Judge: William A. Crowfoot, Case: 22AHCV00566, Date: 2023-03-22 Tentative Ruling
Case Number: 22AHCV00566 Hearing Date: March 22, 2023 Dept: 3
SUPERIOR COURT OF THE STATE OF
CALIFORNIA
FOR THE COUNTY OF LOS ANGELES - NORTHEAST
DISTRICT
On August 9, 2022, plaintiff
Liu and Wang Medical Corporation (“Plaintiff”) filed this action against
defendants Health Net of California (“Health Net”) and Centene Management
Company LLC (“Centene”) (collectively, “Defendants”). Plaintiff asserts claims for breach of contract,
open account, account stated, and service had and received. Plaintiff alleges that it provided medical
services to Defendants’ insureds but was not fully compensated as
promised. Plaintiff further alleges that
Defendants charged back compensation already earned by Plaintiff and owes a
total of $65,654.91.
On January 17, 2023,
Defendants filed this motion to compel arbitration and stay litigation; the
motion is brought pursuant to the Federal Arbitration Act (“FAA”) and
California Arbitration Act (“CAA”).
Defendants claim that there is an arbitration provision within a
Provider Participation Agreement (“Agreement”) that Plaintiff entered into with
Health Net. (Grigoryan Decl., Ex.
A.) The Agreement concerns Plaintiff’s
agreement to provide medical services to Health Net’s insureds and to receive
compensation based on reimbursement schedules.
Plaintiff does not contest the existence of the Agreement but opposes
the motion on the grounds that the arbitration provision in the Agreement is
procedurally and substantively unconscionable.
The term “Dispute” is
defined in the Agreement to mean “any controversy or disagreement that may
arise out of or relate to this Agreement, or the breach thereof, whether
involving a claim in tort, contract or other applicable law.” (Grigoryan Decl.,Ex. A, § 1.10.) The Agreement requires the parties to
participate in an internal appeals process (described in § 4.2.3) before
initiating a request to participating in a meet and confer process (described
in § 7.5). (Id., § 7.6.) A party
must exhaust the internal appeals and meet and confer processes before
resorting to arbitration. (Ibid.)
Claims alleging medical malpractice
between an insured and provider or between the parties alleging breaches of
confidentiality of insured information, trade secret, or intellectual property
obligations are not subject to arbitration.
(Ibid.) All demands for
arbitration must be initiated within one year after the date the Dispute arose
except for Disputes over Health Net’s alleged non-payment or underpayment of
claims, in which case the arbitration shall be filed within 1 year after the
date of Health Net’s notice of its final determination on the provider’s
internal appeal. (§ 7.6.) Arbitration proceedings shall be administered
by AAA or JAMS and any arbitrator must be a judge, or an attorney licensed to
practice law in California, who is in good standing with the State Bar, and has
at least ten years of experience with health care matters and the arbitration
or managed care disputes. (Ibid.)
“‘[U]nconscionability has both a “procedural”
and a “substantive” element,’ the former focusing on ‘oppression’ or ‘surprise’
due to unequal bargaining power, the latter on ‘overly harsh’ or ‘one-sided’
results.” (Armendariz v. Foundation Health Psychcare Services, Inc.
(2000) 24 Cal.4th 83, 114, citations omitted.) These elements are evaluated on
a “sliding scale”: “the more substantively oppressive the contract term, the
less evidence of procedural unconscionability is required to come to the
conclusion that the term is unenforceable, and vice versa.” (Ibid.) The
unconscionability defense requires a showing of both procedural and substantive
unconscionability. (Ibid.)
1. Procedural
Unconscionability
Procedural
unconscionability “pertains to the making of the agreement.” (Ajamian v.
CantorCO2e, L.P. (2012) 203 Cal.App.4th 771, 795.) Procedural
unconscionability “focuses on two factors: ‘oppression’ and ‘surprise.’
‘Oppression’ arises from an inequality of bargaining power which results in no
real negotiation and ‘an absence of meaningful choice.’ ‘Surprise’ involves the
extent to which the supposedly agreed-upon terms of the bargain are hidden in
the prolix printed form drafted by the party seeking to enforce the disputed
terms.” (Zullo v. Superior Court (2011) 197 Cal.App.4th 477, 484.)
Plaintiff argues that the arbitration
provision is procedurally unconscionable because the Agreement was a contract
of adhesion and the arbitration provision was “buried” on pages 16-17 as part
of the general provisions of the agreement.
Plaintiff does not offer any evidence surrounding the making of the
Agreement demonstrating the adhesiveness of the contract, nor does it show that
there was any element of surprise. Above
the signature block with Plaintiff’s representative’s signature is this
prominent statement in all-capitalized letters, bold, and underlined font:
“This contract contains a binding arbitration clause, which may be enforced by
the parties.” Although Plaintiff
analogizes the Agreement to an employment contract and attaches opinions in
which courts have found arbitration provisions in employment contracts
unconscionable, Plaintiff does not offer evidence that supports this
analogy. Plaintiff is a medical
corporation and a sophisticated business entity.
Even if the Agreement was
one that Plaintiff had to sign on a “take it or leave it,” Plaintiff has only
established a very low degree of procedural unconscionability, which requires a
higher showing of substantive unconscionability to establish a successful
defense. As discussed further below,
Plaintiff fails to do so. .
2. Substantive
Unconscionability
“Substantive
unconscionability focuses on the actual terms of the agreement and evaluates
whether they create ‘overly harsh’ or ‘‘one-sided’ results’ [Citations] that
is, whether contractual provisions reallocate risks in an objectively
unreasonable or unexpected manner. [Citation]
Substantive unconscionability ‘may take various forms,’ but typically is found
in the employment context when the arbitration agreement is ‘one-sided’ in
favor of the employer without sufficient justification, for example, when ‘the
employee’s claims against the employer, but not the employer’s claims against
the employee, are subject to arbitration.’ [Citations]” (Roman v. Superior
Court (2009) 172 Cal.App.4th 1462, 1469.)
Plaintiff argues that the
arbitration provision is substantively unconscionable because it reduces the
statute of limitations for a breach of written contract from four years to one
year yet also requires Plaintiff to exhaust the internal appeals process and
meet and confer process articulated in the Agreement. Plaintiff intimates that more than a year
will have passed by the time the internal appeals process and meet and confer
process have been completed, thereby precluding binding arbitration. However, this is not entirely accurate. Disputes that encompass claims may be brought
one year after Health Net’s notice of a final determination of the internal
appeal. (§ 7.6.) Additionally, the meet and confer process
requires the parties to participate in an actual meeting between executive
level employees with authority to resolve any dispute within 30 days of a
written request. (§ 7.5, subd.
(i).) The Court additionally notes that
Plaintiff only cites to labor and employment cases in support of its argument against
a shortened statute of limitations but again offers no evidence or reasoning
for its analogy.
Next, Plaintiff argues that
the arbitration provision is substantively unconscionable because the
arbitrator does not have any authority “to make material errors of law or to
award punitive damages or to add to, modify, or refuse to enforce any
agreements between the parties.”
Plaintiff argues that Defendant’s “general sampling method” to deduct
payments to providers may be found to be so outrageous that punitive damages
may be appropriate. (Opp.,
4:17-28.) This is unpersuasive. The right to punitive damages is statutory and
Plaintiff cites no statute allowing it to recover punitive damages in this action
for breach of contract and common counts.
(See Civ. Code, § 3294, subd. (a) [allowing punitive damages “in
an action for the breach of an obligation not arising from contract”].) Therefore, Plaintiff has not met its burden
to show that the arbitration provision is substantively unconscionable.
Based on the foregoing,
Defendant’s motion is GRANTED. The case
is ordered to arbitration and stayed while the arbitration is pending. The Court sets a status conference for September
25, 2023 at 8:30 a.m.
Moving party to give notice.
Parties who intend to submit on this
tentative must send an email to the Court at ALHDEPT3@lacourt.org indicating
intention to submit on the tentative as directed by the instructions provided
on the court website at www.lacourt.org.
Please be advised that if you submit on the tentative and elect not to
appear at the hearing, the opposing party may nevertheless appear at the
hearing and argue the matter. Unless you
receive a submission from all other parties in the matter, you should assume
that others might appear at the hearing to argue. If the Court does not receive emails from the
parties indicating submission on this tentative ruling and there are no
appearances at the hearing, the Court may, at its discretion, adopt the
tentative as the final order or place the motion off calendar.
Dated
this
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Hon. William A. Crowfoot Judge of the Superior Court |