Judge: Peter A. Hernandez, Case: 24STCV22549, Date: 2025-02-27 Tentative Ruling

Case Number: 24STCV22549    Hearing Date: February 27, 2025    Dept: 34

Defendants Uber Technologies, Inc., Rasier, LLC, and Rasier-CA, LLC’s Motion to Compel Arbitration and Stay Proceedings is GRANTED.

 

Background

 

            On September 3, 2024, Plaintiffs Choonsik Kim and Hyunah Oh (“Plaintiffs”) filed a complaint against Defendants Uber Technologies, Inc., Rasier, LLC, Rasier-CA, LLC, Emile Muchtar, and Kilian Paul (“Defendants”) arising from automobile accident that occurred on September 11, 2022, alleging causes of action for:

 

1.                 General Negligence;

2.                 Motor Vehicle Negligence; and

3.                 Negligence.

 

On October 18, 2024, Defendants Uber Technologies, Inc., Rasier, LLC, and Rasier-CA, LLC filed an answer to Plaintiffs’ complaint.

 

On October 25, 2024, Plaintiffs filed Amendments to the Complaint, naming Doe 1 as Kilian Paul and Doe 2 as Paul Kilian.

 

On December 3, 2024, the court found cases 24STCV22549 and 24STCV19965 related, assigning 24STCV19965 as the lead case.

 

On December 11, 2024, Defendant Emile Muchtar filed an answer to Plaintiffs’ complaint.

 

On January 24, 2025, Defendants Uber Technologies, Inc., Rasier, LLC, and Rasier-CA, LLC (“Moving Defendants”) filed this Motion to Compel Arbitration. On February 13, 2025, Plaintiffs filed an opposition. On February 21, 2025, Moving Defendants filed a reply.

 

Legal Standard

“On petition of a party to an arbitration agreement alleging the existence of a written agreement to arbitrate a controversy and that a party to the agreement refuses to arbitrate that controversy, the court shall order the petitioner and the respondent to arbitrate the controversy if it determines that an agreement to arbitrate the controversy exists, unless it determines that: (a) The right to compel arbitration has been waived by the petitioner; or (b) Grounds exist for rescission of the agreement.” (Code Civ. Proc., § 1281.2, subds. (a) and (b).)

The party seeking to compel arbitration bears the burden of proving the existence of a valid arbitration agreement by the preponderance of the evidence. (Hotels Nevada v. L.A. Pacific Center, Inc. (2006) 144 Cal.App.4th 754, 761.) The burden then shifts to the opposing party to prove by a preponderance of the evidence a defense to enforcement (e.g., fraud, unconscionability, etc.) (Ibid.) “In these summary proceedings, the trial court sits as a trier of fact, weighing all the affidavits, declarations, and other documentary evidence, as well as oral testimony received at the court’s discretion, to reach a final determination.” (Engalla v. Permanente Medical Group, Inc. (1997) 15 Cal.4th 951, 972.)

“If a court of competent jurisdiction. . . has ordered arbitration of a controversy which is an issue involved in an action or proceeding pending before a court of this State, the court in which such action or proceeding is pending shall, upon motion of a party to such action or proceeding, stay the action or proceeding until an arbitration is had in accordance with the order to arbitrate or until such earlier time as the court specifies.” (Code Civ. Proc., § 1281.4).

Discussion

            Moving Defendants move to compel arbitration of Plaintiffs’ claims and staying all further judicial proceedings in this action pending completion of arbitration.

            Moving Defendants argue that Plaintiff Choonsik Kim (“Kim”) entered into an arbitration agreement by consenting to Uber’s Terms of Use on August 27, 2022. (Motion, at pp. 8-10.) Chenshan Yu, a data scientist employed by Uber, testifies that all Uber users must register for an account and agree to Uber’s Terms of Use to use the application. (Yu Decl., ¶ 6.)Yu located records associated with Kim’s email address and unique identifying number determining that Kim registered for an Uber account on January 15, 2015. (Id., ¶ 8, Exh. A.) In 2022, Kim was presented with an in-app pop-up screen stating that Uber updated its Terms of Use. (Id., ¶ 9-13; Exhs. A-C.) The message included a hyperlink to the Terms of Use published on Uber’s website, as well as a check box next to the words “By checking this box, I have reviewed and agreed to the Terms of Use and acknowledged the Privacy Notice.” (Ibid.) Uber’s records show that Kim clicked the check box and tapped the “Confirm” button agreeing to Uber’s updated Terms of Use on August 27, 2022. (Id., ¶12, Exh. A.)

 

Moving Defendants provides evidence of the arbitration provisions and Kim’s acceptance of the 2022 updated Terms of Use. (Id., Exhs. A, C.) The arbitration agreement provides as follows:

“By agreeing to the Terms, you agree that you are required to resolve any claim that you may have against Uber on an individual basis in arbitration as set forth in this Arbitration Agreement, and not as a class, collective, coordinated, consolidated, mass and/or representative action. This Arbitration Agreement will preclude you from bringing any class, collective, coordinated, consolidated, mass and/or representative action against Uber, and also preclude you from participating in or recovering relief in any current or future class, collective, coordinated, consolidated, mass and/or representative action brought against Uber by someone else—except as provided below in Section 2(a)(3)(c). Thus, the parties agree that the Arbitrator shall not conduct any form of class, collective, coordinated, consolidated, mass and/or representative arbitration, nor join, coordinate, or consolidate claims of multiple individuals against Uber in a single proceeding—except as provided below in Section 2(a)(3)(c). For the avoidance of doubt, except as provided below in Section 2(a)(3)(c), this Arbitration Agreement precludes you from bringing or participating in any kind of class, collective, coordinated, consolidated, mass and/or representative or other kind of group, multi-plaintiff or joint action against Uber, other than participating in a classwide, collective, coordinated, consolidated, mass and/or representative settlement of claims.

(a) Agreement to Binding Arbitration Between You and Uber.

(1) Covered Disputes: Except as expressly provided below in Section 2(b), you and Uber agree that any dispute, claim, or controversy in any way arising out of or relating to (i) these Terms and prior versions of these Terms, or the existence, breach, termination, enforcement, interpretation, scope, waiver, or validity thereof; (ii) your access to or use of the Services at any time; (iii) incidents or accidents resulting in personal injury to you or anyone else that you allege occurred in connection with your use of the Services (including, but not limited to, your use of the Uber Marketplace Platform or the driver version of the Uber App), regardless whether the dispute, claim, or controversy occurred or accrued before or after the date you agreed to the Terms, and regardless whether you allege that the personal injury was experienced by you or anyone else; and (iv) your relationship with Uber, will be settled by binding individual arbitration between you and Uber, and not in a court of law. This Arbitration Agreement survives after your relationship with Uber ends.”

(Yu Decl., Exh. C.)

            The arbitration agreement also provides that “the Federal Arbitration Act, 9 U.S.C § 1 et seq. (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto.”(Yu Decl., Exh. C.) The court also notes that Plaintiffs do not dispute that the FAA applies as expressly stated in Uber’s Terms of Use. As such, the Federal Arbitration Act governs this motion to compel arbitration. (Victrola 89, LLC v. Jamon Properties 8 LLC (2020) 46 Cal.App.5th 337, 346 [finding the FAA governs a motion to compel arbitration when an agreement provides its ‘enforcement’ shall be governed by the FAA].)  Therefore, the court’s inquiry is limited to a determination of (1) whether a valid arbitration agreement exists and (2) whether the arbitration agreement covers the dispute.  (9 U.S.C., section 4;¿Chiron Corp. v. Ortho Diagnostics Systems, Inc.¿(9th Cir. 2000) 207 F.3d 1126, 1130;¿Howsam¿v. Dean Witter Reynolds, Inc.¿(2002) 537 U.S. 79, 84;¿see¿Simula, Inc. v. Autoliv, Inc.¿(9th Cir. 1999) 175 F.3d 716 [if the finding is affirmative on both counts the FAA requires the Court to enforce the arbitration agreement in accordance with its terms].) 

            In opposition, Plaintiffs argue that Kim registered for an Uber account on January 15, 2015, while in Hangzhou, China, not the United States, believing that Kim agreed to Uber’s Terms and Conditions for China. (Opp., at p. 8; Kim Decl., ¶ 6.) Plaintiffs contend that before Kim’s trip to the United States, Kim re-downloaded the Uber application in South Korea, where Plaintiffs reside, on July 31, 2022. (Opp., at p. 9; Kim Decl., ¶ 8.) As such, Plaintiffs argue that Kim may have agreed to Uber’s Terms of Use for South Korea. (Opp., at p. 9.)

            The court finds that a valid arbitration agreement exists between Moving Defendants and Kim. Although Kim may have registered and downloaded Uber’s application outside of the United States, Moving Defendants provide sufficient evidence to show that Kim accepted Uber's Terms of Use in the United States on August 27, 2022, which included the terms described above. (Yu Decl., Exh. A.) Plaintiffs do not dispute that Kim confirmed his acceptance of such terms or provide evidence to the contrary. Moreover, the agreement also covers the subject dispute as this action arose from Plaintiffs’ use of the Uber platform while in the United States’s following Kim’s acceptance of Uber’s 2022 Terms of Use.

            As to Plaintiff Hyunah Oh (“Oh”), Moving Defendants argue that Oh is bound by Kim’s acceptance of Uber’s Terms of Use as it is established that non-signatories to a contract may be compelled to arbitrate. (Motion, at p. 11.)

As an initial matter, even when the Federal Arbitration Act (“FAA”) applies, state law governs whether a non-signatory may invoke an agreement to arbitrate. (Thomas v. Westlake (2012) 204 Cal.App.4th 605, 614, fn. 7 (citing Arthur Andersen LLP v. Carlisle (2009) 556 U.S. 624, 630–632; Bank of America v. UMB Financial Services, Inc. (8th Cir.2010) 618 F.3d 906, 912).)  

The general rule is that only a party to an arbitration agreement is bound by it or may enforce it. (JSM Tuscany, LLC v. Superior Court (2011) 193 Cal.App.4th 1222, 1236; Thomas, supra, 204 Cal.App.4th at 613 (citing Code Civ. Proc., § 1281.2; Jones v. Jacobson (2011) 195 Cal.App.4th 1, 17; Westra v. Marcus & Millichap Real Estate Investment Brokerage Co., Inc. (2005) 129 Cal.App.4th 759, 763).) 

“There are, however, ‘exceptions to the general rule that a nonsignatory ... cannot invoke an agreement to arbitrate, without being a party to the arbitration agreement.’” (Thomas, supra, 204 Cal.App.4th at 614 (quoting Westra, supra, 129 Cal.App.4th at 765).)

“Under California law, a nonsignatory can be compelled to arbitrate under two sets of circumstances: (1) where the nonsignatory is a third party beneficiary of the contract containing the arbitration agreement; and 2) where ‘a preexisting relationship existed between the nonsignatory and one of the parties to the arbitration agreement, making it equitable to compel the nonsignatory to also be bound to arbitrate his or her claim.’” (Crowley Maritime Corp. v. Boston Old Colony Ins. Co. (2008) 158 Cal.App.4th 1061, 1069–1070 (quoting County of Contra Costa v. Kaiser Foundation Health Plan, Inc. (1996) 47 Cal.App.4th 237, 242 [Contra Costa]); see Jones, supra, 195 Cal.App.4th at 18 (quoting Nguyen v. Tran (2007) 157 Cal.App.4th 1032, 1036–1037) (internal citations omitted) [“‘Exceptions in which an arbitration agreement may be enforced by or against nonsignatories include where a nonsignatory is a third party beneficiary of the agreement and when a nonsignatory and one of the parties to the agreement have a preexisting agency relationship that makes it equitable to impose the duty to arbitrate on either of them.’”].) 

Moving Defendants argue that Oh was a third-party beneficiary of the arbitration agreement between Kim and Moving Defendants. (Motion, at p. 12.) Moving Defendants contend that Oh’s claims arise directly from the use of Uber’s services requested by Kim. (Ibid.) As such, Moving Defendants argue that Oh received a benefit by accepting the Uber ride receiving the same services as Kim pursuant to the 2022 Terms of Use. (Ibid.) Moving Defendants also contend that principles of estoppel support compelling arbitration against Oh. (Ibid.) Moving Defendants argue that Oh’s claims arise solely from the use of Uber’s services requested through Kim’s application which resulted in the underlying car accident subject to the arbitration provisions. (Id., at p. 13.)

In opposition, Plaintiffs argue that arbitration should be denied as to Oh as all parties agree that Oh was not a signatory to the arbitration agreement. (Opp., at p. 21.)

The court finds that Oh was a third-party beneficiary of Kim’s use of the Uber platform to request the ride involved in this action. Additionally, the arbitration agreement at issue provides that “[The] Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and assigns, where their underlying claims arise out of or relate to your use of the Services. To the extent that any third-party beneficiary to this agreement brings claims against the Parties, those claims shall also be subject to this Arbitration Agreement.” (Yu Decl., Exh. C.) As such, Moving Defendants may enforce the arbitration agreement as to Oh.

In sum, the court concludes that a valid arbitration agreement exists between Kim and Moving Defendants; the claims involved in this action are covered by such arbitration agreement; that the FAA controls; and Oh is subject to the arbitration agreement. As such, the court grants Moving Defendants motion. Plaintiff’s additional arguments regarding the arbitration agreement are not subject to this court’s adjudication under the FAA.

Lastly, if a party applies to a court “for an order to arbitrate a controversy which is an issue involved in an action or proceeding pending before a court of this State and such application is undetermined, the court in which such action or proceeding is pending shall, upon motion of a party to such action or proceeding, stay the action or proceeding until the application for an order to arbitrate is determined and, if arbitration of such controversy is ordered, until an arbitration is had in accordance with the order to arbitrate or until such earlier time as the court specifies.” (Code of Civ. Proc., § 1281.4.)  

Because the court has found that arbitration is warranted in this matter, the court also stays the proceedings during the pendency of the arbitration process.  

 

Conclusion

 

Defendants Uber Technologies, Inc., Rasier, LLC, and Rasier-CA, LLC’s Motion to Compel Arbitration and Stay Proceedings is GRANTED.