2 (“The arbitrator shall issue a written decision with the essential findings and conclusions on which the decision is based.”).)

 

Finally, Plaintiff contends the Arbitration Agreement violates Armendariz’s limitation on imposing arbitration costs upon employees. (Opp. at 6:26-7:9.) However, nothing in the Arbitration Agreement requires Plaintiff to pay costs unique to arbitration and “[t]he absence of specific provisions on arbitration costs would therefore not be grounds for denying the enforcement of an arbitration agreement.” (Armendariz, supra, 24 Cal.4th at 113.) Moreover, the JAMS rules provided by Plaintiff incorporate the Armendariz standard. (Beck Decl. Ex. 1 Rule 31.) Plaintiff’s argument is unpersuasive.

 

The Court finds the agreement complies with the requirements of Armendariz.

 

Unconscionability

 

Plaintiff also argues the agreement is unenforceable as unconscionable. (Opp. at 7:10-12:23.)

 

Regardless of the claim asserted, arbitration agreements are only enforceable if they are not unconscionable. (Armendariz, supra, 24 Cal.4th at 113; Baxter v. Genworth N. Am. Corp., (2017) 16 Cal.App.5th 713, 721.).) “Both procedural and substantive unconscionability must be present for a court to refuse to enforce a contract, although they need not be present in the same degree.” (Baxter, supra, 16 Cal.App.5th at 721 (citing Baltazar v. Forever 21, Inc. (2016) 62 Cal.4th 1237, 1243.) Procedural unconscionability focuses on (1) “oppression” resulting from unequal bargaining power that adheres the weaker party to nonnegotiable terms and (2) “surprise” involving “the extent to which the supposedly agreed-upon terms are hidden in a prolix printed form drafted by the party seeking to enforce them.” (Flores v. Transamerica HomeFirst, Inc., (2001) 93 Cal.App.4th 846, 853.) Substantive unconscionability “focuses on overly harsh or one-sided results [that lack substantial justification].” (Baxter, supra, 16 Cal.App.5th at 724; see Armendariz, supra, 24 Cal.4th at 117-18.).)

 

Plaintiff Has Demonstrated Minimal Procedural Unconscionability

 

Plaintiff’s sole argument regarding procedural unconscionability is that the arbitration agreement is a contract of adhesion as a mandatory condition of employment. (Opp. at 7:18-9:15.) The Arbitration Agreement expressly states it is a condition of employment. (Ventura Decl. Ex. 1 (“As a condition of the Employee’s employment with Barrett Business Services, Inc. . . .”).)

 

A mandatory arbitration agreement in the employment context establishes a small degree of procedural unconscionability. (Armendariz, supra, 24 Cal.4th at 113 (“The term [contract of adhesion] signifies a standardized contract, which, imposed and drafted by the party of superior bargaining strength, relegates to the subscribing party only the opportunity to adhere to the contract or reject it.”); Serpa v. California Surety Investigations, Inc. (2013) 215 Cal.App.4th 695, 704 (“It is well settled that adhesion contracts in the employment context, that is, those contracts offered to employees on a take-it-or-leave-it basis, typically contain some aspects of procedural unconscionability.”).) 

 

However, the Arbitration Agreement here is a separate document signed by Plaintiff, which reduces any claimed procedural unconscionability. (See e.g. Serafin v. Balco Properties Ltd., LLC (2015) 235 Cal.App.4th 165, 179 (“where the arbitration provisions presented in a contract of adhesion are highlighted for the employee, any procedural unconscionability is ‘limited.’”).)

 

Plaintiff’s opposition does not establish any other basis for finding the agreement procedurally unconscionable.  Plaintiff cites Labor Code section 432.6, which became effective after Plaintiff signed the agreement and is therefore immaterial. Plaintiff also cites Chamber of Com. of United States v. Bonta (9th Cir. 2021) 13 F.4th 766, (Opp. at 9:1-2.) However, that ruling has been withdrawn and resubmitted. (Chamber of Commerce of United States v. Bonta (9th Cir. 2022) 45 F.4th 1113.) Accordingly, Plaintiff has demonstrated minimal procedural unconscionability and must “make a strong showing of substantive unconscionability to render the arbitration provision unenforceable.”  (Gatton, supra, 152 Cal.App.4th at 586.)

 

Plaintiff Has Not Demonstrated Substantive Unconscionability

 

Plaintiff argues that the Arbitration Agreement failed to attach the JAMS rules. (Opp. at 10:19-12:4.) The cases cited by Plaintiff addressed the failure to attach the rules of the arbitral forum as an element of procedural, not substantive, unconscionability. (See e.g. Harper v. Ultimo (2003) 113 Cal.App.4th 1402, 1406 (discussing the failure to attach arbitration rules as evidence of oppression under procedural unconscionability); Zullo v. Superior Court (2011) 197 Cal.App.4th 477, 485 (“The absence of the AAA (American Arbitration Association) arbitration rules adds a bit to the procedural unconscionability.”).) However, California law no longer supports this argument. (Baltazar, supra, 62 Cal.4th at 1246; Da Loc Nguyen v. Applied Medical Resources Corporation (2016) 4 Cal.App.5th 232, 249 (“As to these cases, Baltazar removed the nonprovision or nonattachment of the AAA rules as a basis for increasing the procedural unconscionability level.”); Cisneros Alvarez v. Altamed Health Services Corporation (2021) 60 Cal.App.5th 572, 590 (“the failure to provide a copy of the arbitration rules generally raises procedural unconscionability concerns only if there is a substantively unconscionable provision in the omitted rules.”).) The Court finds the failure to provide a copy of the JAMS rules here does not add to substantive or procedural unconscionability.

 

Finally, Plaintiff contends the class action waiver renders the agreement unenforceable. (Opp. at 12:5-23.) Plaintiff does not cite any authority for this contention. The Arbitration Agreement provides “[t]o the fullest extent permitted by law: (a) Employee and the Company expressly agree that class action, collective action, and representative action procedures shall not be asserted, nor will they apply, in any arbitration pursuant to this Agreement; (b) Employee and the Company agree that each will not assert class action, collective action, or representative claims against the other in arbitration or otherwise; and (c) each of Employee and the Company shall submit their individual claims to arbitration and will not seek to represent the interests of any other person. This Section 3 does not apply to any rights to bring class action, collective action, or representative claims that may not be waived as a matter of law.]” (Ventura Decl. Ex. 1 § 3.)

 

Plaintiff has not brought a class or representative action and the agree carves out any waiver to the extent it is unlawful. (See e.g. Torrecillas v. Fitness International, LLC (2020) 52 Cal.App.5th 485, 500 (“As for the claim about the Private Attorneys General Act, Torrecillas’s argument is odd because he did not sue under that law. Nonetheless, as to claims under both laws, the 2013 agreement resolves any conflict between the laws and arbitration by excluding arbitration ‘where the law specifically forbids [it].’ So the agreement steers clear of what, in this case, is not an issue. This does not demonstrate unconscionability.”); Correia v. NB Baker Electric, Inc. (2019) 32 Cal.App.5th 602, 621 (“we are satisfied that the parties agreed (through the agreement’s severance clause) that if any provision (such as the representative claim waiver in all forums) is found to be invalid, the finding does not preclude the enforcement of any remaining portion of the agreement.”).)

 

The Court finds Plaintiff failed to meet her burden to establish the arbitration provisions are unenforceable as unconscionable.