Judge: Upinder S. Kalra, Case: 20STCV11386, Date: 2023-05-08 Tentative Ruling
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Case Number: 20STCV11386 Hearing Date: May 8, 2023 Dept: 51
Tentative Ruling
Judge Upinder S.
Kalra, Department 51
HEARING DATE: May
8, 2023
CASE NAME: Danielle Tumbleson v. City of Los
Angeles, et al.
CASE NO.: 20STCV11386
MOTION
FOR SUMMARY JUDGMENT, OR IN THE ALTERNATIVE, SUMMARY ADJUDICATION
MOVING PARTY: Defendant City of Los Angeles
RESPONDING PARTY(S): Plaintiff Danielle Tumbleson
REQUESTED RELIEF:
1. An
order granting summary judgment, or summary adjudication, as the 1st,
2nd, and 3rd causes of action.
TENTATIVE RULING:
1. Summary
Adjudication/Judgment is DENIED.
STATEMENT OF MATERIAL FACTS AND/OR PROCEEDINGS:
On March 20, 2020, Plaintiff Danielle Tumbleson
(“Plaintiff”) filed a complaint against Defendants City of Los Angeles,
Lieutenant Michel Kozak, Detective Richard Wheeler, Detective Kenneth White,
and Detective Mario Santana (“Defendants.”) The complaint alleged three causes
of action: (1) Gender Discrimination in Violation of FEHA, (2) Sexual
Harassment/Hostile Work Environment in Violation of FEHA, and (3) Retaliation
in Violation of FEHA. The complaint alleges that Plaintiff was a Detective and
was recruited to be a member of the Operations Valley Bureau Homicide – Fresh
Murders Squad “2” in March 2018. Prior to starting, Plaintiff was aware of
Defendant Santana’s treatment toward females in the workplace. Additionally,
Plaintiff was aware that Santana’s supervisors were aware of his behavior, but
failed to take any action. As a result of the harassment and discrimination,
Plaintiff requested to transfer. However, Plaintiff’s transfer request to Mission
Division was denied twice and was given a false reason for the denial.
Plaintiff eventually transferred out of OBVH.
On June 17, 2020, Defendants filed City of Los Angeles,
Lieutenant Michel Kozak, Detective Richard Wheeler, Detective Kenneth White
filed a Demurrer, which was OVERRULED.
On June 23, 2020, Plaintiff filed a Request for Dismissal as
to the Retaliation and Discrimination Causes of Action as to Defendants
Wheeler, Kozak and White only.
On September 8, 2020, Defendant Mario Santana filed an
Answer.
On September 21, 2020, Plaintiff filed a Request for
Dismissal as to the Retaliation and Discrimination Causes of Action as to
Defendant Santana
On November 25, 2020, Defendant City of Los Angeles filed an
Answer.
On March 18, 2021, Plaintiff filed a Request for Dismissal
as to the Entire Action as to Defendants Kozak, Wheeler, White, and Santana.
On February 22, 2023, Defendant City of Los Angeles filed a
Motion for Summary Judgment, or in the alternative, Summary Adjudication.
Plaintiff’s Opposition was filed on April 24, 2023. Defendant’s Reply was filed
on May 3, 2023.[1]
EVIDENTIARY OBJECTIONS
The court rules on Defendant’s
evidentiary objections as follows:
The court sustains Objections Nos. 32,
33,
The court overrules ALL OTHER Objections.
LEGAL STANDARD:
“[T]he party moving for summary
judgment bears the burden of persuasion that there is no triable issue of
material fact and that he is entitled to judgment as a matter of law.” (Aguilar v. Atlantic Richfield Co. (2001)
25 Cal.4th 826, 850, fn. omitted (Aguilar).)
“Once the [movant] has met that burden, the burden shifts to the [other party]
to show that a triable issue of one or more material facts exists as to that
cause of action . . . .” (Code Civ. Proc., § 437c, subd. (p)(2); see Aguilar, supra, at p. 850.) The party
opposing summary judgment “may not rely upon the mere allegations or denials of
its pleadings,” but rather “shall set forth the specific facts showing that a
triable issue of material fact exists . . . .” (Code Civ. Proc., § 437c, subd.
(p)(2).) A triable issue of material fact exists where “the evidence would
allow a reasonable trier of fact to find the underlying fact in favor of the
party opposing the motion in accordance with the applicable standard of proof.”
(Aguilar, supra, at p. 850.)
When a plaintiff alleges a cause of
action for discrimination under the California Fair Employment and Housing Act
(“FEHA”), California courts apply the three-step burden-shifting test set forth
by the United States Supreme Court in McDonnell
Douglas Corp. v Green (1973) 411 U.S. 792 (McDonnell Douglas) to evaluate the claim. (Reid v. Google, Inc. (2010) 50 Cal.4th 512, 520 (Reid); Guz v. Bechtel National, Inc. (2000) 24 Cal.4th 317, 354 (Guz).) The McDonnell Douglas test
“reflects the principle that direct evidence of intentional discrimination is
rare, and that such claims must usually be proved circumstantially.” (Guz, supra,
at p. 354.)
Under the three-part McDonnell Douglas test, the plaintiff
has the initial burden of establishing a prima face case of discrimination by
providing evidence that “(1) he [or she] was a member of a protected class, (2)
he [or she] was qualified for the position he [or she] sought or was performing
competently in the position he [or she] held, (3) he [or she] suffered an
adverse employment action, such as termination . . ., and 4) some other
circumstance suggests discriminatory motive.” (Guz, supra, 24 Cal.4th at
p. 355.) If the plaintiff establishes a prima facie case, “a presumption of
discrimination arises.” (Ibid.) At
this stage, “the burden shifts to the employer to rebut the presumption by
producing admissible evidence, sufficient to ‘raise[ ] a genuine issue of fact’
and to ‘justify a judgment for the [employer],’ that its action was taken for a
legitimate, nondiscriminatory reason.” [Citations.]” (Id. at pp. 355-356.) “If the employer sustains this burden, the
presumption of discrimination disappears. [Citations.] The plaintiff must then
have the opportunity to attack the employer’s proffered reasons as pretexts for
discrimination, or to offer any other evidence of discriminatory motive.
[Citations.]” (Id. at p. 356.)
In the context of a motion for
summary judgment, “an employer may satisfy its initial burden of proving a
cause of action has no merit by showing either that one or more elements of the
prima facie case ‘is lacking, or that the adverse employment action was based
on legitimate nondiscriminatory factors.’ [Citations.]” (Husman v. Toyota Motor Credit Corp. (2017) 12 Cal.App.5th 1168,
1181-1182.) If the employer shows it had a legitimate, nondiscriminatory reason
for the action, the plaintiff “‘may establish pretext “either directly by
persuading the court that a discriminatory reason more likely motivated the
employer or indirectly by showing that the employer’s proffered explanation is
unworthy of credence.”’” (Morgan v.
Regents of University of California (2000) 88 Cal.App.4th 52, 68-69.) “In
responding to the employer’s showing of a legitimate reason for the
complained-of action, the plaintiff cannot ‘“simply show the employer’s
decision was wrong, mistaken, or unwise. Rather, the employee ‘“must
demonstrate such weaknesses, implausibilities, inconsistencies, incoherencies,
or contradictions in the employer’s proffered legitimate reasons for its action
that a reasonable factfinder could rationally find them ‘unworthy of credence,’
[citation], and hence infer ‘that the employer did not act for the [asserted]
non-discriminatory reasons.’”’”’ [Citations.]” (McRae v. Department of Corrections & Rehabilitation (2006) 142
Cal.App.4th 377, 389-390.) “[A]n employer is entitled to summary judgment if,
considering the employer’s innocent explanation for its actions, the evidence
as a whole is insufficient to permit a rational inference that the employer’s
actual motive was discriminatory.” (Guz,
supra, 24 Cal.4th at p. 361.)
ANALYSIS:
1. Discrimination:
1st Cause of Action:
Under FEHA, the elements for
discrimination under Labor Code section 12940, subdivision (a) are: “(1) [Plaintiff] was a member of a protected class, (2) [Plaintiff]
was qualified for the position he sought or was performing competently in the
position he held, (3) [Plaintiff] suffered an adverse employment action, such
as termination, demotion, or denial of an available job, and (4) some other
circumstance suggests discriminatory motive.” (Guz v. Bechtel National Inc. (2000) 24 Cal.4th 317, 355.)
Defendant contends that Plaintiff
will be unable to establish element three, this is that she suffered an adverse
employment action. Defendant also contends that, in any event, any action was
based on legitimate nondiscriminatory factors.
A.
Adverse
Employment Action
Defendant contends that Plaintiff cannot
establish a prima facie showing that there was “a substantial adverse change
in the terms and conditions of the plaintiff's employment” relying upon Akers v. Cnty. of San Diego (2002) 95
Cal.App.4th 1441, 1455(Akers). Defendant
contends that since Plaintiff was not terminated, demoted, given formal negative performance evaluations, or denied a promotion that,
at most, Plaintiff’s evidence only rises to the level of “minor disagreements
and gripes.” [2](Motion
12: 22-26, UF 41.)
Defendant’s reliance on Akers is misplaced and Defendant’s narrow
construction of what constitutes an adverse employment action is inconsistent
with California Supreme Court Authority. First, Akers involved an employee alleging retaliation founded on negative
performance and counseling memorandums that Plaintiff asserted precluded reasonable
promotional opportunities. (Akers, supra, 95 Cal.App.4th at p. at 1457.) While
the Akers Court acknowledged that “oral
or written criticisms of an employee or a transfer into a comparable position” may
not generally result in an adverse employment action, “the issue requires a
factual inquiry and depends on the employer’s other actions.” (Ibid.) Stated otherwise, depending on
the context, the employer conduct may be actionable. In fact, the Akers Court
concluded that “the totality of the circumstances, including the language used”
was sufficient to support an adverse employment action.
Second, Defendant’s
characterization of Plaintiff’s evidence as “minor” misconstrues the context of
that limiting language. The source of the minor disagreement language was Yanowitz v. L'Oreal USA, Inc. (2005) 36
Cal.4th 1028(Yanowitz), where the California
Supreme Court was asked to interpret the meaning of an adverse employment
action under FEHA’s retaliation section as set forth in Labor Code section
12940, subdivision (h). The Court compared the language in the anti-discrimination
section set forth in subdivision (a) and leaned heavily into Harris v. Forklift Sys., Inc. (1993) 510 U.S. 17, where the United
States Supreme Court interpreted analogous anti-discrimination prohibitions in
Title VII. In two passages, the California Supreme Court distinguished minor transgressions
from actionable claims but made clear, in no uncertain terms, that FEHA must be
interpreted broadly. In the first passage the Court stated the following:
“ As the high court concluded in Harris with respect to the comparable language embodied in
Title VII, we believe that the language in section 12940(a) making
it an unlawful employment practice for an employer to discriminate against an
employee on the basis of race, sex, or the other enumerated characteristics ‘in
compensation or in the terms, conditions, and privileges of employment’ properly
must be interpreted broadly to further
the fundamental antidiscrimination purposes of the FEHA. Appropriately
viewed, this provision protects an employee against unlawful discrimination with respect not only to so-called ‘ultimate
employment actions’ such as termination or demotion, but also the entire
spectrum of employment actions that are reasonably likely to adversely and
materially affect an employee's job performance or opportunity for advancement
in his or her career. Although a mere
offensive utterance or even a pattern of social slights by either the employer
or co-employees cannot properly be viewed as materially affecting the terms,
conditions, or privileges of employment for purposes of section 12940(a) (or
give rise to a claim under section 12940(h)), the
phrase ‘terms, conditions, or privileges’ of employment
must be interpreted liberally and
with a reasonable appreciation of the realities of the workplace in order
to afford employees the appropriate and generous protection against employment
discrimination that the FEHA was intended to provide. (Id. at pp. 1054–1055, emphasis added, fn. omitted.)
The Court reiterated in the very
next passage the term “adverse employment action” cannot be subject to narrow, mathematical
precision, but rather must be liberally construed in order to effectuate the
remedial purpose of FEHA.
“As the
high court recognized in Harris,[3] the determination of what type of adverse treatment
properly should be considered discrimination in the terms, conditions, or
privileges of employment is not, by its nature, susceptible to a mathematically
precise test, and the significance of particular types of adverse actions must
be evaluated by taking into account the legitimate interests of both the
employer and the employee. Minor or
relatively trivial adverse actions or conduct by employers of fellow employees
that, from an objective perspective, are reasonably likely to do no more than
anger or upset an employee cannot properly be viewed as materially affecting
the terms, conditions, or privileges of employment and are not actionable, but
adverse treatment that is reasonably likely to impair a reasonable employee's
job performance or prospects for advancement or promotion falls within the
reach of the antidiscrimination provisions of sections 12940(a) and 12940 (h).”
(Id. at pp. 1054–1055, emphasis added, fn. omitted.)
Ultimately,
the Supreme Court concluded that the evidence of “public criticism of a
previously honored employee, an implied threat of termination,” and undermining
her collectively established a prima facie showing of the adverse action element. (Id. at p. 1043.)
To be clear, the Court concluded that the evidence demonstrated a factual
dispute that could not be resolved at a summary judgment ,i.e., the conduct was
a mere inconvenience as a matter of law.
Turning to the evidence in this case, Plaintiff has
presented evidence that the homicide position at OVBH was coveted. Nonetheless,
shortly after being selected for this prestigious position, the following occurred:
Plaintiff was “counseled” about
her clothing and appearance and no other male detectives had this conversation,
had sign-in/sign-out requirements that were not applicable to male detectives,
was told that she was a “beautiful woman and men wanted to talk to her a lot” and
another Detective said he was “frontloading a potential future problem,” and
was present when disparaging remarks were made about women drivers. (AMF 17-22,
25-32, 36-37, 62-63.) Ultimately this conduct forced Plaintiff to request a
transfer out of OVBH after a mere four months. Additionally, Plaintiff has
presented evidence that after she made complaints, her transfer to the Mission
Division was delayed twice even though a position was guaranteed and the
paperwork was properly submitted. (AMF 76, 80-81.)
The Court concludes that, just as in Yanowitz , a reasonable trier of fact could find that this conduct collectively
were similar in kind and occurred with sufficient frequency to constitute a
continuous and temporally related course of conduct that is satisfies the prima
facie element of an adverse employment action.
Thus, Defendant
has failed to establish as a matter of law that Plaintiff will be unable to
establish adverse employment action element.
B.
Legitimate
Reasons and No Pretext
If an employee establishes the prima
facie case, the employer must offer a legitimate and non-retaliatory reason for
the adverse employment action. (Morgan
v. Regents of University of Cal. (2000) 88 Cal.App.4th 52, 68).
The employer must come forward with additional evidence, but it does not take
on a burden of persuasion. (Id.)
Once the employer “produces substantial evidence of a legitimate,
non-discriminatory [or non-retaliatory] reason for the adverse employment
action, the presumption of discrimination [or retaliation] created by the prima
facie case ‘simply drops out of the picture.’” (Horn v. Cushman & Wakefield Western, Inc. (1999) 72
Cal.App.4th 798, 807 quoting St.
Mary’s Honor Center v. Hicks (1993) 509 U.S. 502, 511).
If the employer establishes a legitimate
reason for the adverse employment action, the burden shifts back to the
employee to prove retaliation. (Morgan 88
Cal.App.4th at 68). An employee can establish pretext “either directly by
persuading the court that a [retaliatory] reason more likely motivated the
employer or indirectly by showing that the employer’s proffered explanation is
unworthy of credence.” (Id.).
“The retaliatory motive is proved by showing that plaintiff engaged in
protected activities, that his employer was aware of the protected activities,
and that the adverse action followed within a relatively short time
thereafter.” (Morgan 88
Cal.App.4th at 69). “The causal link may be established by an inference derived
from circumstantial evidence, such as the employer's knowledge that the
employee engaged in protected activities and the proximity in time between the
protected action and allegedly retaliatory employment decision.” (Id.). “Essential to a causal link is
evidence that the employer was aware that the plaintiff had engaged in the
protected activity.” (Id.). Circumstantial
evidence must be “specific” and “substantial” to create a triable issue with
respect to whether an employer intended to retaliate, while direct
evidence of pretext does not need to be “substantial” to create a triable issue
as to the actual motivation of the employer. (Id.).
Defendant argues that there were
legitimate reasons for its actions. As to the clothing situation, Defendant
argues that the City has a legitimate reasons to ensure “sworn personnel adhere
to the dress code, particularly for homicide detectives who interact with the
press more than other detectives.” (Motion 15: 17-19.) The City has a
legitimate reason to limit excessive socializing to ensure that employees
remain productive. (Id. at 20-21.) As
to Plaintiff’s transfer request, the City’s reason to not transfer Plaintiff to
Mission Division is because the location was over-deployed, had a five-person
waiting list, and “risk of exacerbating prior issues of workplace
cliques and personality conflicts.” (Id.
at 16: 3-7.)
Plaintiff responds that there was
no legitimate reason, and the actions were pretextual. For example, if
Plaintiff’s clothing was inappropriate, then why did Detective Doerbecker
stated that there was nothing wrong, but rather it was Detective Wheeler’s
issue and difficult to “contain his impulses.” (AMF 29-32.) Additionally, as to
wanting to prevent excessive socializing, Detective Wheeler did not have any closed-door
counseling sessions with any other one, but stated in those closed-door
sessions that she was beautiful, and men want to talk to her, and never
discussed Plaintiff’s performance with others to see if Plaintiff was behind in
work. (AMF 36-39.) As to preventing Plaintiff’s transfer, the evidence
indicates that the Mission Division was not over-deployed, but was under its
TOs. (AMF 78-79.) Moreover, the Declaration of Deputy Chief Hamilton states
that he was aware “that the conflict had resulted in cliques forming between
different sworn personnel,” but did not have the “specific complaints of the
people involved.” (Dec. Cadena, Ex. 4, Dec. Hamilton ¶ 2.)
The Court finds that Plaintiff has met
its burden that these actions were pretextual. While the Court sincerely
questions whether Defendant’s proffered explanation is worthy of credence, in
any event, Plaintiff has sufficiently presented evidence demonstrating that there
is a material dispute in fact on whether the reasons presented by Plaintiff more likely motivated the employer.
Therefore, the Motion for
Summary Adjudication for the First Cause of Action is DENIED.
2. Sexual
Harassment/Hostile Work Environment: 2nd Cause of Action
To establish a prima facie claim of
harassment, a plaintiff must show: (1) plaintiff belongs to a protected group;
(2) plaintiff was subject to harassment; (3) the harassment complained of was
based on a protected characteristic; (4) the harassment complained of was
sufficiently pervasive so as to alter the conditions of employment and create
an abusive working environment; and (5) respondeat superior. (Fisher v. San Pedro Peninsula Hospital
(1989) 214 Cal.App.3d 590, 608.)
Harassment claims, “focus[ ] on situations in which the social environment of the workplace becomes intolerable
because the harassment ... communicates an offensive message to the harassed
employee.” (Pollock, supra, 11 Cal. 5th at p.
932.) Generally, a hostile environment “is found on the theory that a series of
separate acts collectively constitute one ‘unlawful employment practice.’ ” (National Railroad Passenger Corp. v. Morgan
(2002) 536 U.S. 101, 117.) Harassment is something that communicates
an offensive message to the harassed employee. (Roby v. McKesson Corp. (2009) 47 Cal.4th 686, 706.) Plaintiff must
show that the conduct was severe or pervasive enough to alter the conditions of
employment, creating an abusive work environment based on the protected
characteristic. (Fisher, supra, 214 Cal.App.3d at 851.)
Defendant argues that Plaintiff’s
claim for harassment fails because she cannot establish a prima facie case that
she subjected to pervasive conduct that altered the conditions of her
employment. Specifically, the comments regarding dress code were not
harassment. Plaintiff was not singled out as a female as all employees were
told to comply with dress code or to stop excessively socializing, these
statements were made by a supervisor and was a personnel action, the conduct
was not pervasive or severe. (Motion 18: 26 – 19: 2; 19: 2-5; 19: 8-11.)
The Court finds that Defendant has failed
to meet its initial burden that Plaintiff will be unable to establish as a
matter of law that the conduct complained of was not pervasive or severe. To be
sure, in making this determination the trier of fact should consider, “(1) the
nature of the unwelcome sexual acts or words (with physical touching generally
considered more offensive than mere words); (2) the frequency of the offensive
acts or encounters; (3) the total number of days over which all the offensive
conduct occurred; and (4) the context in which the sexually harassing conduct
occurred.” (Sheffield v. Los Angeles
County Dept. of Social Services (2003) 109 Cal.App.4th 153, 162.) As discussed
above, Plaintiff has presented evidence that a reasonable trier of fact could
conclude demonstrated that Plaintiff experienced harassment on multiple
occasions. These included when she was told about Santana’s inappropriate
comments, when she heard about Lt. Kozak’s derogatory language, when she was
counseled about an inappropriate and was told she was a beautiful woman and men
wanted to talk to her, when Plaintiff was pulled from an active crime scene to
discuss the complaints, and when she learned from an co-worker that Kozak
stated he would not promote her because he didn’t want people to think she was
promoted because she was a Black female. (AMF 12, 14, 21-34, 35-40, 41-48, 56.)
The Court
concludes that as discussed above, a reasonable trier of fact could find that this
conduct collectively were similar in kind and with sufficient frequency was severe and pervasive enough to constitute a hostile work environment.
Therefore, the Motion for
Summary Adjudication for the Second Cause of Action is DENIED.
C.
Retaliation: 3rd
Cause of Action
To state a claim for retaliation under
FEHA a plaintiff establishes a prima facie case by establishing that (1) the plaintiff
engaged in a FEHA-protected activity, (2) the plaintiff was subject to an
adverse employment action, and (3) there is a causal link between the protected
activity and the adverse employment action. (Yanowitz v. L’Oreal USA,
Inc., supra, 36
Cal.4th at p. 1042). The protected activity may be established by the
fact the plaintiff threatened to file a discrimination charge, that the
plaintiff reasonably and sincerely believed he or she was opposing
discrimination, or that the employer knew the employee was opposing the
employer at the time of the retaliation. (Id. at 1046-48; see also Iwekaogwu v.
City of Los Angeles (1999)
75 Cal.App.4th 803, 814-15; Flait v. North American Watch Corp. (1992) 3 Cal.App.4th 467, 477).
As discussed above, Defendant has failed in its initial burden that Plaintiff
will be unable to make a prima facie showing of an adverse employment action. To
be sure, Plaintiff has presented evidence of conduct that collectively a reasonable
trier of fact could conclude constitutes retaliatory adverse employment
actions. These include when Plaintiff
was singled out at a homicide scene to discuss Wheeler’s comments (AMF 41-43,
47), telling Plaintiff to directly confront her harasser (AMF 44-46, 52-53),
not conducting an investigation yet concluded that no misconduct occurred (AMF
48-50), ignoring complaints and threatening Plaintiff with formal discipline
(AMF 54-55), requiring to sign in and out without requiring anyone else to do
so and deduct OT for not signing out (AMF 63), not timely signing Plaintiff’s
transfer form, and later denying the transfer and stating it was a computer
glitch (AMF 66, 71-74, 76, 80-81). Further, the Court rejects Defendant’s
attempt to narrow the retaliation act to simply the transfer. As the Supreme Court
ruled in Yanowitz, the trial Court
need not evaluate each individual act of retaliation.
Therefore, the Motion for
Summary Adjudication for the Third Cause of Action is DENIED.
CONCLUSION:
For the foregoing reasons, the
Court decides the pending motion as follows:
Motion for
Summary Adjudication/Judgment is DENIED.
Moving party is to give notice.
IT IS SO ORDERED.
Dated: May
8, 2023 __________________________________ Upinder S. Kalra
Judge of the Superior Court
[1]On
May 5, 2023, Plaintiff filed a document captioned “Reply to Objections.” There
is no authority to file this document.
[2]These include informal counseling (UF 7), Plaintiff’s request to
transfer – even though she was not given her first preferred location (UF
34-37), Plaintiff’s complaints to IA – believed to be disagreements not
misconduct (UF 18-19), and other “minor gripes” – sign-in/sign-out policies,
meal time deductions, changing days off, driving comments, reminder to keep
phones on.
[3]It is apparent how much our Supreme
Court relied on Harris in their analysis.
“A discriminatorily
abusive work environment, even one that does not seriously affect employees'
psychological well-being, can and often will detract from employees' job
performance, discourage employees from remaining on the job, or keep them from
advancing in their careers. ... [¶] ...
Certainly Title VII bars conduct that would seriously affect a reasonable
person psychological well-being, but the statute is not limited to such
conduct. So long as the environment would reasonably be perceived, and is
perceived, as hostile or abusive [citation], there is no need for it also to be
psychologically injurious. [¶] This is not, and by its nature cannot be, a
mathematically precise test. We need not answer today all the potential
questions it raises.... But we can say that whether an environment is ‘hostile’
or ‘abusive’ can be determined only by looking at all the circumstances. These
may include the frequency of the discriminatory conduct; its severity; whether
it is physically threatening or humiliating, or a mere offensive utterance; and
whether it unreasonably interferes with an employee's work performance. The
effect on the employee's well-being is, of course, relevant to determining
whether the plaintiff actually found the environment abusive. But while
psychological harm, like any other relevant factor, may be taken into account, no single
factor is required.” (Harris,
supra, 510 U.S. at pp. 21–23, fns.
omitted, italics added.)